/
8

2,317 reviews

Rydges Southbank Townsville

23 Palmer Street, Townsville Qld, Townsville, 4810, AU

Reservations:

+1-844-777-8820
8

2,317 reviews

Choose dates to view prices

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Rydges Southbank Townsville
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From

$106

Call for great rates

+1-844-777-8820

Pet Friendly

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Kid-friendly buffet

Beach chairs/Loungers

24-hour front desk

Rydges Southbank Townsville

Welcome to Rydges Southbank Townsville, a delightful 4-star hotel located in the vibrant city of Townsville, Queensland, Australia. This hotel offers a perfect blend of comfort and convenience, making it an ideal choice for both business and leisure travelers. Situated just 1.1mi away from the city center, guests can easily explore the attractions and experiences that Townsville has to offer.

With a staggering 2317 reviews, this hotel has garnered a reputation for exceptional service and amenities. Guests can start their day off right with a delicious breakfast, included in the affordable starting price of $106. The hotel also offers a range of amenities such as a pet-friendly policy, an outdoor swimming pool, free Wi-Fi, air conditioning, and a 24-hour front desk for any assistance needed. Each room provides a garden view, ensuring a tranquil and relaxing stay.

Convenience is key at Rydges Southbank Townsville, with additional amenities such as a convenience store, free private parking, and an on-site restaurant and terrace. The beautifully designed rooms feature modern comforts, including a bathtub, free toiletries, and a private bathroom. Whether you are seeking a comfortable retreat or a base to explore the stunning surroundings, this hotel provides a superb experience for every traveler.

After a day of exploring the vibrant city of Townsville, guests can unwind and cool off in one of Rydges Southbank Townsville's two stunning outdoor pools. The first pool, available all year round, offers a saltwater experience that is perfect for a refreshing swim. As an exclusive feature, this pool has a shallow end suitable for those who prefer a more relaxed dip. With its serene atmosphere, guests can enjoy a peaceful moment away from the hustle and bustle of the city.

When it's time to satisfy your taste buds, there's no need to venture far. Rydges Southbank Townsville boasts the on-site Southbank Restaurant, providing a convenient dining option for guests. With a variety of cuisine options available, diners are sure to find something to tantalize their palates. Whether it's a hearty breakfast to start the day or a delicious dinner to end it, the restaurant offers a delightful culinary experience. Embrace the convenience and enjoy a scrumptious meal without leaving the comfort of the hotel.

At Rydges Southbank Townsville, guests have the freedom to choose their preferred payment method. In addition to accepting cash, the hotel also accepts major credit cards including Mastercard, American Express, Visa, and Eftpos. This flexibility ensures that guests can pay for their stay in a way that is most convenient for them, making the overall experience as seamless and hassle-free as possible. So, whether you prefer to pay with cash or use your credit card, rest assured that Rydges Southbank Townsville has you covered.

Closest airports

Townsville Airport

3.7mi

Palm Island Airport

38.3mi

Most popular amenities

Pet Friendly

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Kid-friendly buffet

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Room service

Restaurant

Terrace

Garden

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Rooms

Deluxe Twin Room

2 Double Beds

270 sqft

Garden view

City view

Private Bathroom

Minibar

x4

+

Stay in our spacious Deluxe Twin Room, perfect for large families or groups. With two double beds, this room comfortably accommodates up to 4 adults and 2 children. Enjoy stunning views of the city and garden, and take advantage of amenities such as a private bathroom, minibar, flat-screen TV, and air conditioning.

Superior King Room

1 Queen Size Bed

270 sqft

Garden view

City view

Private Bathroom

Microwave

Experience ultimate comfort and relaxation in our stylish Superior Queen Room. With a spacious 269 sqft of space, this double room features a queen size bed, private bathroom, and breathtaking views of the garden and city. Enjoy modern amenities such as a microwave, minibar, and flat-screen TV, as well as the convenience of air conditioning and free toiletries. Perfect for couples seeking a peaceful getaway.

Deluxe King Room

1 King Size Bed

270 sqft

Garden view

City view

Private Bathroom

Minibar

Experience the ultimate comfort and luxury in our Deluxe King Room, featuring a spacious 269 sqft of living space with stunning garden and city views. Enjoy modern amenities including a private bathroom, flat-screen TV, and minibar, all designed to ensure a memorable stay.

