Home2 Suites by Hilton Knoxville West

Stayed in a king-size suite; with a dog, newborn, toddler and 9-year-old. The separate bedroom in the suite was great. This is exactly what we wanted. We are going to be repeat customers at this location.

The carpets in the room could be cleaner. Letting our toddler run around in the room barefoot ended up with her having black soles. Otherwise, the room was pretty good.

We stay here every time we go to Knoxville. They staff is always friendly and the rooms are always spacious and very clean. The shower was excellent. And they are pet friendly.

The breakfast fare was a 1 out of 10. It has really gone downhill. 2 of 3 cereal selections were unidentifiable. The breakfast sandwiches were burnt and difficult to eat. A pre-made item that I think was supposed to be scrambled eggs or an omelet didn't taste very good. There was only 1 fruit selection. The 2 juice selections were empty. Pastries would have been a nice option. I know food prices have risen lately but this was like a "Motel 6" breakfast bar.

Breakfast was great an taste good, the beds was super comfy, an very clean an it’s pet friendly for our furry love ones, an quiet, we will mos definitely be staying again in our near future travels

When eating breakfast it’s kinda confusing on where to put the dirty utensils, front desk people kinda short talking really don’t make you feel welcome they need more interaction with a customer when they walk in the door of the hotel so it makes them feel that they are welcome

That is convenient to the freeway, and there are plenty of eating places surrounding it. The breakfast on the property is also a plus! Also, I like having real dishes and a dishwasher in the room!

That we were unable to watch streaming sites, and menu and guide buttons did not work on the remote. However thing else was good!

The only thing i would complain about is the coffee! Both in the room, and in the dining area. Would have loved something with more flavor!

The location was perfect - right off of I75. The room was perfect for a family of 5, which is something we hardly ever find. Our oldest daughter had her own little space with the curtain around the sofa bed - AND she was still able to see the TV from her "room." Room was super clean and comfortable.

It was SO great to have a breakfast option, but my kids weren't into the options that were available. Would have loved to see some muffins or granola bars or something.

I liked the spacious of our room and the friendliness of the staff

I did not like the fact that we had to carry our luggage to our room. The facility only has three "half-sized" luggage carts for 100 rooms. The breakfasts were good but limited in selections. Also, the hallway lighting was very dim.

The hotel period!!!!! It smelled so nice upon walking in, very clean. The front desk lady was very friendly, the rooms were nice and clean and the hotel is close to a lot of things.

No complaints

The breakfast may have been the least pleasing of the stay...but Covid has played a major part in that. Other than that, the stay was exceptional.

The options for breakfast were limited, I am assuming, because of Covid. But it was something that we were able to live with.

Nice location, comfortable rooms.

The breakfast was ok just didn't seem like alot of options. Same stuff everyday. I know covid has something to do with it. Had to get up early to get breakfast. No room service. We had to ask for our own towels everyday.