Hotel Le Voyageur

Size of rooms, proximity to downtown and montmorency falls. Breakfast was pretty good - chocoalatines, croissants, hardboiled eggs, bread, yogurt, fruit, cereal, coffee, juice, and tea. No hot foods though.

the hotel is acceptable for the price and quality! The view from our window into the yard where the car was parked. The room is large, but of course everything inside is not new, but it was clean enough. The room had a fridge and coffee machine. The microwave was shared by everyone on the floor. The hotel has a pool and dining area. Breakfast is normal: pastries, fruits and tea and coffee. In general, very good!

an old air conditioner that makes a loud noise and constantly turns on and off to maintain the temperature in the room. If you sleep under a blanket, it is very hot when it is turned off, in a dream you open up from the blanket and as soon as it automatically turns on, it is already cold.

The price was great! The room was clean and had ample room and was great for the money paid. The check in was smooth and easy. The breakfast was great and we enjoyed our stay.

The stairs to get to your room were a little tasking with luggage and kids, but not too bad. The covers were really outdated, but clean. The room was HOT, we had to turn on AC when we got into room as it was not on and read at 28 degrees. We left for the night and came back at 1am and the room was still not truly cooled down. The A/C should be left on on days when it is 30+ degrees out and the room is scheduled to have someone in it.

Loved the pool, wasn't too cold, Good fresh pastries and coffee for breakfast. Was easy to get to several restaurants within walking distance from here. Staff was very helpful and friendly. No microwave in room but there are some throughout the hallways near ice machines. Was a close drive to many various attractions. 2 bars are connected, I didn't go in them but it's nice to have the option.

The layout felt a little different, we were in separate building with parking right outside window on 1st floor. Parking was like a free for all, not really a problem.

The rooms are large, the swimming pool is warm. That's about it for good points.. There are microwaves in the hallway and microwaves in the rooms,

The parking lot had lots of snow, our car kept getting stuck. The place is far away from the downtown. WiFi is terrible. I don't feel it is safe place too. Our phone was stolen from the swimming pool, and no one was able to help... First time anything like that has ever happened to us!

Spacious rooms allowed me to repack my luggage. The 2 gentlemen at reception (after I checked in and at checked out) were approachable pleasant to talk to and provided me with answers to my questions. Breakfast was adequate and the lady serving there was very attentive and friendly.

The bathtub has a yellow stain and there is hair on my pillow at arrival which makes me doubt if linens were changed. Thankfully there is a non-slip mat so we don’t have to step on the strain while in shower.

Almost everything good about the hotel. But old but still good. Walking distance to bus stops. No 800 goes to old quebec. Better, buy daily bus pass online and use it to avoid parking issues in old quebec downtown.

You need to give your credit card copy to the reception. Not an excellent policy. The bar in the hotel is not good. You can find another good one very close to the hotel. Just 90 meters from there.

The enormous room with two enormous, comfortable beds. Good shower. Lovely pool. Breakfast was filling and fairly varied. The ice machine was fab. Great location for getting to the Montmorency Falls and the city centre via the bus. Helpful info from the receptionist as to where to get a day public transport pass.

The TV sound was intermittent. The air con was mostly good for keeping things cool but regularly started sounding really noisy.

We had everything that we needed for a comfortable stay. Our room had nice huge windows and although we were right beside the street, it was fairly quiet. The kids had a nice time at the heated indoor pool. Breakfast was ok. Maxi is right around the corner and it is also near food joints. Overall, it is a good value for money and we will stay here again when we come to Quebec City.

Check-in took some time as there was only one person at the counter.

Staff spoke English, which was most courteous. Good self-serve breakfast, lovely quiet neighbourhood with shops and well treed, and a very short drive to the historic centre.

No issues with the property, but rather Booking.com. As Triple Genius (their highest membership level), and previously satisfied long-term member, it seems that during the pandemic, many changes have occurred at Booking.com, such that being a member has no value. 20% discounts? Never. Free breakfasts: at a premium, and no different than other consolidator sites. Priority support? I have made many attempts and after passing a month awaiting any material response, I can safely say that's not much of a 'priority'. Free room upgrades? Not once since the pandemic began (and there were plenty of opportunities). Upfront communication of all fees? A rarity. Therefore, you may as well use Booking when it shows up as a good price, but membership effectively has no 'rewards'