Hotel Indigo Verona - Grand Hotel Des Arts, an IHG Hotel

Staff was super helpful. We needed a babysitter and they had one they work with who was excellent and kept the kids engaged (ie, they weren't sitting in front of the tv/screen-based devices all evening). Location is right on the main boulevard that leads from the autoroute exit to Piazza Bra, where the Arena is located. From hotel it's a five minute walk to Arena. Excellent location. Another plus was the breakfast: a wide variety of foods to choose from; kids were thrilled with pancakes and waffles and a sort of hash-brown, which the staff cooked up expressly when they were finished. We stayed only one night, but would return. Highly recommended.

This is a beautiful hotel in a great location! The staff are so friendly and helpful and gave us excellent dinner recommendations as well as great sight seeing tips. The room was lovely, the bed was super comfortable and ample storage space for clothes, cases etc. The breakfast was also good with amazing coffee and super friendly staff. The hotel bar was cute. We would definitely stay here again.

The air conditioning wasn't able to be switched on however we were given a fan which was a big help.

The room was very pretty and with all the comforts. The balcony was the most beautiful balcony I ever had in a room, large, with chairs , table ,plants and blankets. Breakfast was very good. The hotel is also beautiful.

Service could be better. One of the days the housekeeping was really bad. You have to walk about 15m to the city center. I am over 65, maybe that's why I got very tired coming back at the end of the day.after a day shopping and sightseeing. Plus, you hardly see any taxi and Uber isn't available in Verona.

We were upgraded and the room was spacious with a small balcony. The staff at the bar were pleasant as were the reception staff. The location was perfect for the train station and centre of Verona.

Whilst the did give us an upgrade, the room was not ready for over 2 hours. The quality of the towels for a hotel of its reputation was poor. We ordered a taxi from the hotel to the airport and the cost was €50. Our friends staying in another hotel on the same street paid €30.

The staff were excellent . So much so after we left the hotel we rented a car and went to Modena and ran out of battery on our phones and couldn’t make our way back to lake Garda . We found our way back to indigo hotel in Verona and The receptionist let us charge our phone and gave us a cable for the car . We were able to get make swiftly to our hotel in lake Garda that night . To note James in the bar prepared food for us which delicious which we needed as hadn’t eaten . Thank you again to the team in your hotel

Since I last visited the hotel, it has undergone a number of changes eg name, decor, uniforms etc. However, it was lovely to see several familiar faces on arrival and to receive such a warm welcome back. Thankfully standards are still superb throughout with reception staff in particular going the extra mile to offer advice, information and assistance. Although I had initially booked room only, I added breakfast to my reservation and was glad that I did as the choice, and quality of food/drinks was excellent and the new bright decor in the breakfast room makes a huge difference. I was allocated a beautiful room overlooking Corsa Porta Nuova with a super comfortable bed, a large shower room and full amenities and facilities. In my opinion, the hotel is situated in one the best locations in Verona being very close to the centre of the city with its beautiful architecture, historic sites and myriad facilities but not in the midst of the noise and bustle when things are busy.

I could not fault the hotel in any way.

The breakfast offered a varied and good selection. The bed was good and the duvet was thick and very comfortable. The hotel bar lived up to expectations and the service was great. The reception staff helped us to choose restaurants and offered to reserve a table for us. The location is central and easy to walk to and from the train station and downtown. I will definitely recommend this hotel to others and next time I come to Verona, Hotel Indigo will be my first choice.

I did miss anything :)

Location was very good, 10 mins walk to The Arena and Piazza Bra. Very helpful staff, who managed to check us in extra early! Lovely art items throughout. Loved the bar area, perfect for an evening drink, thanks James for my amazing Martini and my hubbies Negroni 👍🏼 Breakfast has a great selection and good coffee

It was a shame that the garden area wasn’t open, but it looked like they had just replaced the grass

Staff very friendly and attentive with useful restaurant recommendations Able to check in to our room before official check in time Well located hotel a short walk from city centre

The room was very warm and had no air conditioning. The only way to cool down the room was to open the window, which we had to get permission from Reception to do. The room still stayed above average room temperature

Old style furniture but combines with the classical nature of the hotel We've got a free park place in the streets nearby provided by the hotel and a libretto for the opera Nice and helpful staff Convenient location in the main avenue that ends in the Arena public square

Too much expensive for what it's offered in comfort and facilities