Executive King Suite

1 Queen Size Bed

365 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

Experience ultimate comfort and elegance in our Executive King Suite, a spacious 366 sqft suite featuring a luxurious queen size bed, private bathroom with a bathtub, and a minibar. Enjoy your favorite shows on the flat-screen TV and stay cool with the air conditioning while sipping a cup of tea or coffee from the in-room maker.

Guest reviews

8

2,317 reviews

From

$106

Categories of assessments

Cleanliness

8.5

Comfort

8.6

Location

9.1

Facilities

7.9

Staff

8.9

Value for money

8.2

WiFi quality

8.5

Breakfast

8.5

Featured reviews:

🇦🇺

John

9.1

June 2023

Brilliant location, especially for people travelling to Townsville to watch the football. Easy access to the (decaying) city centre. Bed was extremely comfortable.

Our room was not cleaned on the first day, cleaning staff placed a notice saying they couldn’t clean it because of personal things left on the bed. This is when we down to the restaurant for breakfast. However this was quickly rectified when brought to the attention of the reception staff. Shower was aged, small and a black shower curtain over the shower blocked light out so we were effectively showering i the dark with the light on.

🇦🇺

Mia

8.2

March 2023

Location is perfect on Palmer Street with lots of dining options and only a short walk to the strand. Room was lovely and spacious, very comfortable beds and generous supply of toiletries. Lovely view of the harbour. Complimentary biscuits at reception was generous. Reception Staff was very helpful

Room was not cleaned properly upon arrival. Mould on ceiling at entrance was a concern. Desk was dusty and sticky to the touch. Lampshades were not neatly on side tables. Peppermint tea would have been lovely as well as bottle of water replaced daily. Photos didn't show bathroom properly and therefore didn't know the showers had shower curtains, which I don't like. I always select bathrooms with proper fitted shower screens when that option is available. Noise levels from the street can impact one trying to fall asleep. Room Service was done daily and fresh towels provided, however dirty dishes were left behind and clean coffee cups were not provided.

🇦🇺

Donna

8.2

April 2023

It had a very comfortable bed & spacious room and had everything we needed. We loved the location. It was just fantastic with restaurants, city mall & Cowboys Stadium, all within walking distance. I absolutely loved the size of the big TV screen. The buffet breakfast was a bonus @ $25pp at Rydges restaurant - what a perfect way to start the day 😋

It's outdated & needs to be updated, eg, paint, around door edges, better decor & our room could have done with another soft armchair or a small 2 x seater sofa. Also, the TV should have been a "Smart" TV with Netflix, Prime options, so we could have logged into our own account. The Air Con wasn't working too well as when we arrived, the room was freezing (°18) then during the night, it got very HOT (°27) 🤷‍♀️ Outside noise was very loud eg: traffic, people talking both out on the street & outside the room in foyer & music at night.

🇦🇺

Alexis

8.2

April 2023

Very friendly and helpful staff, such nice people. Room was clean and beds were very comfortable with nice sheets. We had a nice view from our room over the marina. Good location if you plan to dine on Palmer street, only a very short walk to the yacht club as well which is nice. Microwave and kettle in the room. The pool was super warm, like bath water, and was open till 10.pm. price was a good deal the night we stayed and was good value for money for a 1 night stay. There is a taxi rank out the front so easy to get a cab to the airport.

Bathroom was extremely poor and below standard for a Rydges chain hotel. Surprisingly bad. Really needs to be ripped out and refreshed. Other than the bathroom though the room was fine. With a Reno the hotel would be excellent but based on the cost and value it is still a good stay.

🇦🇺

F

8.2

February 2023

*Location *Breakfast *Staff Really nice breakfast, we like the arrangement of the restaurant. Handy having a 6am breakfast start for those travelling, catching a plane or going to work. Myself and family members have stayed at the hotel on numerous occasions in the last couple of months when visiting Townsville. It’s now our go-to hotel in the area. Staff members Supervisor Casey (sorry if I misspelt) is excellent. She went above and beyond to make our stay comfortable and pleasant 👍

Most importantly the rooms and bathrooms are lovely and clean. Bathrooms could use an update, some peeling paint. Part from that happy with cleanliness. Would recommend a stay here to anyone coming to Townsville.

🇦🇺

Luke

9.1

December 2022

the rooms were amazing and the location perfect t

the staff could learn a little more about service. for example, on arrival, when checking in, the specific interaction was, hello, can I please check in - no problem, will you be using the same credit card??? maybe ‘how was your trip so sad” or a more cordial visit would be advised. and upon arriving for breakfast (which was included with the booking) we were questioned on this fact. furthermore, when it was determined we were indeed correct, there was no ‘certainly MR xxx, please enjoy the breakfast”. oh, and when ordering coffee - we were advised by our host that she was the only one on duty and we would need to wait a while…hang on, how is this our problem?? apart from this, the venue and the location are great.

