Best Western Le Beffroi

We really enjoyed our visit here. We were given rooms on the third floor and amazed at how quiet the rooms were - absolutely no noise from outside or adjoining rooms. There were 2 lifts which were both operational and speedy. The car park was double gated which we found very reassuring. The breakfast was excellent, plenty of choice and always fully stocked. All staff that we spoke with and engaged with were amazing. They were attentive, polite and helpful - and they all spoke good English which was great. The bathroom was a good size and very clean. The bed linen was very comfortable. We will definitely be booking a return visit to this hotel.

We couldn't get the air conditioning unit to cool the room sufficiently, so it was quite warm in the room. We didn't report it as we were only staying 2 nights. The mattress was harder than we're used to, but that might suit some people.

Location: along a city road, but quiet and centrally located. 75/100 Staff: quick and efficient. 75/100 Rooms: very clean, with modern and relatively stylish furniture. Very comfortable large beds. Very quiet. 85/100 Parking: indoor, covered, secure. Not very easy to find and access because of the one-way road, but this is not the hotel's responsibility. 85/100 Price: 140€ (without breakfast) for two rooms in a very clean and good hotel. For the same amount of money, you cannot even sleep in a rat hole in the UK or in Germany (both terrible countries for accommodations)

Yes, the location is not in front of the Colosseum or the Isle of Capri, but still very recommended for a nice stop in northern France. We did not have the breakfast.

The room was quite clean and spacious enough. The interior was nice and modern. The breakfast was high quality and generous but the breakfast room could be upgraded and be better furnished. The staff were very nice and helpful.

The location is not the best, it’s a far from the city and not in the most beautiful area, but the free parking is a great advantage. The bathroom didn’t have a proper ventilation and it was smelly even when we arrived. Our room had a view to the roof with the technical installations which was not ideal. The price was very high for the quality. The entrance of the parking garage was impossible to find at the arrival.

Room was very comfortable, extremely clean, spacious and overlooked a nice park in the back. Bathroom was well appointed and the lighting was excellent which I didn't know was so important until we stayed in a bunch of hotels with really poor bathroom lighting. Free parking was very much appreciated and plenty of little restaurants near hotel as well as a Carrefour City a few doors down for essentials. The location was quiet and the beds were very comfortable. After a month traveling around France and 8 different hotels this was the most comfortable one we stayed at and I got the best sleep of the trip here.

No coffee maker in the room only a tea kettle which is nice but the instant coffee is yuck luckily we had brought some great tea with us. Parking garage is underground and would be a very tight fit for most cars. We had a car so we drove to central Lille so I cannot comment on how easy it would be to reach by public transit but I suspect not too easy.

Breakfast on Friday was rather disappointing as we arrived at 8.45am, with a 10am cut off. We discovered that by 9am Scrambled Egg, Sausages and Orange Juice had all run out in both machines (we did not want to squeeze an Orange as another guest was having difficulties). There was a male member of staff who appeared to be moving around as" headless chicken" and not actually doing anything other than disappear into the kitchen! However on Saturday and Sunday breakfast was excellent and the conscientious young girl worked very hard to see everything was topped up and tables cleared immediately! We had a problem with our room sink on second day, however as it was not possible to fix, the red haired receptionist was extremely apologetic and arranged for us to change rooms which worked well.

1. Lazy Friday morning male breakfast staff. 2, Not sure whether Felicie restaurant (underneath side of hotel) are owned by Hotel le Beffroi, however it was not possible to have an evening meal on any of the 3 nights, as we did not have a prior reservation and were fully booked or they had a private function.

Staff was nice and helped us. Hotel was basically brand new, maybe it's not but that's how it seemed. Everything was clean and easy to use.

I thought that it was closer to downtown Lille, walking to the center is an option but it would take too much. Easier by bus but it takes some time (there is also the option to take the metro, but the station is at more or less 20 minutes). Bathroom was a little stinky.

Very good hotel, however was not located where we thought it would be, I.e nearby the beffroi in Lille. It was in Loos, in Lille’s neighbourhood. This may have been the result of the search engine of Booking.com. The hotel came first after a search for hotels in Lille ( not in Loos). Be careful !

Clear indication of the location of the hotel

Generous size well equipped room, very clean, good shower room. The bed was on the firm side. Staff at reception was very friendly and helpful (speaking English) and there was almond milk available for breakfast as well as a choice of cereals and fruit (we are vegan). Our room was facing a busy road but was very quiet with the windows closed. There is air conditioning in the room. We would certainly stay there again.

We would have appreciated a second chair instead of a stool.

The check in was very easy. The gentleman there was helpful and explained everything. The parking was small but accessed the hotel through an elevator. The bed was very comfortable.

The only thing I didn’t like was the shower, which didn’t have a closing door so it wet the floor and the shampoo/showergel that was very drying.

The staf was very friendly and helpful. We had a special request and they did everything they could to help us. The room was gorgeous, very clean, and the bed absolutely comfortable. I would recommend it and return there in case I needed a place to stay near Lille.

We loved the whole experience, nothing to complain about.