Tru By Hilton Knoxville West Turkey Creek

Breakfast was wonderful and the location was less than 10 minutes away from where we needed to go (wedding). Beds were extremely comfortable.

The floors were a bit dirty and the room was a little "moist" (we kept the temperature on 72 and it felt like there was a humidifier running on high, so our clothes had a wet feeling the next morning before we left.

Very clean hotel. Love that the rooms have laminate flooring. Modern design. Staff friendly. Desination charger for Tesla vehicles. Exactly what you want for a hotel stay. Highly recommend it.

More options for vegetarians at breakfast.

Simple and clean! The beds are very comfortable!

No coffee pot in the room and it’s right beside the interstate so all you hear all night is the traffic! There is also a fire alarm above the bed which is great but it flashes red all night long

It was clean and decorated nicely. The staff at the front desk was very helpful.

Upon check in, the staff didn't have a record of my booking. I showed her my email with the confirmation number and she didn't have it in her system. She says that when people prepay through booking.com, their reservations don't show in their system. She was very nice about it and had a room for me to stay. Please fix this!!

loved the modern design the lobby was really cute! also, the location doesn’t have great views but it does have convenient location being right off the highway. Could probably use a little more parking. We were there on a Saturday and the parking lot was full. definitely not a bad problem to have for them.

the parking mainly, everything else was good.

When checking in, I asked if there were any carts available and the clerk showed no effort to find us one. He just looked quickly and said none were available. After my sister and I got our stuff to our room and was leaving, we noticed there were several carts in the lobby. We didn’t see those and there was not enough time between us getting to our room and coming back downstairs for 3 carts to be available.

There were multiple options for breakfast. It was very easy to find and convenient. The lobby area was great. We spent several hours playing board games and Foosball. Had a blast!

I felt the room was a little small. But they were clean and well laid out.

I LOVED the bed!!! Like no seriously, the bed was so comfortable and you just don't get that with hotel beds. I loved the hooks on the walls to hang extra things, like my purse or a jacket.

Don't get me wrong, the hotel was clean, but I think it could have been cleaner. The first thing I noticed was a very long black hair in the shower. And aside from that, just little things that could have been cleaned better. It's almost like they are so busy that they rushed to clean the rooms and obviously cut some corners to be faster. ALSO, and I cannot stress this enough, there NEEDS to be more than 3 pillows on a king sized bed. I wish the shower head had more settings and better pressure.

The beds are super comfortable. Breakfast was good.

I reserved two rooms- my room was perfect. The other room for my adult daughter was not clean. There was a stain on the mirror that looked questionable- as if someone had pleasured themselves.

The staff at this facility are absolutely amazing. Anthony at the desk checked me in upon arrival. I did not realize I dropped my phone and proceeded to my room. I was only there for a minute or two when Anthony called my room to verify if I was missing a phone. After confirming it was mine he returned it to me promptly, saving me a lot of stress trying to replace a phone 700 miles from home.