Karen had great customer service and good communication which made things super easy and comfortable. The place itself was good, nice and cozy and great location for a lot of beaches and food around. I would recommend this place if you’re looking for some nice and quiet areas with plenty to view.

None that I can think of.

Location. Walking distance to the ski lift . Beds were super comfortable and sheets very clean. thank you

Everything seemed fine except the carpet. it was pretty dirty . I couldn’t walk without my shoes on once I saw my daughter’s socks after a few minutes her being without her shoes .it was dirty mainly in the leaving room and stairs going to the second floor . Also the kitchen towels need to be replaced , they are so old and stained.

We had a great time staying here, house was spacious and comfortable, meeting all our needs. We arrived late and the staff was very helpful and accommodating making the check in process flawless. Prefect location for skiers, 5min walk (literally) from the lifts. Convenient parking for 2 cars

The townhouses are right next to Heavenly, very comfortable, decently equipped and spacious. 3 restrooms and a hottub to top it off. Very comfortable and accommodating!!

Heating wasnt even on the top floor, master bedroom stayed warmer than the double room. Asked for late check out and never got a response.... (we did ask late at night on the night before checkout... but any response, even in the AM would have been nice). We ended up leaving on time.

What I like most is the location.It is close to the slope.The check in and check out process were smooth.The rooms were spacious. Kitchen was adequate.

Honestly the inconvenience and hassle of having to remove all the used linens and bringing them to the laundry room is the only part I didn't like. In my experience renting I never had to do that. But good thing GM Karen extended our stay till 12nn.Other than that everything is fine.

Host made early check-in possible. Townhouse is large - easily sleeps 8 - 10 in good-sized bedrooms with 3 bathrooms. Well maintained complex.

You get stuck in the Heavenly traffic at key times of day (8 - 9am and 3 - 4:30pm). The kitchen is fully stocked with utensils, pans, pots, etc. but note that there are no spices, oil, etc. All that has to be brought from home or purchased.

great location (5 min walk to the lifts), spacious apartment with all amenities, easy communication we will come back!

only things that could be improved: there is no shampoo in the bathrooms, and the shower pressure was bot great

Comfortable house with a lot of space for everyone, excellent beds, great jacuzzi, excellent location very close to ski lifts!

some furniture are outdated and Kitchen is lightly furnished: more forks and spoons, coffee filters, spices would have been appreciated. The location is great, but there is no much sun and light or view due to the proximity of the big resort.

The house has perfect location close to Heavenly ski resort and other facilities in very close distance. We traveled with kids, so we went tubing and to visited lake Tahoe beaches. House is big enough to accommodate the company of 6 people and have everything that you need. We enjoyed our stay!

The place is spacious. Our group turns out to bigger than expected and Karen was very understanding. Beautiful view.

Pool is not heated. It's a beautiful view at the pool but it gets dirty quickly from surrounding trees.