Margaritaville Island Hotel

There was us so much greatness about this Inn! we loved it from the time we walked in with his beach smelling and very clean establishment. Loved all the decor and our room was very nice! Our balcony and view were spot on! We all loved, loved the warm outside pool and the jacuzzi. Very clean and the best sleep in a room hotel and bed was the absolute best! We all rested the best ever as we all acknowledged to eachother. Food was great and your team members were spot on! I work at a Conference Center in Black Mountain, NC a as a guest services employee and your employees were so friendly and awesome! we will be back!!!

The only issue was one of the bed spreads had a small blood stain that looked like someone was trying to clean out but it didn’t work so you should take that out of commission. we didn’t see it until the next morning. something like that should not be used even if you tried to get it out and it didn’t work.

Very friendly and helpful staff. This may sound strange but everything smelled so fresh and with a nice scent. Very large and beautiful seating areas on the main floor area. We go to this area often and plan on staying here again.

If you came back to your room late you had to park across the street because of limited parking spaces. I have limited walking ability so this was not easy.

Location was excellent. We preferred it to being directly on the island with all the noise, but still within a 3 min walk of all island activities. Indoor pool was a big hit with my kids, as well as the outdoor pool. Also very close to laser tag/ arcade/go karts across the street as well as food and souvenir shops. Also extremely close to outdoor gravity park, which imo is a must when in pigeon forge. Main complaint of the room itself was the bathroom. The door was a sliding door that did not lock on the inside, and did not have an exhaust fan for shower steam etc.

Room could have been cleaner, pool could’ve been larger. The experience overall was still positive.

Perfect location in Pigeon Forge! The room was clean and comfortable. The staff was friendly. Housekeeping did a great job. The included morning buffet was very tasty - hot breakfast with eggs, potatoes, and breakfast meat and a self-serve waffle maker station. Lots of other options too with muffins, yogurts, and cereal. Parking is gated and steps from the hotel. Walk right in to the action at “The Island,” with shops, restaurants. and rides and attractions. We could also walk right next door to the comedy barn and on the other side within walking distance was the Pirate Show. Fifteen minute drive through the National Park to Gatlinburg! We would love to stay here again!

My husband and I needed somewhere to crash while driving from Nashville back to our mid-Atlantic home and thought, hell, why not Margaritaville? I've never regretted a decision less. The room was spacious and clean; breakfast was actually tasty; the pool was warm and well-kept. I enjoyed the signs, and menu items, and pillows (!) with lyrical excerpts. Everywhere you turn there's a TV playing either Margaritaville Radio or live Jimmy clips. It's disorienting in the most delightful way. Go all-in and visit the Margaritaville Restaurant across the bridge. Get a boat drink or several. I don't really have the words to describe the whole experience but it was silly and committed and boy we had a lot of fun. I have to say I had never given Jimmy Buffett much thought in the past, and we listened to his first 6 albums on the way home after staying here. Are we Parrotheads now? I don't know. I don't regret it.

Room 207 is right next to the elevators and is quite noisy when the elevator runs (which it will, frequently). We decided to extend our stay at check-in and were able to move to another room to accommodate those dates - the same room on higher floors doesn't have the same issue.

The front desk, reservations, and Housekeeping were particularly wonderful. Everything was comfy and clean. Loved the large showerhead! And then, Location, location, location. We loved not having to drive to the Island.

The TV channels didn't match the TV guide. It was weird. We would get excited to see that one of our favorite shows was on but then, when we went to the channel, none of the channels matched. The available channels weren't really appealing for family viewers.

The location to The Island and the rest of the main strip is fantastic! The beds are wonderfully comfortable too!

The quality of some of the in-room and in-hotel amenities were less than to be desired. One of the lamps didn't work, there was a coat hook missing, a lamp on the bed was loose and wiggling, and the sink would get stuck and we'd end up turning the water on full blast and splash ourselves. While these aren't deal breakers in a hotel, it just shows a lack of quality control. The pool also had so much chlorine that we couldn't stay in longer than 15 minutes without our eyes burning...

Location and value. Parking and breakfast included

Staff was not friendly. I booked the room for my parent's 55 wedding anniversary. I was paying for the total amount. When my parents checked it, they were told they had to pay. Theft would not run my card for the second night even though they had for the first night. I tried calling the location for 3 hours with no answer. When my mom took her cell phone down to the desk for me to talk to them, they would not get on the phone. I also booked a balcony room and my parents room did not have a balcony. I hate that they were bothered by these things instead of enjoying their trip

Indoor pool was amazing, we didn't use the outdoor pool. It was extremely hot when we stayed, breakfast in the morning was great lots of choices, room was beautiful and clean. location is perfect for entering at a red light. The strip can be hard to navigate crossing so it was nice there was a red light. The island is directly behind the hotel. The staff was amazing! We felt very safe! Did not realize how many people are there at one time. The hotel felt like a nice quiet break from a big city.

No complaints

I liked that it being close to the island. The staff was very helpful when needed or had questions. Was very clean. Beds were great, water pressure in shower was great.

I didn't like the parking. When a single mom with 2 kids has to walk a from another lot to the hotel, not too safe at night. Maybe an Attendant would make it feel more safe at night. The breakfast was a mess, small space.All the other food was pre fixed so just a grab but when you get to the main piece.. waffles you had to make yourself, which would fine if more than 1. Imagine 1 waffle maker and 25 plus people waiting behind you. I had do it twice for me and the kids. And by the time your done making waffles all your food on your plate is cold. Its not even a deep waffle maker. It makes waffles like an Eggo thin waffle. Not worth it.. even with being free. And the eggs were powdered for sure. Definitely some changes need to be made.