The staff was very friendly and the room was clean and comfortable. Having a kitchen is great for longer stays and they provided kitchenware including pans, utensils, a toaster and washing liquid if needed. The coffee in the morning was also a plus.

The 'free breakfast' is slightly misleading. It's a few packaged items and coffee. My key card stopped working almost everyday, which was a hassle. Additionally, there is no lock box and USB plugs in the room.

Staff was very friendly and the room was reasonable for the price. The location was pretty good and there was good parking available.

There was no clear story about trash -- no place to put it. Nobody cleaned my room -- even after a week of being there. There was not any shampoo in the room when I got there and I had to repeatedly ask for small samples from the front desk. It took me an extra day to get the dishes and cooking utensils because they weren't available.

I liked the spacious room and appreciated having a kitchen with a microwave and fridge. The bed was very comfortable, and I loved that I could adjust the room temperature — it made the stay very cozy.

If it matters, the water pressure wasn’t very strong.

The full kitchen was great! I will look for Extended Stay suites on future trips for the convenience of having a full kitchen.

Our room was not ready to check in by 3pm, but it was ready at 3:18. We had to request a toaster, coffee maker, and fry pan/spatula.

This was an affordable option near the hospital in Redwood City where I was visiting a relative who had surgery. The staff was friendly. There was a simple breakfast, and I had a kitchen in my room. The bed was comfortable and the room was quiet.

I did find a bug in my room but other than that it was fine.

accommodating staff. I was there for a medical procedure and had specific needs such as no allergens and wood floors. They found us a double Queen with only wooden floors and when I needed a second room, the desk clerk showed us at least 7 other rooms. They were patient and helpful.

some of the rooms could be more updated.

Location to public transportation, room 112 good size with full refrigerator just right for 2 adults and 2 kids under 11, free parking

Rooms still have carpet, breakfast is a snack not true breakfast

I like that is a studio. Having a kitchen some time is efficient.

I waited in the lobby 40 minutes to do check in. Since the front desk person had left for lunch. I only waited that long because I couldn't cancel my work booking or would it left. I was tired and hungry. Upset that they don't have a backup person to cover the other.

Kitchen was nice and clean. Storage was plentiful. Staff we encountered (incl. Timmy, Kassandra and 1 extra) were especially pleasant and accommodating.

Low lit bathroom and no full size mirror.

The staff behaviour , the space of room , the kitchen facilities , the location , the laundry room

More breakfast items could be available