Staybridge Suites Columbus-Airport, an IHG Hotel

It was welcoming walking in the door. The rooms were spacious and comfortable. Had everything you needed for our stay. We used the pool which was clean, warm and very enjoyable. Also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even chicken finger and much more. The entire stay was perfect and would 100% stay there again.

nothing- met all expectations

I was only there for a night , everything was fine the Airport is 5 min away , they make sure I made it to the Airport on time they paid an uber for you. The staff very friendly & polite , breakfast plenty to eat even though I didn't have time to seat an eat. They did their best to accommodate me. I will definitely stay there again & also tell my friends about it.

The bed was so comfy and the pillows. I wish we could have slept the whole night but we have a very early flight. The room was big, clean and met expectations.

The area seemed a little sketchy and the parking lot had a lot of trash in it. I'm sure it's just the fact it's near the airport but for how nice the hotel is I was shocked at the just trash in the parking lot but if thats the worst I can say.

Breakfast was amazing with many options to choose from, and also tasted great. The room we reserved was perfect for my family, and the location of the hotel itself was also convenient for easy access to the interstate. My husband and son also enjoyed the heated pool while we were there.

I wasn't aware of the $150.00 deposit at check in which was disappointing because I specifically looked for that when I booked the reservation.

Clerk Day Green- Good Customer Service Skills!! Please see that a copy of this review/survey makes its way into her employee file for consideration at her next re-evaluation. Rosie Washington equally deserves credit for her good customer service skills. Mila (GM) should be commended for the team.

Nothing. Just hope no errors occur at billing.

The room layout and room kitchen and breakfast area were awesome

There was a strong smoke smell in the room. They came up and sprayed when I brought to their attention. The spray helped for a little while but think that room needs a complete airing and deodorizing.

I was so impressed by this hotel - from check-in to breakfast. first time staying at this chain and will definitely choose this again.

We were on the first floor. The room directly above us sounded like it was hosting a dance competition. Not the hotel's fault, but it was a bit of an ordeal to get some quiet.

Very clean room and common areas. Breakfast was ok, a few options available. We had a first floor room, it was very quiet. No noise from the room above or next to us. The gentleman that checked us in was friendly.

The lady who was covering the desk Sunday morning during checkout was rude.

We actually loved the space in the rooms. The facilities super nice and the food was absolutely delicious.

The floors in both rooms had some sticky film on them and felt like that needed to be bleached and scrubbed. We kept slipping and the carper felt wet almost like mildewy. We booked for two queen bed in two rooms and only for one queen and by the time we arrived, all the rooms were full.

Overall clean, nice breakfast, good location. Pool and gym available .

Had a very early AM flight from Pa.with connecting flight from Detroit to Columbus. Unable to access room until early afternoon although had requested earlier check in time.