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7.5

(177 reviews)

Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

From$106
Minimum rate per night

7.5

(177 reviews)
4800 Merle Hay Road, Des Moines (Iowa), IA 50322, US
From$106
Minimum rate per night

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

24-hour front desk

Bar

Fitness center

Kitchenware

Welcome to Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel! Located just 1.7mi away from the city center of Urbandale, in the beautiful state of Iowa, our 3-star hotel offers a fun and comfortable stay for all travelers. With 177 reviews and a starting price of just $106, you can trust that your stay with us will be exceptional.

Start your day off right with our delicious breakfast, included with your stay. Relax and unwind in our indoor swimming pool and hot tub, or break a sweat in our fitness center. Our hotel is also pet-friendly, so you can bring your furry friend along for the adventure.

You'll find all the amenities you need for a comfortable stay in our rooms, including air conditioning, a private bathroom, and free Wi-Fi. Our 24-hour front desk is always available to assist you and our on-site bar is perfect for enjoying a refreshing drink. With convenient features like a kitchenette, flat-screen TV, and sitting area, you'll feel right at home during your stay at Holiday Inn Hotel & Suites Des Moines-Northwest. Don't miss out, book your stay today!

At Holiday Inn Hotel & Suites Des Moines-Northwest, we understand that your pets are a part of your family, and that's why we are a pet-friendly hotel. We warmly welcome your furry friends to join you on your vacation. Simply let us know in advance, and please note that charges may apply. Your pets will feel right at home as they explore our spacious, comfortable rooms with you.

After a long day of exploring the city or attending meetings, take a dip in our inviting indoor swimming pool. Whether it's the scorching summer heat or a chilly winter's day, our pool is available all year round for your enjoyment. You can also relax and unwind in our hot tub, perfect for soothing tired muscles and relieving stress. So don't forget to pack your swimsuit and get ready to make a splash during your stay.

For those who like to stay active on their travels, we offer a well-equipped fitness center. Break a sweat with state-of-the-art exercise equipment and stay on track with your fitness routine. Whether you prefer cardio workouts or strength training, our fitness center has everything you need to keep up with your daily exercise regime. So, don't worry about falling off track during your vacation - at Holiday Inn Hotel & Suites Des Moines-Northwest, you can stay fit while having fun.

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Closest airports

Des Moines International Airport

7.9mi

Most popular amenities

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

24-hour front desk

Bar

Fitness center

Kitchenware

Business center

Private Bathroom

Rooms

Guest reviews

7.5

(177 reviews)
From$106
Minimum rate per night

Categories of assessments

Cleanliness

8.1

Comfort

8.3

Location

8.5

Facilities

7.9

Staff

8.5

Value for money

7.8

Wifi quality

9.3

Breakfast

8.8

Featured reviews:

🇺🇸

Vivian

8.2

September 2023

Well kept property. Clean. A very nice and helpful woman at check in.

There was a very rude man working the front desk who was saying bad things about my wife as I approached the desk. When I confronted him about what he was saying and correcting him he only became more irate. I will be talking to management about this employee.

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🇺🇸

Anastasia

8.2

November 2022

The rooms were tidy and smelled vaguely of cinnamon. Very pleasant. We didn’t interact with a lot of staff but folks we did encounter were nice.

The baseboards need to be cleaned and a couple of the walls could use a proper wiping down as well. While the kitchenette was nice, including basic plastic ware and sugar/powdered creamers to go with the provided coffee would have been great.

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🇺🇸

Carrie

9.1

April 2023

We love staying here when we visit our daughter it is so close to her home

The price we payed could have been cheaper considering we were next to a mechanical and it was noisy. Just wondering if I am getting my points for staying there and how it works. I have never really understood how that works

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🇺🇸

Lisa

8.2

October 2021

Property was clean! Front staff was available & helpful. Housekeeping was on top of their jobs, very grateful for that 😃 Major Kudos to Housekeeping Staff!!!

3 people on our reservation and 1shampoo, 1conditioner, 1lotion, 2washclothes, 1handtowel, 2bathtowels. Honestly, it was very simple and easy to ask & receive what we needed, but... I don't want to feel or made to feel greedy asking for what we needed. The less luggage to move around & the better for me to keep track of

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🇺🇸

Cheryl

9.1

August 2023

Location was good; room had plenty of room.