🇬🇧

Doherty

8.2

November 2023

Nice, clean, large comfortable room. We were on the 6th floor with a harbour view. Hotel was in the business district of town, so had a good choice of restaurants to choose from right on the doorstep. Really lovely friendly and helpful staff

Townsville, to me, is not a naturally tourist town, other than if you want to go to Magnetic Island. Nice town just the same though

🇦🇺

Susan

8.2

July 2022

The self contained apartments are in a separate building in the street behind the main hotel. They were comfortable and very spacious with two bathrooms and large balcony/verandah. These were expensive but had all I needed and was able to work from the main table. There was undercover parking for the apartments.

In comparison, I stayed one night in a hotel room and unfortunately there was too much of a difference -the AC/heating was far too noisy to sleep (no opening windows). The ensuite was very tiny, but manageable. It wasn't terrible but I think I'd been spoilt in the apartments.

🇦🇺

Alexander

8.2

May 2022

this hotel was refurbished no long ago by the looks of it, I think if they change the front entry doors and lobby area to a bit modern look will give them 4 1/2 start, it has all the potential to be a 5 star if they addd all other services that requires to be come one.

the toilet were refurbished but if they put proper showers screen and new cabinets will be a perfect hotel, and should build a gym area, need to have a menu from the kitchen in the rooms, require a tourist book to know what you can do in Townsville, valet parking, and all other services as a 5 start.

🇦🇺

Allison

9.1

February 2023

The room was a good size and the view fantastic. The location of the motel is excellent, walking distance to anything you would want. The bed was large and comfortable.

The air conditioner was very noisy. The room is a bit old, but this is to be expected as the motel is old. Some renovations have been done. Unfortunately, my husband found a used tissue between the pillows on the bed, so maybe housekeeping needs to be checked.

🇦🇺

John

9.1

June 2023

9.1

Brilliant location, especially for people travelling to Townsville to watch the football. Easy access to the (decaying) city centre. Bed was extremely comfortable.

Our room was not cleaned on the first day, cleaning staff placed a notice saying they couldn’t clean it because of personal things left on the bed. This is when we down to the restaurant for breakfast. However this was quickly rectified when brought to the attention of the reception staff. Shower was aged, small and a black shower curtain over the shower blocked light out so we were effectively showering i the dark with the light on.

🇦🇺

Mia

8.2

March 2023

8.2

Location is perfect on Palmer Street with lots of dining options and only a short walk to the strand. Room was lovely and spacious, very comfortable beds and generous supply of toiletries. Lovely view of the harbour. Complimentary biscuits at reception was generous. Reception Staff was very helpful

Room was not cleaned properly upon arrival. Mould on ceiling at entrance was a concern. Desk was dusty and sticky to the touch. Lampshades were not neatly on side tables. Peppermint tea would have been lovely as well as bottle of water replaced daily. Photos didn't show bathroom properly and therefore didn't know the showers had shower curtains, which I don't like. I always select bathrooms with proper fitted shower screens when that option is available. Noise levels from the street can impact one trying to fall asleep. Room Service was done daily and fresh towels provided, however dirty dishes were left behind and clean coffee cups were not provided.

🇦🇺

Donna

8.2

April 2023

8.2

It had a very comfortable bed & spacious room and had everything we needed. We loved the location. It was just fantastic with restaurants, city mall & Cowboys Stadium, all within walking distance. I absolutely loved the size of the big TV screen. The buffet breakfast was a bonus @ $25pp at Rydges restaurant - what a perfect way to start the day 😋

It's outdated & needs to be updated, eg, paint, around door edges, better decor & our room could have done with another soft armchair or a small 2 x seater sofa. Also, the TV should have been a "Smart" TV with Netflix, Prime options, so we could have logged into our own account. The Air Con wasn't working too well as when we arrived, the room was freezing (°18) then during the night, it got very HOT (°27) 🤷‍♀️ Outside noise was very loud eg: traffic, people talking both out on the street & outside the room in foyer & music at night.

🇦🇺

Alexis

8.2

April 2023

8.2

Very friendly and helpful staff, such nice people. Room was clean and beds were very comfortable with nice sheets. We had a nice view from our room over the marina. Good location if you plan to dine on Palmer street, only a very short walk to the yacht club as well which is nice. Microwave and kettle in the room. The pool was super warm, like bath water, and was open till 10.pm. price was a good deal the night we stayed and was good value for money for a 1 night stay. There is a taxi rank out the front so easy to get a cab to the airport.

