MENA Plaza Hotel Albarsha At The Mall

I like the hotel and the treatment of front office staff.Thery were very friendly and helpful.The location is very nice which is accessible to Mall off Emirates,to different cuisines,some bars,stores.The facilities and ambience of the room is wonderful.Hovewer, there are some points which will be helpful to be improved more; internet access is little tricky which made us to go to reception for a help several times.We couldn't find any stirrer near tea staff.As we are lovers tea and coffee it made us little uncomfortable.I think it will be helpful for improvement 🤗.Thank you for all staff.

The hotel is near Mall of the Emirates and that’s a very big + Also there are the metro station and bus station where you can easily go in any part of Dubai, direct bus to Miracle Garden, Global Village, etc. Very nice and helpful staff, clean rooms and venue. The room is what you need for a couple and they are cleaning the room daily and replace towels, shower gel, shampoo, soap. Also they offer coffee and tea.

everything was nice and we had a pleasant stay. there is no view from the hotel but we already knew about it

Everything met up with our expectations. Best of all was Ahmed the receptionist. We call him the Egyptian king. He was the nicest and funniest receptionist we’ve met. He is a very genuine person and wish him all the best. Give him a pay rise!! Bashir the security man was a legend also. He’s very kind and easy to talk to, Room 310 will definitely remember us 3rd March - 10 March 2023. We call ourselves the Mena Plaza boyz! Ps: Ahmed we all miss you already. Thanks for everything. Please stay in touch! Thanks for all the good memories bro!

We loved every moment. There was nothing we could fault !

Considering that it was a small hotel but everything was as big as a five-star hotel. The atmosphere of the lobby was very warm and pleasant, especially since there was a good smell in the lobby and it was enjoyable. Considering that it was for two people, the rooms were of a good size. The air conditioning in the room was good. Every day, the room was cleaned on time. The hotel staff was very kind and friendly. The hotel was in a good location in the city and very close to shops, restaurants, and bars. It was a 5-6 minute walk to the metro station. We were generally very satisfied with the hotel during our 5-day stay.

This hotel has indeed a great location. It is about 5 minutes walk through the covered parking place ( entrance D) to the Emirates Mall and about 10 minutes walk to the red line metro station. The neihgbourhood is very quiet. If you take the room 501 - 504 ( or alternatively another floor ) facing large open empty space you can even sleep with the window open. The hotel is probably not 4* hotel according to the europeian "standard" but it is very nice and convenient. The size of the room is more than sufficient, the same about the bathroom. The people in the reception were very helpfull, and because the actual low occupancy allowed, we could check out even at 3 p.m. !! For free. We stayied here four nights to visit Expo so we bought the silver public traffic card ( available at every metro station ) which enabled us very comfort, fast and cheap transportation by metro. The direct journey right to the Expo area takes about 20 minutes drive. We have no experience with the beach transport and distance.... The hotel offers rich buffet breakfast. We did not miss anything. The restaurants in Dubai in general and even in the Mall are quite or even very expensive. The hotel offers very reasonble alternative for both lunch and/or dinner. Several warm courses + soup + non alc. beverages + deserts at fixed price which may vary between 40 - 60 drs p.p. We liked it very much! All in all shoud I travel to Dubai again, this hotel will be my first choice.

The accommodation was very well located right next to the Mall of the Emirates and there is also a metro station right there. The staff at the hotel were very accommodating, especially Marium at the front desk did a great job and responded very well to my requests. I would recommend this accommodation to anyone.

Nothing

Quite hotel, big rooms and the hotel rooms and lobby smells pleasant. Managers and staff are very hospitable a d supportive.

After multiple visits to the hotel tjis was the fitst time i found tbe room was not clean as iam used to it to be. Cleanliness is a major factor for continuity please have some more focus

The room is big and clean..I Like the design of the room especially the blue carpet.it looks cozy Receptionist staff are very friendly specially Hazel. She gave me late check out at 2 pm.and the rest of the staff is very accommodating

Well it took me a long time to get a cab.the area is a bit busy so if ur in rush hour and going somewhere important or have a flight I think go 30 mins earlier.

Room was nice, we feel comfortable exept for the AC matter. l would like to express my gratitude to Ray Mark at the reception who is always smiling and very professional, Pinky at reservation so friendly that I haven't expect that she will have a time to call and accommodate me and to the HK Manager (sorry, i didn't catch your name) for being accommodating as well.

AC is not working properly. One housekeeping staff who deliver my request is rude, no greetings not even a smile and not professional.

Clean an tidy..Check in was smooth.

Everything was ok 👍 but only I was confirmed by night staff for 2pm checkout but In afternoon staff knocking my door that your checkout time is 12:00 and you need to vacate the room. After explaining to him he told ok you can stay...