Jimbaran Puri, A Belmond Hotel, Bali

Loved the architecture. Loved the service. Loved the staff and their attention to detail. They gave us a free upgrade to 2bhk with private pool. It was an amazing stay. The food in the restaurant and breakfast are amazing. The sun loungers with coconut water elevate your stay. It's a great and laid back resort with exceptional service. I don't usually write reviews but this hotel definitely deserves the rating.

The wifi didn't work correctly on the first night. They fixed it by the morning and gave us portable wifi device. This was above and beyond.

its a beautiful , well run 5 star resort . the rooms are lovely , clean and spacious . the grounds are well kept like a tropical paradise . The staff are so friendly , professional and will go out of their way to make you feel comfortable . Breakfast is amazing in a beautiful setting by the big pool . Beach bar , lounge and restaurant area is just perfect and to top it off the food on offer will not disappoint and arrives perfectly presented ;)) The massages and other spa treatments are a delight ;))

There really is nothing much not to like at this resort.

Well, where do I start? Over the years I have stayed in many luxury resorts and this is by far the absolute best. The beautiful welcome we received from the staff was phenomenal, even Charles the general Manager was there to greet us who was a delight. I want to start with the staff because they were absolutely exceptional. Always attentive without being over bearing, absolutely nothing was too much trouble. We needed a Covid test at the end of the trip to travel and they organised for a doctor to come free of charge, they organised surf lessons, and they even found out personally who the photography in the reception was by and designer of the rooms was! It was only a passing intrigue, but sure enough unexpectedly they found the answers! I stayed with my mother, and even the types of toiletries in the room were doubled up for women’s needs, who thinks to do that?? The rooms were absolutely breathtaking, I actually gasped when I entered and the grounds themselves were spectacular. Perfect access to the beach a few steps away, and the pool and surrounding areas were immaculately clean and serene. The decor is beautiful, modern Bali with a European twist. There’s even a shop you can purchase interior items from the hotel. The restaurant was exquisite, I recommend asking your server to suggest what is best for that day, you will not be disappointed! They even offered adorable extras like refreshing free Bali basil and lime drinks on the beach and amuse bouche at dinner. It was also incredibly well priced. When the sun goes down, they brought us mosquito spray, which was a very caring touch. It’s perfect for single people, couples, friends and honeymooners. I could go on forever but I urge you to experience this place. I will not be staying anywhere else in Bali in the future. Jimbaran Puri, you have our hearts.

My only complaint was that I couldn’t stay for longer!

A perfect hotel in every way. The pool villa on the first line is extremely comfortable. The restaurant and the chef are at an extremely high level. Eating on the beach and then enjoying cocktails at the bar overlooking the ocean is great. Special thanks to the waiter Bagus from the restaurant who was extremely kind. Wonderful breakfast and very good service at the villa. The park around the hotel is wonderful for evening walks. We felt no desire to go anywhere else.

Nothing!

Jimbaran Puri is simply amazing ! From the beautiful gardens and pristine pool to the lovely beach and the constant care of our room during our stay, it was a peaceful and serene retreat. But what truly touched us at Jimbaran Puri was the exceptional staff. Despite our extensive travels, we've never encountered a team quite like this, blending professionalism and warmth in a way that made our stay truly unforgettable. Whether it was Gian's warm welcome at the restaurant, Tude's impeccable service and friendly demeanor, or the efforts of Janu and the rest of the team, we felt genuinely looked after. Even on the beach, Ardika ensured everything was perfect from the moment we arrived. And at breakfast, Ari's attentive service was remarkable. While we can't mention everyone by name, every single staff member made our stay at Jimbaran Puri exceptional. However, we want to express our deep gratitude to Wulan for going above and beyond when we really needed help. Our journey in Indonesia hit a snag due to an unexpected issue, and Wulan took the time to assist us in finding a solution. She guided us through the process, comforted us with her warmth and kindness, and ultimately found a positive resolution to our situation. Wulan's exceptional efforts went beyond her job description, ensuring that we could continue our journey smoothly. Without her, it simply wouldn't have been possible. We sincerely hope that the Hotel’s management will recognize and reward Wulan for her outstanding contribution in making Jimbaran Puri one of the best hotels we've ever stayed at. Warm regards, C.F & F.Z (#30)

Everything was just perfect.

