MiHotel Sala

The room was fantastic. Very modern and aesthetically done interiors. Spacious and good location

The check in time is not before 5pm! That's too late! There is no facility to even leave your luggage at the property! Very very inconvenient and annoying! The kitchen has a cooking range and burners but no vessels to cook and no kitchen towels.

excellent apartments, thank you very much for coming and helping with the address, instead of breakfast they served brunch, very tasty and satisfying, book, you won’t regret it

there is no such thing, we ourselves mixed up the address, we must carefully read the instructions, everything is clear with the codes

The AC was great, it was hot in Lyon.

The check in process was a bit confusing. Three sets of codes to access the property. Also the address listed on Bookings listing direction to property was not accurate. Also late check in 5 pm.

Absolutely loved the apartment and had the best stocked minibar. Location was great and would definitely stay again.

Beautiful interior and the most comfortable Bed.

Location, spacious rooms, great shower and decor

I liked the location, nice shower and big tub.

It’s odd to have the toilet across the room from the sink. Also there is no privacy when you need to bathe which would be awkward for many people. Needs more garbage cans and bigger garbage bins. The little ones by the door were inconvenient and quickly overflowing. I think the dishes were washed in the sink in the room which doesn’t get very hot so I am worried germs are not getting killed. Also the floor always felt like it needed better cleaning. I would take my shoes off at the door and the floor had what looked like dog hairs and my whole stay there I don’t think it was vaccumed. Also restock the waters in the fridge and provide more water.

Great Rooms

Bad Service. I had a problem with getting into room and it took 2 TWO .... 2 FULL hours for them to resolve the problem. There was no one to help me with the keys! This is completely BAD !

Great location just mere steps away from Place Bellecour with plenty of local amenities and within easy walking distance to Vieux Lyon and other parts of the city, tastefully decorated with high quality fixings, furniture and decoration. The bathtub and shower were great - a real pleasure to use.

Slippers should be made available along with the nice robes provided. The provision of tea towels or paper towels in the kitchen would be welcome as it is a bit awkward to wash dishes/clean up without something to dry off dishes and surfaces. Housekeeping was a bit inconsistent, rubbish was left on my second day in both the bins and recyclable materials that did’t fit in the bins that were left next to them. The fire alarm went off at 4am during my second night which ruined my day a bit as I couldn’t get back to sleep after that and on my last night it went off just after midnight. I think this is due to other guests smoking in the apartments (I have seen someone holding a cigarette out of the window and puffing away at it - as if that would stop the smell and the alarm from going off). MiHotel should really clamp down on people smoking inside the apartments. Breakfast was a bit meh - it was already included in my nightly rate, so I had it delivered every day but the quality was disappointing and I did not like that the box containing the food was just left on the doormat, so you pick it up with all the grime and dirt of Lyon’s streets attached to it. Boxes should maybe left on a little foldable table? Also, there was no juice left in the fridge for breakfast - only the minibar juices (pear and I think apricot) at like 8 euros for a 33cl bottle. The Wifi didn’t connect for me but I rang the office and they provided me with access to another network. The in-room safe worked for me after I had set a passcode and was able to open and close it but then after not having used it for a couple of days I could not open it again for some reason but again, ringing the office remedied this.

The suite we had, Rubis had a nice proper kitchen with a dining area. The tub inside the room had keys. After a long day of walking, it was awesome to come back to. The place is very large. You can spread out. It is like a studio apartment. Location is great, quiet street right off of the main area. Amazing shopping. There is a great cafe right at your doorstep.

There was no front desk! This place is more an airbnb than a hotel. We deliberately wanted to stay in a hotel not an airbnb because the benefits of having a 24/7 front desk really are important. The morning we left there were no taxis to be found because it was so early, thankfully we had figured out the metro. Had there been a front desk we could have asked them to call one for us. If you run out of soap, toiletries, tissues, towels, or need any service you can’t just call the front desk or go down to one. I will say the property manager was relatively fast but we still had to wait overnight because it was late and there was no management on site. Checking in is tricky, it’s all key pad and remotely done. Again we got in late, and when I emailed the manager for help, they couldn’t respond. We did figure it out, but better instructions or someone being available to make sure guests check in would be helpful.