SpringHill Suites by Marriott Ames

10

Instead of still advertising "breakfast" this hotel actually delivered! fruit, cereal, breads, muffins, biscuits to heat in the microwave., orange juice. Other "free breakfast" hotels have lately given us: 1) 1 muffin and 1 banana (for TWO people!) 2) a paper bag with banana and bagel (no toppings but at least we each got a bag!) 3: a hand-written sign in lobby saying that breakfasts have been suspended (WEBSITE STILL SHOWS BREAKFAST INCLUDED.) Under the circumstances I can understand changes but it is not right to continue advertising free breakfast as usual.

10

Our stay here was great. We were impressed with the cleanliness, the room and bathroom space, bed was comfortable, area was pretty private with not a lot of traffic, near highway but it was quiet and felt safe. Staff were friendly. It really looked, and felt, like it was a brand new building but it isn't. Such great use of the space. I liked the table near the bed so you could put some of your things there. The luggage rack above the air conditioning was a great idea, microwave and fridge are hidden away to give a clean look, but very accessible. Ice machine sign was clearly visible in the hall. There were two elevators, so you never had to wait for one. Breakfast was great with a variety of hot foods, even breakfast sandwiches which I've never seen before at a hotel. Definitely would stay again and will seek out SpringHill suites for future needs!

10

Great location to ISU for an orientation visit. Property was clean, rooms were very spacious and the staff were all very helpful and personable. The woman serving breakfast due to COVID restrictions was great! Greeted every guest coming down- so welcoming and was happy to assist with all needs-well done! Will definitely stay here again in the future.

10

We stayed 3 nights and 3 different people made breakfast on different days. 1st morning good, 2nd and 3rd morning not so good. Location was great.

The lady at the front desk was not very friendly was on the verge of being rude. I am not sure why our room was not cleaned during our stay. I didn't question it I just thought since we didn't book the room thru the hotel itself we didn't get that service and I didn't feel like dealing with the lady at the front desk. Everyone else we saw that works for the hotel were very friendly.

10

Breakfast was spectacular delicious and the gentleman that was there taking care of the breakfast was super really cared and we enjoyed seeing that!!! Your location was very easy to find and get into!

Have coffee creamer sugar available 24 hours a day as we are coffee drinkers and we didn’t have enough packets in our room to make or put more coffee packets in the rooms for us coffee drinkers

9.1

The breakfast was traditional with instant scrambled eggs, biscuits and gravy. The lobby was bright and cheery. The room had a flat screen TV and there was a message on the TV saying welcome and had my name. The room was well lit with very nice lighting for reading in bed.

The breakfast was a little plain, but it was ready prior to the scheduled time. We had an ice storm, and the walks could have been treated better.

9.1

The room and other facilities were very nice, spacious and clean. Breakfast was always hot and fresh.

A larger hold was put on my card than the amount agreed upon when booking. After looking into it, I was told it was a hold to cover any possible damages or charges to the room. The staff were often in the office and not at the desk, so I would have to yell “hello” or knock on the counter—a bell would be helpful. There was not much variety in the breakfast choices.

8.2

I love the location, how clean the rooms and lobby were, and how nice and accommodating the staff was (they got back to us after our stay and said that they were in the works of working on the concerns we had with the showers and the pool)

The pool was freezing cold: my child could not stop shivering and the shower was like warm at the hottest temp so it was hard to get warm after the pool.

10

very nice high end look, comfy beds, walk-in shower that was big and reasonable prices close to interstate

breakfast was just okay…food was not as hot as I like but several choices for cold food like cereal, pastries, yogurt and fruit.

9.1

The room was very clean, updated and set up well for the space. The front desk staff were friendly and helpful.

The breakfast was okay but there were not a lot of options for gluten free. The pool is very small.

Bathroom

General

Internet

Pets

Pets are allowed. Charges may apply.

Internet

WiFi is available in all areas and is free of charge.

Age restrictions

Age restriction may apply

Parking

Parking may not be available

Children and beds

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property