Holiday Inn Express Hotel & Suites Belmont, an IHG Hotel

10

The property is awesome and it has fully comfortable rooms and good speed internet. we stayed 5 days and even did office work there too. The staff is really friendly and helpful. Parking is free and that’s most important thing to me to have multiple in/out. A lot of food and retail shops are located around this hotel and you never feel that you are isolated from all the easiest stuff. There will be Costco Gas station close to this property( 3.1 M) and will helpful to filling full in lower rate if your tank is empty. It’s located in central places to go all the attractions around the San Francisco.

It would be great if the breakfast could be organized and have some kind of change in daily basis. And plan out refills properly.

10

Staff was friendly and accommodating. I had just had surgery and needed a quiet, peaceful, sanitary place to rest.

It’s not that I didn’t like it. It’s just I can never figure out why American hotels can’t provide the same quality of breakfast items as in all of Europe. Fresh baked bread. Nespresso machines. Fresh fruits. Healthy unsweetened yogurts, cheeses, eggs. American lodging is 25-30 more expensive in room rates

8.2

Super comfortable beds! Excellent location. Nice to have really hot water for tea in the lobby so we don't get coffee flavored water from the coffee maker in the room. My towels were changed out regularly at my request.

They ran out of oatmeal at breakfast for 3 days of my stay. The carpet in my room had been vacuumed regularly, but was dirty, so when we did yoga on the floor (on mats) it was a bit hard to breathe from the grubby carpets.

9.1

Rooms were clean & roomy, plenty of USB & plugs conveniently located, good TV & we had a little view. Had a continental breakfast that was pretty good, nothing hot like waffles but a good selection of fruit, yogurt, etc.

I booked 2 rooms & when we got there they put us at opposite ends of the floor. Luckily the other room wasn't for young kids, they claimed they couldn't move either of us closer to the other. The shower door had a gap when closed so you couldn't help but get water on the floor which was a mess. No local places to eat & no suggestions from hotel. Parking was not the greatest due to how hotel is positioned on the street.

8.2

Location was suitable for our needs. Large room. Plenty of parking available.

It was very noisy as our room faced the front of the building. We were vey disappointed with breakfast - we were told it was served between 6.30 and 9.30. When we arrived at 9.20 there was nothing left - no hot food, no juice and very little else.

8.2

The room was great, comfy bed. Clean room and amenities. Great work by cleaning staff. Reception team friendly. Breakfast good.

Plastic and foam cups. Would prefer glasses and ceramic cups.

9.1

clean, well-staffed, free breakfast, quick response to any issues, comfy bed, environmentally friendly by using refillable shampoo/conditioner/body wash dispensers

when we checked in, one of our rooms was not assigned to us. Also, the dove lotion bottle was clearly used before. I think personal sized items should not be reusable for clients

9.1

The hotel was very neat, clean and quiet. There was a nice variety of breakfast items to choose from.

The only thing I didn’t like (at no fault of the property or staff) that some of the hot breakfast was cold due to other hotel guests not closing the lids and the table were dirty.

8.2

Good location for us. Nice breakfast with good hours. Nice late check out if needed.

A bit pricey for my taste, but this the S.F. Bay area. Also doors close loudly. Last things, in our room( told front desk) the plug for cords did not work and the towel holder on back of bathroom door loose.

9.1

I like the staff. They were kind. And my room was very clean and quiet. I like the size of my room. That was Big enough. The elevator was big too. I like that. And I check-in soon in the morning that was awesome.

The breakfast was not good. I know that was because of Coronavirus but it could be better. For example, Hotel can give us some cold sandwiches such as bread and cheese or bread and ham or egg instead of cake and fruit. My refrigerator was empty. I came back from work and I was thirsty but there was not even a bottle of water.

Accessibility

Bathroom

Bedroom

Business Facilities

Cleaning Services

Food & Drink

Food & drink safety

Front Desk Services

General

Internet

Kitchen

Living Area

Media & Technology

Parking

Physical distancing

Room Amenities

Safety & security

Safety features

Services

Spa

Transportation

View

Pets

Pets are not allowed.

Internet

WiFi is available in all areas and is free of charge.

Age restrictions

There's no age requirement for check-in

Curfew

Come and go whenever you want

Parking

Free private parking is available on site (reservation is not possible).

Children and beds

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property