No breakfast. Drain was leaking in the bathroom sink but was fixed immediately. Bar in the bathtub had a loose piece.

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🇺🇸

Susan

8.2

March 2023

Breakfast was great. The employees were very nice and friendly. They were very happy to help and provide anything we needed. Great area off lobby to relax/hangout.

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🇺🇸

Catherine

10

January 2021

I didn't have breakfast. I did leave an item in my room when I checked out. Joan ,in I believe customer hospitality, was more then willing to help me. Unfortunately my item wasn't found, but Joan offered to replace the item . I told her it wasn't the hotels fault , it was mine for leaving the item, but she insisted . That is going above and beyond, thank you .

Nothing everything was great

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🇺🇸

Jill

8.2

July 2022

Staff was very helpful and friendly.

The room smelled like dogs. We asked for a new room and staff was very accommodating and immediately moved us. The second room was much better!

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🇺🇸

Duane

8.2

May 2022

Location was great, motels was clean, front desk very professional

Dirty towels from day one still on floor when new towels were delivered, waste cans had no liners

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🇺🇸

Tom

8.2

August 2021

Front desk staff was very friendly and accommodating

Breakfast service was poor carpet in the room was vacuumed but dirty had to 'hunt-up' replacement towels, coffee, and toilet paper

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🇺🇸

Vivian

8.2

September 2023

8.2

Well kept property. Clean. A very nice and helpful woman at check in.

There was a very rude man working the front desk who was saying bad things about my wife as I approached the desk. When I confronted him about what he was saying and correcting him he only became more irate. I will be talking to management about this employee.

🇺🇸

Anastasia

8.2

November 2022

8.2

The rooms were tidy and smelled vaguely of cinnamon. Very pleasant. We didn’t interact with a lot of staff but folks we did encounter were nice.

The baseboards need to be cleaned and a couple of the walls could use a proper wiping down as well. While the kitchenette was nice, including basic plastic ware and sugar/powdered creamers to go with the provided coffee would have been great.

🇺🇸

Carrie

9.1

April 2023

9.1

We love staying here when we visit our daughter it is so close to her home

The price we payed could have been cheaper considering we were next to a mechanical and it was noisy. Just wondering if I am getting my points for staying there and how it works. I have never really understood how that works

🇺🇸

Lisa

8.2

October 2021

8.2

Property was clean! Front staff was available & helpful. Housekeeping was on top of their jobs, very grateful for that 😃 Major Kudos to Housekeeping Staff!!!

3 people on our reservation and 1shampoo, 1conditioner, 1lotion, 2washclothes, 1handtowel, 2bathtowels. Honestly, it was very simple and easy to ask & receive what we needed, but... I don't want to feel or made to feel greedy asking for what we needed. The less luggage to move around & the better for me to keep track of

🇺🇸

Cheryl

9.1

August 2023

9.1

Location was good; room had plenty of room.

No breakfast. Drain was leaking in the bathroom sink but was fixed immediately. Bar in the bathtub had a loose piece.

🇺🇸

Susan

8.2

March 2023

8.2

Breakfast was great. The employees were very nice and friendly. They were very happy to help and provide anything we needed. Great area off lobby to relax/hangout.

🇺🇸

Catherine

10

January 2021

10

I didn't have breakfast. I did leave an item in my room when I checked out. Joan ,in I believe customer hospitality, was more then willing to help me. Unfortunately my item wasn't found, but Joan offered to replace the item . I told her it wasn't the hotels fault , it was mine for leaving the item, but she insisted . That is going above and beyond, thank you .

Nothing everything was great

🇺🇸

Jill

8.2

July 2022

8.2

Staff was very helpful and friendly.

The room smelled like dogs. We asked for a new room and staff was very accommodating and immediately moved us. The second room was much better!

🇺🇸

Duane

8.2

May 2022

8.2

Location was great, motels was clean, front desk very professional

Dirty towels from day one still on floor when new towels were delivered, waste cans had no liners

🇺🇸

Tom

8.2

August 2021

8.2

Front desk staff was very friendly and accommodating

Breakfast service was poor carpet in the room was vacuumed but dirty had to 'hunt-up' replacement towels, coffee, and toilet paper

Did you like the reviews about Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel ?

