Best Western Inn Santa Clara

This hotel really did hit the sweet spot. Beautifully remodeled and clean, it was an oasis when we needed to spend an unexpected night near the Kaiser Permanente hospital. The front desk staff kitted us out and gave us a comfortable room. The beds were just right, pillows plentiful, the wifi swift and streamy, fridge, microwave and all other amenities waiting for us. I checked out a beautiful pool but without swim trunks decided to give it a pass. While it seemed to fill with other guests, we could not hear them settle in. There was a Lucky's grocery store, Big Lots and many restaurants within a few hundred feet. The breakfast the next morning was delicious, with the fanciest coffee machine I've ever seen, groaning and whirring while it mixed my brew. I stood there in awe and anticipation. Thanks to this place, my hats off to team Best Western for a grand remake!

The chirps from guests locking and unlocking their cars as they made early departures.

The staff was friendly and professional. When I checked in I was told breakfast was at 5am. I didn't think anything of it because I saw all the worker trucks in the parking lot and assumed they were accommodating people who had early work days. I showed up at the breakfast area at 5:30am and even though I was mistakenly a 1/2 hour too early the attendant allowed me in anyway without a rude sigh or cross word (although I'm sure he wanted to lol). I had been awake all night due to anxiety so it meant way more to me than he knew. Both the maintenance man and housekeeper were very patient and kind. If I come back this way, I may stay again. Good breakfast. Free parking. Quiet location. Window that opens.

I stayed in a handicapped room because I have physical limitations so I do wish the shower spout was a bit easier to transition to from the tub spout but that wouldn't stop my from staying

I enjoyed the breakfast, the pool, and the gym. The location is nice as it's right across a supermarket. Loved that the room had all the essentials: mini fridge, microwave, blowdryer, and even an iron hamper.

I wish the rooms were more soundproof. At night, I can easily hear people's footsteps walking outside our room or people talking. It made me concerned if they could also hear inside of our room if we were talking.

The enthusiasm of the front desk Host was infectious. We had a lively discussion and while doing so, I was able to glean interesting information of the local community.

I found the entire stay to be pleasant except for the woman at the buffet breakfast who thought a speaker phone conversation was acceptable in our shared space. Luckily the attendant was able to correct her lack of etiquette.

Good stay in the Santa Clara area, on the main road, with good comfortable rooms. Breakfast is good and friendly hotel staff. Parking is next to the room door (if staying on the first floor)

The room furniture is outdated. The water pressure in the shower is low and varies from room to room (I switch rooms)

Very friendly, professional staff. Clean, quiet room and very good location.

The Saturday morning breakfast. It was turkey sausages and scrambled eggs--and frankly, the whole thing tasted like it was made by people who just don't care anymore. Fruit and yogurt were fine, as were the juices.

It was quiet and I could see my car from my room and so could the office. I felt the breakfast area was very clean with lots of choices.

If I had to complain about something, it was that they were missing had soap in the room. We used the facial soap. I also did see regular brewed coffee but I may have missed it because I used the cappuccino machine.

the staff at this property were exceptional, from the woman who checked us in to the man responsible for stocking and cleaning the breakfast buffet. You can tell these people enjoy their jobs and take great pride in providing the guests an excellent experience!

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Breakfast was very good. So many options, for adults for kids as well. Liked the coffee maker. Parking was free, breakfast included. Liked the cancellation policy and no prepayment needed. Very clean room. Comfortable bed and pillows. Would recommend to my friends and would stay again. Great location!

I liked the variety of foods offered at the breakfast and the attentiveness of the staff. The staff are friendly and are constantly cleaning and replenishing the stock of food in the breakfast area. They were also very pleasant and helpful during the check in process.

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