Hotel Diplomate

The hotel is charming and there's always staff around to help. It's great value for money. Yes it's vintage looking, but everything works, and the stay it's priced lower than the new shinier places. Having newer furniture wouldn't have changed our experience for the better, plus it's good for the planet!

No kettle + tea&coffee in the room was a bummer. They did allow us to have coffee downstairs in the morning without paying for breakfast, but I had to ask them for it, it would have been nicer if they offered that by default. Plus I would have preferred not to have to go downstairs and talk to reception before my first cup of coffee.

Room was small but had everything needed for a comfortable stay. When a fuse blew on a bedside lamp the staff fixed it very quickly. Breakfast was good. A peaceful location - I could see hawks circling nearby apartment blocks in the evening - but very near public transport - a tram stop almost outside the door, and the Eaux-Vives Leman Express station with direct trains into the main station and along both sides of Lake Geneva, and with easy links to Annecy etc, was just 5 minutes walk away. Easy walk down to the Jet d'Eau and the lakeside. Good value - many hotels in Geneva are much more expensive!

Maybe a few more TV channels, but one doesn't really come to Geneva to watch TV!

The welcome when I got to the hotel with my mother was so nice, and really set the tone for the entire stay. The cleaning staff and everyone you bumped into were all super friendly and helpful. The room was great and comfortable. Will return soon.

Nothing at all really. All was great. I just haven't received confirmation of my Chf 300 deposit being returned yet though. I'm sure it will come soon as well.

A beautiful and elegant hotel in an excellent location. Recently renovated, everything looks bright and new. Pristine clean rooms and amazing decorations. Hotel staff is amazing - attentive, customer-oriented and make you feel welcome! Highly recommended. Would definitely come back very soon!

Room sizes are small, but it keeps you out in beautiful Geneva!

We always stay there when we are in Geneva. Friendly staff 24hr service. Good wifi. Excellent location and as comfortable as you need to be. Very good value for Geneva. Very small parking space, otherwise a very close public carpark (beware low entrance).

The hotel is a bit tired and the light goes out in the lift as you go in which is a bit disconcerting! Rooms are a bit small.

The location was great for the city centre, lake and parks. Opposite is a commercial centre with an excellent supermarket - coop . Very different to coop in UK as this is far more like a Waitrose or Whole Foods with on show patisserie chefs etc The coffee ship, Boreal, next to the coop made a great coffee. I went running everyday and there are some good options - about 4 mins away from the Lake and there is a lovely run/walk along the lake in the direction of Geneve plage. You will also come across a wonderful park next to the lake - Park Eaux Vives. Coming out of the hotel, and turning left, it becomes the Rue du Rhone (the main shopping street in Geneva. The walk from the hotel to the end of the road takes no more than 10 mins and if on a saturday morning, you'll also come across the market. Bed was large and very comfortable. Like other comments, the only downside to the room was the lack of a kettle

The hotel is in the heart of the city of Geneva. Easy access to the shops, town and the lake. The hotel diplomate is very closer to my office. I had a very good price with booking.com. so overall its nice stay.

The breakfast is not that great. The corresent on the breakfast were not fresh. Also didn’t have normal tea. Only green tea was available. When you book the room please make sure you get the quiet room. The street facing rooms are bit nosier.

veryclean, friendly staff. very comfortable beds

en-suite door was a very tight fit to the bed. and had the worse squeak when you used. quick made it difficult to use in the night withoit waking your partner up

Location

The facilities in the room were a bit ruined , the shower was broken, it looks like there is no maintenance. I felt cheated because the charged me extra for the parking, it was very expensive, and it should be included. Breakfast was also very poor.

Hotel Diplomate is clean and comfortable. We were upgraded to a better sized room for a couple. It is on the tram line so easy access to sights of interest. staff were friendly.