I loved my stay! The hotel is super cute, comfortable, and cozy. The staff was friendly, helpful, and polite. The complimentary snacks, coffee and tea pods, and bottled water were definitely a nice touch. There was an issue with the elevator, but the hotel refunded me for the inconvenience, which I really appreciated. I would definitely stay here again. The area around the hotel is good too. There were a few homeless people around, especially at night or early in the morning, but that’s pretty common across the city, so I thought it was okay. I was traveling solo and felt very safe overall.

Nothing bad to say.

The location is great - just a couple of blocks from Union Square. The decor is lovely and is a mix of classic and funky! Staff were great and very helpful.

Not sure if this is common in the States but there was a $30 a day amenitiy charge for bottled water and internet. I believe this should all be included in the price of the room - it feels unnecessary and a bit cheeky to add this on top.

Very pet friendly hotel! The pet fee came with all sorts of stuff unlike most hotels, and there was a little chalkboard in the lobby with all the current pet guests' names on it which was just such a cute touch. The bed was very comfortable and I liked that there was a water refilling station in the lobby (although the chilled water was not chilled). The hotel is a short walk from Powell St station if you're catching Bart.

There's only one elevator for both guests and services, so the wait sometimes was very long. There's a rooftop bar next door that had incredibly loud music during Saturday day but it was quiet at night. The area is what it is, so adjust expectations accordingly.

This is a delightfully quirky little hotel. I was greeted by the person at the front desk every time I came and left. They had arrival treats and afternoon pineapple-shaped cookies in the lobby. My Room was small but very comfortable. The bedding was clean and cozy. I loved the yellow and green pineapple theme throughout the room.

It's too bad that the lobby bar is no longer open. That would've been a nice place to start or end the evening. But I understand that it may not have been busy enough to keep it open.

The beds are amazing, water pressure in the shower was also great.

My stay was splitted in two parts… The first part was impeccable, the room was spacious and quiet considering that I had a bar just outside my window. As for the second part, I checked in again hoping to get the same room but unfortunately it wasn’t available. The amenities in the second part were the same but the size of the room and bathroom was way smaller than the first room I stayed, despite booking the same type of room. It would have been amazing if both rooms would have been the same size.

The design is absolutely amazing! It’s immediately eye catching as soon as you enter the building. The staff were very friendly, a good change from a previous hotel I stayed at. I really like the perks like a complimentary drink and free water refill bottle (it makes a difference when your plan is to explore the city). I think the best part is the comfortable room. It was the perfect size for me as a solo traveller. The effort with the small treats like the robes and dog on the bed added a lot of fun to the layout.

That rooms were only attended to every second day. I would have liked a hairdryer, toothbrush and toothpaste without having to ask. More milk in the fridge too.

Although the room is small, it is beautifully appointed and with nice amenities. I slept extremely well- the mattress and bedding were absolutely wonderful. I found the whole pineapple theme really fun. The lobby is impressive and I appreciated the provision of water/coffee in the lobby. There were a few nice restaurants nearby and good bus links. Staff were helpful.

The smell of dogs - if you don't like dogs or are afraid of them, don't stay here! It was definitely a dog friendly hotel. Luckily, I am not scared of dogs. Some areas in the hallways definitely smelled like dogs. Initially I had to change room as the whole room smelled like dog and I couldn't stand it. At first I thought it was a dead rat, but then I recognised the smell! Thankfully, the second room was absolutely fine. There were quite a few homeless people in the area, so whilst they were no bother really, it made you feel slightly unsafe at times.

Hi all The hotel is good, clean and 5 - 7 min walk from union square , Apple Store , Macy and luxury boutiques. It’s a boutique hotel with limited amenities,but very clean and decent hotel . There are a lot more hotels on the same street but I find this is best over all . The starting room category is small fits 2 adults , you should book minimum king size room which is 21 sqmtr . There is bar with attached restaurant which serves limited breakfast options in front of the reception. The bar guy who is there in the morning for your coffee or sandwich and is the best person I have met in whole SFO , makes a very good coffee better than Starbucks . The taxi from airport charges approx -50-60 usd depends on the time but my suggestion take a direct train from airport to powel Station and from there it’s 10-12 min walk which will cost you approx 3-5 usd per person from airport. Suggestion: take higher floor and room towards front street . Enjoy your stay

rooms are small

My first time staying in Staypineapple for a conference nearby it. Rooms were clean, the inside was wonderful. Some of the staff (especially the British guy :)) were genuinely nice (not just the front desk type of nice for show hah). That made it nice to stay here. I liked the nice touches like the free bottles and Free drink. AC kept the room cool. The pineapple theme is cute. A walk away from some of the T/bus stops.

The TV channels were somewhat limited but not a biggie if you are not one to hang out in your room. The neighborhood is a bit iffy but I've heard that's normal for SF. The only thing that kinda bothered me was the smell on the floor/rooms, not sure if there was smt that made it smell like that or it was just the room air was stale.

Rooms are small but have everything you need. Spotlessly clean and the comfiest bed I have ever slept in. Very nice shower too.

Whilst the hotel is very nice the location isn’t great at all. There are loads of homeless people on the streets outside 24/7 with needles and drugs. Also witnessing several altercation. It did make us feel uneasy and not safe so always got an uber right outside the hotel to take us out of the area instead of walking.