Oaks Townsville Gateway Suites

Location was excellent. Park the car & so many restaurants at your door, no need to drive anywhere. Very clean & bed was very comfortable

The bathroom was raised a small amount from the rest of the apartment floor but the tiling was all the same so you don’t notice the little lip & my wife tripped, luckily she was able to stop myself falling to the floor but she was thrown against the door handle & door ripping her skin & leaving a huge bruise. I would suggest a “watch your step” safety signage at the very least. Reception was kind enough to give her a band aid but didn’t seem overly concerned when we told them what happened. The girl at the desk also initially gave us the wrong room key & we went into what was someone else’s room!

Great location, staff very welcoming and helpful. Rooms are great size, but beds need an upgrade, toppers past their useby dates, in my opinion, and the bathroom need modernising. Over shower baths with a glass panel must not only be a challenge for staff to clean but definitely one to get in and out of!! Bed and bathroom is reason for star rating.

Beds need an upgrade, toppers past their useby dates, in my opinion, and the bathroom need modernising. Over shower baths with a glass panel must not only be a challenge for staff to clean but definitely one to get in and out of!! Bed and bathroom is reason for star rating.

The 3 bedroom apartment was so comfortable! It was on the 12th floor so the wrap around views over the water were amazing! You could see the river and Magnetic Island. Beds were very comfortable, and the whole apartment was super spacious and airy. More than enough space for the 5 of us. Bonus was that every bedroom had a double so no fighting over who had to take a single. Steven and the other staff at the front desk were amazing. So friendly and happy to help with anything they could. Probably the best reception staff I've come across, and housekeeping did a great job of making up our rooms while we were out.

The carpet was a bit tired but wouldn't stop me from staying here again.

Great communication with staff who were friendly and accommodating, since we had an early arrival we were able to leave our luggages and they called to let us know when the room was ready prior check in time, great location with local bars and restaurants on the same street, lovely walk to Flinders Street and the Sunday markets. The views from our room overlooking the pool and water was beautiful and great sunny spot; bed was comfy and room was tidy. Would recommend and stay again!

Lovely staff, very comfortable bed & sheets, view of river & even glimpse of ocean, perfect place for party - fabulous function centre, beauty business on site. Good food & holiday options in walking distance - Strand, City, Magnet Island ferry, Museum, & Football stadium. Close to airport & train station. Washing machine & all necessities provided.

Flooring wear & tear, tiny en-suite. Not an issue for us, but may be difficult for some people.

I loved how clean it was, we loved having our own space also. The view was great and everything was so comfy and relaxing.

I honestly everything about the property, the only thing I would tweak, would be the microwave. It did not work, so we weren’t able to reheat food from the day/night before. That’s the only thing.

We had a top floor apartment with great views from the balcony. The 3 double bedrooms were all a decent size for 2 adults to share. The living room and kitchen was spacious and we cooked one evening (could do with a knife sharpener as they were a bit blunt). We also used the pool which was lovely. Location is good with nice bars and restaurants nearby and less than a mile walk for ferries to Magnetic Island.

The 3 bedroom apartment we had was great for us. Rooms were spacious and it had everything we needed. WE didn't need too use the kitchen facilities while we were there, but it appeared to have everything we would need if we did use it.

The parking is very tight and we had trouble finding parks, but this is expected from a building that houses multiple businesses and residential apartments.

I really liked the location being so close to the stadium , really convenient for meals , little bit scares on super market but you can't have everything. Loved the view and the pool area. , and the lovely lady behind the counter was nothing short of amazing, not only dose she make you feel very welcome and special but she goes above and beyond to make your stay really nice.

Only that the shower water would not go hot. The sofa has springs sticking out.

Location ideal close to Flinders Street and on Palmer so good restuarants are close. Easy walk to markets and shopping. Good pub accross the street and comfortable. Clean and has everything needed for a short stay

Unfortunately the early morning revellers outside can be a nuisance, making noise that carries accross the water nearby as well as close to the location.The place was booked solid so this room was a bit more tattered than I have had before but still serviceable and clean. Car park can be tough to navigate and to know which way to turn when exiting the lifts.