La Quinta by Wyndham Knoxville Central Papermill

The property has everything you need for a comfortable stay. The rooms are older but clean and bathrooms are fresh and renovated. There is a basics breakfast included with hot coffee to get your day started. It was a short drive to the University and downtown. The hotel is right off the interstate 40 but we didn’t hear traffic noises at all during our stay. Each staff member we interacted with had a smile in their face and they were friendly and helpful. We’ll stay here again.

The bed and pillows could use and update but they were on par with what I expected for the price.

clean, comfortable and close to the highway. Great breakfast.

I was VERY surprised and unhappy that I was not made aware of the NEW policy charging for pets-even though I made my reservation with the knowledge that we had a pet! We have always chosen LaQuinta because of no pet fee. We will now consider other hotels as this perk is no longer an incentive.

pet friendly, vinyl floor no carpet, good eggs and hash browns in breakfast

stain pillow case (blood drops) and on duvet looked like pet pee stain grossed us out along with a clump of hair on bed when we lifted cover.

Love that you've removed carpet and have faux wood floors, makes the room so much more appealing! Unique and fun decor is refreshing. Love the layout of the hotel with the pool in the middle. Great reset of a classic hotel from the 50s! Enjoyed the garage bar for cocktails and the diner for breakfast.

while the bathroom was clean, there was a musty smell present.

We were passing through Knoxville with our new puppy for one evening. Made reservations here because of La Quinta’s no fee pet policy, and it worked out great. Hard surface floors in the bedroom and very comfortable beds. Breakfast was decent considering the COVID restrictions, and front desk staff was very friendly. We would stay again!

There were some weird people in the parking lot late at night that seemed a little shady, but that is not the hotel’s fault. Really not anything wrong with the hotel - it is not anything fancy, but served it’s purpose as a good place to stay for the night.

Staff was friendly & helpful! Even though the building was under renovation, everything was clean and neat. Room was good size & clean. Breakfast was yummy and coffee was always fresh! Pool was clean, good parking & close to so many things to do.

Not necessarily a "didn't like", but I wish it had been listed more clearly that they charge your card the full amount of the stay at 6pm even if you haven't even checked in yet. I only saw it listed that no shows or cancels are charged the amount of the 1st night. It was just a surprise since I've never had that happen at any other hotel, ever. Panicked for a minute there that our reservation had an issue lol. But it all worked out 😏 Also, the bathroom NEEDS an exhaust fan 🙃

pet friendly, good breakfast included

small area to walk pet. Lobby furniture & carpet is worn and dated.

Check in staff was friendly and helpful. We had bicycles on the back of our vehicle and they allowed us to park directly in front of the lobby so we did not have to take the bikes into our room that night. Breakfast was very good and hot!

No real complaints. In this day of COVID, when the hotel updates, it should consider taking out all carpet and putting in hard flooring for cleanliness.

location

small bathroom with a loud light/fan. breakfast was so-so

Size of the rooms Comfortable Location

Older facility Not set up to accept a lot of tech