The resort is beautiful, the staff is absolutely amazing. Breakfast was great. Villas are kept very nice and clean. Overall fantastic place.

However the stuff does its best to clean the beach in front of the hotel, it was still with many trash frequently. You cant step to the ocean w/o having some major trash on your legs in 3 meters. It is not much to do w hotel still they should collaborate with neighbour Intercontinental to clean the beach between the 2 resorts better and more frequently. The restaurant was good but not as spectatular as I expected. I definitely ate better food in Bali both in standalone restaurants or in resort (e.g. Conrad Nusa Dua).

BEST bed, BEST shower, BEST pool, BEST breakfast, BEST service and one of the nicest hotels I've stayed in general. The staff are really professional, and attentive, and nice, it was such a pleasure to be around them. The room has everything you can even possibly think of, from the small things such as a basket for the beach, a flashlight, an alarm clock, etc. and up to the big TV, big bed, nice couches, etc. Beautiful room and the hotel is located on the beach so the sitting area outside next to the beach and pool area was really nice. We had dinner at the premises and it was also good, with an authentic show of dancers and music. You definitely get what you are paying for!

Though it was nice and the staff was professional, the massage and spa were really overpriced. Besides that, there is nothing else I can think of. I wish we could have stayed longer!

This place is Majestic beyond belief. From the moment you enter the property you are emersed with exceptional hospitality and culture. I stayed 7 nights and experienced the upmost service and grand hospitality that you can put no price on. The gem here is the staff! Then the maintenance and cleanliness of the property is top notch as well as the semi modern yet authentic architecture that embraces the traditional Balinese culture. The food at ALL times from Breakfast, Room Service or Dinner on the Beach front property was exceptional! The location is approximately 15min from the airport and it is not only convenient but safe. It is very rare to find a beach front property with so many amenities and this place is truly a 5 STAR HOTEL! If you are looking for Serenity,Top notch Hospitality, A Perfect Location and ALL of the bells and whistles that come with a TRUE 5 Star Experience look no further....The Jimbaran Puri is the place to stay!

Nothing....this was true perfection with ZERO complaints

We had an unforgettable holiday in Bali, where we came for the first time. Endless thanks to Jimbaran Puri family for making every moment unforgettable for us.. A paradise has been created in the middle of nature. Service was super. Evenings spent with the sound of waves under the stars were magnificent. Well done to all our employees, thank you very much. We're definitely looking forward to coming back for a longer period of time as soon as possible.

Our third visit to Belmond's Jimbaran Puri. As usual it exceeded our expectations. Apart from its beautiful beachside location which is a major draw card for us, the exceptional warmth and outstanding customer service of the all the staff is a credit to the hotel management and of course to the staff themselves. All the accommodation, ie the rooms at Jimbaran Puri are in fact spacious cottages with, living area and courtyard garden. Those facing the beach have a terrace. The bed was kingsized and extremely comfortable with attractive and practical lightweight cotton canopy. The bathroom was well organised with all the amenities and the luxury of a sunken, therefore easily accessible stone bath with overhead shower. Located in the beautiful courtyard garden is an outdoor, freshwater shower. Our cottage faced the beach therefore we could walk onto the terrace through a door in the living room. All in all the accommodation was not only attractive but, absolutely comfortable and made for easy access to all the hotel's amenities. The dining options are not vast but, are very good. Breakfast is always a treat. Once again the staff were acutely focused on the highest level of service. There is a very good variety of food on offer for breakfast, lunch, dinner and all day snacks including a range of international, mediterranean and local meals. Everything we enjoyed was delicious. Once again Jimbaran Puri has made for a brilliant, peaceful unwind to the end of 2022 and a blissful start to 2023.