Harbour House Hotel

My stay at Harbour House Hermanus was simply delightful. Nestled in the heart of Hermanus, its location couldn't have been more perfect, offering easy access to all the charming shops and delectable restaurants that the area has to offer. From the moment I arrived, the staff made me feel incredibly welcome. Kevin, the manager, stood out with his exceptional hospitality and genuine eagerness to ensure that my stay was nothing short of excellent. His assistance and helpful recommendations truly enhanced my experience. The rooms were both comfortable and pristine, providing a cozy sanctuary to unwind after a day of exploring. The attention to cleanliness did not go unnoticed, and I appreciated the care taken to maintain such high standards. Breakfast was a highlight of my mornings at Harbour House. The delicious spread offered a variety of options to suit every palate, and each dish was prepared with care and attention to detail. It was the perfect start to my day. Overall, my time at Harbour House Hermanus was memorable, thanks to its ideal location, attentive staff, comfortable accommodations, and delectable breakfast offerings. I highly recommend it to anyone looking for a truly enjoyable stay in Hermanus.

I loved the centrality of the hotel. We could walk everywhere. The breakfast was great.

The cushions were too soft (but this is a preference issue). Although I loved where we stayed, could you make it clear when booking, which part of the hotel one will be staying in. It comes as a surprise when you hear you'll be staying across the the road and not at the 'main' building.

The room/apartment exceeded our expectations in terms of size, decor, views from the room, fireplace, kitchen facilities and the best part it being central to everything in Hermanus. We parked safely right next to our door in gated garage, but we never even used the car, we walked and explored the whole Hermanus from right out of our hotel room/apartment.

The communication up front about what room we were getting (apartment vs hotel room) could have been better. But that said, we are so glad we got what we got with our family of 5 and it worked out so beautifully.

Fabulous apartment. Lovely Decor. Spacious. Location

The floor was very dirty throughout the apartment. Previous Guests' hair was in balls in several places, most notably on the upstairs stoep, where a lazy cleaning effort had left hair in a messy ball as if it were waiting to go down a drain. There were spillages on the bathroom floor of something Sticky(?) As well as the kitchen floor being particularly dirty. It seems Housekeeping are not on top of their game. Table tops on Stoeps were also dirty.

Everything, from arrival to departure the team were amazing. We stayed here a year ago and it was as good if not even better. Rooms are well equipped, hot tub is a perk- I'd only say the balcony wasn't totally private so neighbors would walk by us or dip hands in. Location is spot on with beautiful views and breakfast is delicious- simple but perfectly executed with a variety available on the continent buffet too! We will be back again soon!

We couldn't stay longer!

Great place to stay with good and convenient location, friendly staff, great food and beds.

We couldn't get in when we arrived which was made worse because we were very tired after a very long journey from the UK. We did arrive at 10pm but I double checked the booking which said check in was 3-11pm, so I felt comfortable that we wouldn't have any trouble getting sorted on arrival. After some stress and anxiety a local man who we saw in the street outside helped us get in by making lots of noise and then pressured me for financial rewards, ( I gave him 200 rand) which was probably a bit generous but we were getting increasingly desperate.

Room was very spacious - essentially adjoining rooms we could secure from outside. Location was stunning with breakfast overlooking the bay and the clifftop walk just metres away Secure parking under the property Our breakfast server was wonderful - I'm so sorry for forgetting n her name but she was so attentive and even brought our kids binoculars as a pod of dolphins swam towards us at breakfast!

Minor point - we were invited to join for lunch on arrival as our room wasn't ready, but after sitting down no one came to take our order, and after 10-15 minutes I got up to ask for a menu but was told lunch had stopped beign served a couple of minutes earlier.

Excellent location in town. We loved being able to sit outside for breakfast. Good selection on breakfast menu.

The bed was very hard like sleeping on a board! So we didn’t sleep very well. Our room was facing a restaurant across the road, so everyone could see into our room if we didn’t have the net curtain closed! Breakfast was good but food a little cold and sometimes my poached eggs were not soft as requested.

We had an amazing experience at your hotel! The staff were incredibly friendly and helpful, which made us feel welcome from the moment we arrived. I particularly appreciated the labels on everything in the room - it made finding things so much easier. We also loved that there were plenty of places to hang wet towels, which is a thoughtful touch that isn't always available in hotels. The hotel's location is perfect, as it's walking distance to all the great restaurants. The view by the pool - wow! It was absolutely stunning, and I enjoyed sipping on delicious strawberry daiquiris while taking it all in. Thank you for making our time at your hotel so memorable! We can't wait to come back and stay with you again.

We had an amazing overall experience during our stay at your hotel. However, I wanted to share two suggestions that could benefit the hotel. Firstly, we noticed that while showering, water would leak onto the floor by the toilet. It wasn't a major issue, but it could be addressed to improve the overall guest experience. Secondly, we found that the pillows provided were not the most comfortable. Investing in better quality pillows could make a huge difference in the quality of sleep for guests. Overall, we thoroughly enjoyed our stay and appreciate the effort of the hotel staff in making our visit a memorable one.

Right on the ocean with spectacular views, had gate to beach - miles of it. Easy parking. Pleasant garden and pool. Kitchen area could be used i.e. fridge for keeping your own drinkd anf food.

The staff were lovely, the owner a bit surly! Lots of steps inside and out. Only one bar/restaurant in walking distance. Others over main road, car needed. Rooms had complicated lighting system, cupboards and drawers not easy to open and close, had to be pushed!