DoubleTree by Hilton St Paul Downtown

Location great. Amenities great.

We were not notified that we needed cards to eat breakfast as price was included in stay. Another couple had paid for their breakfast 2 days in a row stating they thought it was included. We had to inform them to go to front desk to get voucher. Also upon checkout I was surprised with a $22 parking fee which apparently I was notified about. This should have been more obvious. We can choose the nights, amount of people, etc. It should then ask if you need to park a car to add that to total. These two things soured my stay and view of hotel.

Really liked that there was a restaurant/bar in the facility. we were able to grab a bite and a beer before our evening hockey game.

The restaurant/bar was closed because of the weather on day 2. There was a breakfast area, but at check in, we were told it served until 10, nope apparently it was 9. Made it difficult to get any food. Probably won’t recommend anyone stay here in the winter, as it closes down food availability, unless you plan on bringing your own food. We had to go to eat at another hotel’s restaurant. I wonder how they could be open and our’s wasn’t?.

Everything!! The staff was super friendly and helpful, I had a very clean and comfortable room, a really nice hot shower, a very comfortable bed. and a really awesome view of downtown St Paul, I highly recommend it to anyone!! I was in town for my last Minnesota Wild game of the season and I was within walking distance of the Xcel Energy Center and that was the best part!!

Nothing I didn't like, I would have stayed longer if it was possible

The cookies and water at check-in were a nice touch. The room was spacious and updated. My daughter loved the comfy sitting chair. Parking was easy. I appreciated the nice people that checked us in.

The toilet leaked. The emergency alarm system went off for 20 minutes at 12:30 am and no one bothered explaining anything to us. The woman at check out wasn't very nice.

I really like how when you first check-in, right away they gave us water and a cookie. I never had that happen before. I also like the set up of the rooms, very nice. Also, it was nice that they had a skywalk way to the xcel energy center.

I didn't like the wings at the restaurant there, but that might just be because I am from Buffalo, NY. I also didn't like that there was no shuttle.

The hotel itself and our room were very nice and spacious. The concierge was super friendly and accommodating and was holding down the fort on her own. Kudos to her! Like the water bottle and fresh cookies we got at check-in.

The area, unfortunately was not conducive to walking around at night, and the area seemed to be deserted, as was the hotel. For that reason, I'm not sure why the existing guests were all placed in the same area - for housekeeping? Our neighbors made a lot of noise and the kids were running the hallway at 5:30am ...

Friendly workers at check-in. We loved the warm cookies & bottles of water. Our room was clean and bed was comfortable.

I requested to be right next to elevator and room was further down the hallway. Parking is very expensive. We were told to submit our ticket at front desk for a discount but did not receive discount.

I chose this hotel because of its relatively central location to the airport (I took a Lyft ~$20) and the Amtrak station. I was greeted by a very friendly woman at the desk and give cookies and bottles of water. The room was comfy and had everything I needed.

There wasn’t too much to do close to the hotel so if your goal is tourism this might not be for you. It is close to the state house and Mississippi River but the surrounding neighborhood couldn’t be described as “scenic”. I was also confused as to why no staff was wearing masks. I came to understand that St. Paul didn’t have an indoor mask mandate but I received multiple reminders from the hotel to wear a mask before I arrived. I did so but was the only one.

The room was nice. The pool was nice. And the breakfast was nice.

All 3 of the elevators to get into the rooms shake on their way up and down. I'm not sure why this would happen. Maybe it's a normal thing, but I feel like I've been on a lot of elevators. Never has one shaken like that. Also the fridge in the room was super loud.

everything but the rate. the day before the price was $109 plus upgrades. Larger room, free parking and free breakfast.

the fact that you quoted me a rate of $140 not including all the up charge taxes etc and i as charged $162 plus all the up charge taxes etc. that spoils it for me using booking.com in the future.