Bathroom was extremely poor and below standard for a Rydges chain hotel. Surprisingly bad. Really needs to be ripped out and refreshed. Other than the bathroom though the room was fine. With a Reno the hotel would be excellent but based on the cost and value it is still a good stay.

🇦🇺

F

8.2

February 2023

8.2

*Location *Breakfast *Staff Really nice breakfast, we like the arrangement of the restaurant. Handy having a 6am breakfast start for those travelling, catching a plane or going to work. Myself and family members have stayed at the hotel on numerous occasions in the last couple of months when visiting Townsville. It’s now our go-to hotel in the area. Staff members Supervisor Casey (sorry if I misspelt) is excellent. She went above and beyond to make our stay comfortable and pleasant 👍

Most importantly the rooms and bathrooms are lovely and clean. Bathrooms could use an update, some peeling paint. Part from that happy with cleanliness. Would recommend a stay here to anyone coming to Townsville.

🇦🇺

Luke

9.1

December 2022

9.1

the rooms were amazing and the location perfect t

the staff could learn a little more about service. for example, on arrival, when checking in, the specific interaction was, hello, can I please check in - no problem, will you be using the same credit card??? maybe ‘how was your trip so sad” or a more cordial visit would be advised. and upon arriving for breakfast (which was included with the booking) we were questioned on this fact. furthermore, when it was determined we were indeed correct, there was no ‘certainly MR xxx, please enjoy the breakfast”. oh, and when ordering coffee - we were advised by our host that she was the only one on duty and we would need to wait a while…hang on, how is this our problem?? apart from this, the venue and the location are great.

🇬🇧

Doherty

8.2

November 2023

8.2

Nice, clean, large comfortable room. We were on the 6th floor with a harbour view. Hotel was in the business district of town, so had a good choice of restaurants to choose from right on the doorstep. Really lovely friendly and helpful staff

Townsville, to me, is not a naturally tourist town, other than if you want to go to Magnetic Island. Nice town just the same though

🇦🇺

Susan

8.2

July 2022

8.2

The self contained apartments are in a separate building in the street behind the main hotel. They were comfortable and very spacious with two bathrooms and large balcony/verandah. These were expensive but had all I needed and was able to work from the main table. There was undercover parking for the apartments.

In comparison, I stayed one night in a hotel room and unfortunately there was too much of a difference -the AC/heating was far too noisy to sleep (no opening windows). The ensuite was very tiny, but manageable. It wasn't terrible but I think I'd been spoilt in the apartments.

🇦🇺

Alexander

8.2

May 2022

8.2

this hotel was refurbished no long ago by the looks of it, I think if they change the front entry doors and lobby area to a bit modern look will give them 4 1/2 start, it has all the potential to be a 5 star if they addd all other services that requires to be come one.

the toilet were refurbished but if they put proper showers screen and new cabinets will be a perfect hotel, and should build a gym area, need to have a menu from the kitchen in the rooms, require a tourist book to know what you can do in Townsville, valet parking, and all other services as a 5 start.

🇦🇺

Allison

9.1

February 2023

9.1

The room was a good size and the view fantastic. The location of the motel is excellent, walking distance to anything you would want. The bed was large and comfortable.

The air conditioner was very noisy. The room is a bit old, but this is to be expected as the motel is old. Some renovations have been done. Unfortunately, my husband found a used tissue between the pillows on the bed, so maybe housekeeping needs to be checked.

Points of Interest Around Rydges Southbank Townsville

Attractions

Maritime Museum of Townsville

0.2mi

Museum of Tropical Queensland

0.2mi

Reef HQ Aquarium

0.2mi

The Strand

0.8mi

Castle Hill

1.1mi

Kissing Point Fortification

1.8mi

Jezzine Barracks

1.8mi

Army Museum North Queensland

1.8mi

Royal Australian Air Force Museum (RAAF Museum)

4.2mi

Tumbetin Tea Rooms

5.1mi

Palmetum

5.3mi

Billabong Sanctuary

7.6mi

Attractions

Maritime Museum of Townsville

0.2mi

Museum of Tropical Queensland

0.2mi

Reef HQ Aquarium

0.2mi

The Strand

0.8mi

Castle Hill

1.1mi

Kissing Point Fortification

1.8mi

Jezzine Barracks

1.8mi

Army Museum North Queensland

1.8mi

Royal Australian Air Force Museum (RAAF Museum)

