Americas Best Value Inn-Knoxville East

it’s easily accessible off the interstate

the size of the room for the price was awful, but I waiting until last minute to book, definitely bring your own shampoo, conditioner, etc. the stuff they have isn’t the best. they also charge you a security deposit that they don’t tell you about until you check in. then it takes 2-8 business days to refund.

The bed was super comfortable! We loved the location! Nice little weekend get away! Would stay here again.

There was noise all throughout the night, loud guests in the halls all night.

For cost conscious short stay it was perfect. Clean, comfortable, safe area. My request for a first floor room close to an entrance was honored. Many food & retail options were very close. My check-in experience was very pleasant

No microwave

very clean and nice

the night staff was very rude and not very responsive. definitely does not like her job

It was clean. Close to food, gas & the highway. It was quiet. Loved the hardwood floors instead of carpet. There was shower gel, shampoo & conditioner containers in the shower. Nice large TV. Air/heat worked great.

The bed was super hard. There was no microwave. There are no drawers or closet for clothes (but we only stayed 1 night on our way to Myrtle Beach). There was no iron/ironing board in the room. Only 3 small pillows for a king-size bed. No outlets on one side of the bed. Housekeeping could sweep the floors a little more thorough as I had some pet hair on the bottom of my socks.

It was very clean, and most of the staff was great!

Cynthia was very rude every encounter. (Tuesday thru Monday) She honestly seemed as if she may have been high Sunday evening.

I appreciate how clean the hotel was. Not just my room but the whole of the building was very kept up. It was not fancy and if you plan to hang out in your room the whole time, it didn't have many extras, but it was very clean and comfortable.

It didn't have a coffee pot in the room. That was an easy fix though, just went to the Dollar General and bought a cheap one to use. Now I have an extra one at home for when I need it.

Was located just a short drive from my destination. Clean facility and friendly staff. Would definitely stay again.

The bed was a little too firm for my wife and I.

It was close to so many attractions, in all directions. Very centrally located. Initially, I was only staying 1 night, then added another, and then a 3rd. The front desk employees were very helpful and accommodating. And there is a Cracker Barrel across the parking lot. Overall, a good value.

There were no 'do not disturb' tags to hang on the room doors. Each morning, the cleaning staff would knock on the door, loudly announce 'room service', and sometimes use their key to open the door. It would be more comfortable for both the guests and the cleaning staff if those placards were available.The room furnishings were minimal. A chair to sit in to read or watch TV would have been welcome.

The room was clean. The furniture in the room was modern. The hotel was close to the interstate and close to restaurants/gas stations.

The check-in person could have been friendly though she was not offensive in any way; working in the service industry I guess I expect some kind of friendliness from the staff. This person was definitely efficient and knew what she was doing.