From$106
Minimum rate per night

Hotel surroundings Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Airport

Des Moines International Airport

7.9mi

Airport

Des Moines International Airport

7.9mi

Pools

Location

Indoor

Availability

All season

Amenities of Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

24-hour front desk

Bar

Fitness center

Kitchenware

Business center

Private Bathroom

Amenities of Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Bathroom

Bathtub or shower

Hairdryer

Private Bathroom

Shower

Toilet

Business Facilities

Business center

Fax/Photocopying

Meeting/Banquet facilities

Cleaning Services

Dry cleaning

Laundry

Food & Drink

Bar

Tea/Coffee maker

Front Desk Services

24-hour front desk

ATM on site

Express check-in/out

General

Air conditioning

Facilities for disabled guests

Heating

Ironing facilities

Pet Friendly

Additional fee

Smoke-free property

Internet

Free wifi

Kitchen

Kitchenware

Microwave

Refrigerator

Living Area

Sitting area

Sofa

Media & Technology

Cable channels

Flat-screen TV

Telephone

Video

Parking

Parking

Additional fee

Parking On Site

Additional fee

Room Amenities

Iron

Safety & security

Safe

Spa

Fitness center

Hot tub/Jacuzzi

Indoor swimming pool

House rules - Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel takes special requests - add in the next step!
From$106
Minimum rate per night

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

Pets

Pets are allowed on request. Charges may apply.

Internet

WiFi is available in all areas and is free of charge.

Age restrictions

Age restriction may apply

Parking

Public parking is available on site (reservation is needed) and charges may apply.

Children and beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property

Cash

American Express, 

Discover, 

Mastercard, 

Visa, 

Diners Club, 

JCB, 

Carte Blanche

This property does not accept cash.

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

From$106
Minimum rate per night

Fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room per day.

Frequently Asked Questions - Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel takes special requests - add in the next step!

Can pets stay with guests at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

Yes, you can stay with your pet at the Holiday Inn Hotel & Suites Des Moines-Northwest. However, it is important to note that there may be additional charges for having a pet in the room.

At what times are check-in and check-out at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

The timetable for guests at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel is to check in post 3:00 PM and check out prior to 12:00 PM.

Does Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel provide free parking options?

Yes, there is parking available at the Holiday Inn Hotel & Suites Des Moines-Northwest. The parking is on site and can be used by the public. However, please note that charges may apply for parking and reservation is required.

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How much does a stay at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel cost?

At Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel, prices have a starting point of $106. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

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What are the room types available at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

The hotel offers various types of rooms, including Executive King Rooms, One-Bedroom King Suites, Standard Rooms, King Rooms with Disability Access, King Suites, Standard King Rooms with Mobility Accessible Roll-In Shower, Two-Room King Suites, Suites with Two Queen Beds and Accessible Sofa Bed, Queen Rooms with Two Queen Beds, and Queen Suites with Two Queen Beds. Most rooms are non-smoking and can accommodate 2 adults and 1 child, although there are some rooms that can accommodate larger groups. The bed sizes range from King size to Queen size. Room sizes vary, with the smallest being 301 sqft and the largest being 452 sqft.

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Where can guests find entertainment in Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

Guests at the Holiday Inn Hotel & Suites Des Moines-Northwest can spend their time enjoying the leisure amenities provided by the hotel. For those looking to relax and unwind, there is an indoor swimming pool available, with year-round availability. They can take a refreshing dip or simply lounge by the poolside.

Additionally, there is also a hot tub and Jacuzzi available, providing guests with the perfect opportunity to relax and rejuvenate after a long day of exploring.

For those who enjoy fitness activities, the hotel offers a fitness center, allowing guests to stay active and maintain their exercise routine.

Furthermore, guests have access to the business center, providing them with the necessary amenities to attend to any work-related needs.

Overall, guests at the Holiday Inn Hotel & Suites Des Moines-Northwest can fully enjoy their stay by taking advantage of the various leisure amenities available to them, including the pools, hot tub, fitness center, and business center.

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Can guests use a pool at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

The Holiday Inn Hotel & Suites Des Moines-Northwest has one pool available. The pool is located indoors and is available all season.

Does Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel accept credit cards and cash payments?

No, Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel does not accept cash payments. They accept credit cards such as Discover, JCB, American Express, Visa, Mastercard, Diners Club, and Carte Blanche.

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