4.2mi

Tumbetin Tea Rooms

5.1mi

Palmetum

5.3mi

Billabong Sanctuary

7.6mi

Airports

Townsville Airport

3.7mi

Palm Island Airport

38.3mi

Restaurants

Southbank Restaurant

Cuisines

0

Pools

Location

Outdoor

Features

Salt waterShallow end

Age restrictions

Adults only

Availability

All season

Amenities of Rydges Southbank Townsville

Pet Friendly

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Kid-friendly buffet

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Room service

Restaurant

Terrace

Garden

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Amenities of Rydges Southbank Townsville

Accessibility

Upper floors accessible by elevator

Bathroom

Bathtub

Bathtub or shower

Free toiletries

Guest bathroom

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Towels/Sheets (extra fee)

Bedroom

Linens

Wardrobe or closet

Business Facilities

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Laundry

Additional fee

Food & Drink

Breakfast in the room

Fruit

Additional fee

Kid-friendly buffet

Minibar

Packed lunches

Restaurant

Tea/Coffee maker

Wine/Champagne

Additional fee

Food & drink safety

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Baggage storage

Free

General

Air conditioning

Carpeted

Convenience store on site

Designated smoking area

Elevator

Heating

Interconnecting room(s) available

Ironing facilities

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Tile/Marble floor

Internet

Free wifi

Kitchen

Electric kettle

Microwave

Refrigerator

Living Area

Desk

Media & Technology

Cable channels

Flat-screen TV

Radio

Satellite channels

Telephone

TV

Outdoors

Garden

Outdoor furniture

Terrace

Parking

Free Private Parking

Parking On Site

Free

Physical distancing

Cashless payment available

Room Amenities

Iron

Socket near the bed

Safety & security

24-hour security

CCTV in common areas

CCTV outside property

Fire extinguishers

Key access

Key card access

Smoke alarms

Safety features

First aid kits available

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Outdoor swimming pool

Free

View

City view

Garden view

Pool view

View

Stay rules - Rydges Southbank Townsville

From

$106
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Rydges Southbank Townsville

What's the check-in and check-out schedule at Rydges Southbank Townsville?

Guests at Rydges Southbank Townsville can check in starting from 02:00 PM and need to check out by 10:00 AM.

Can guests park for free at Rydges Southbank Townsville?

Yes, the Rydges Southbank Townsville hotel provides free private on-site parking.

How much does a stay at Rydges Southbank Townsville cost?

At Rydges Southbank Townsville, you can find rates starting from $106. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.

What types of rooms does Rydges Southbank Townsville offer?

The hotel offers Deluxe Twin Rooms with two double beds, Superior Queen Rooms with a queen size bed, Deluxe King Rooms with a king size bed, and Executive King Suites with a queen size bed. All rooms have a size of 269 sqft except for the Executive King Suite which is 366 sqft. Smoking is not allowed in any of the rooms. The Deluxe Twin Rooms can accommodate 4 adults and 2 children, while the other rooms can accommodate 2 adults and no children.

Where can guests find entertainment in Rydges Southbank Townsville?

Guests at Rydges Southbank Townsville can spend their time enjoying the leisure amenities available at the hotel. They can relax and take a dip in the outdoor swimming pool, which offers a saltwater experience. The pool also features a shallow end for guests who are not confident swimmers. Guests can lounge on the beach chairs provided by the hotel, soaking up the sun and enjoying the pleasant weather.

For dining options, guests can visit the on-site restaurant called Southbank Restaurant. Although no specific cuisines are mentioned, guests can expect a variety of delicious meals to satisfy their taste buds.

Overall, guests can have a pleasant and relaxing stay at Rydges Southbank Townsville, making use of the outdoor swimming pool and the hotel's restaurant for an enjoyable leisure experience.

Does Rydges Southbank Townsville have a pool for guests?

The Rydges Southbank Townsville hotel has one pool available. The pool is located outdoors and is accessible all year round. Please note that it is only for adults and has saltwater. There is a shallow end as well.

Is there an in-house restaurant at Rydges Southbank Townsville?

Yes, the hotel has one restaurant on site called Southbank Restaurant. The restaurant offers a variety of cuisines, with 0 listed in the data.

Does Rydges Southbank Townsville accept credit cards and cash payments?

Yes, Rydges Southbank Townsville accepts both credit cards and cash payments.