At what times are check-in and check-out at Hotel on the Promenade?
Guests at Hotel on the Promenade can check in starting from 02:00 PM and need to check out by 11:00 AM.
11 Arthurs Road, Cape Town, 8005, South Africa

Free parking
Free wifi
Room service
Shuttle service
Air conditioning
Bar
Tour desk
Kid-friendly buffet
Hotel on the Promenade is a 4-star hotel in Cape Town, South Africa, located at 11 Arthurs Road, about 2.1mi from the city center. The property has 660 reviews.
Price starts from $123 per night. Featured amenities include Parking (free), Wifi (free), Restaurant, Room service, 24-hour front desk, Non-smoking rooms, Terrace, Balcony, Elevator, Beach umbrellas (free), Beach chairs/Loungers (free), Air conditioning, Bar, Tour desk, Free toiletries, Streaming service (like Netflix). Shuttle service (extra charges), Airport shuttle (extra charges), Golf course (extra charges), Massage (extra charges), Babysitting/Child services (extra charges), Kids' meals (extra charges), Mini golf (extra charges), Horseback riding (extra charges).
Elevator access to upper floors, along with free wifi, free parking, a restaurant and bar, and a 24-hour front desk, makes this Cape Town option convenient for both business and leisure travelers.
On-site dining is a highlight with The Bistro, a modern restaurant that brings a diverse menu to the table. Cuisines span Australian, Colombian, French, and European flavors, perfect for a relaxed dinner or a quick bite after a day of exploration. The venue’s contemporary vibe pairs nicely with a nearby bar and terrace for easy, social evenings.
Payment is straightforward: cash is not accepted, but Mastercard, Visa, American Express, and Diners Club are welcomed. For convenience, shuttle services are available for an extra charge, including both a shuttle option and an airport transfer, helping to connect travelers with Cape Town’s sights without a hitch.
Room options cater to different travel styles, from Run Of House accommodating up to 10 adults and 6 children to Deluxe configurations for up to 4 adults and 3 children. There are also Deluxe variants with Balcony and sea-view options such as Standard Sea View, which can host up to 6 adults and 3 children, along with other combinations like Deluxe, King/Twin, Single Use (2 adults, 1 child) and Deluxe, Balcony (2 adults, 1 child). This mix provides flexible layouts to fit families, friends, and solo travelers alike.
Show 7 photos
Deluxe Room
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
A king-size bed, a 40inch flat-screen TV, an Apple Mac computer, an iPod dock and coffee machine are included in this room. It has a seating area and a private bathroom with a walk-in shower.
Show 7 photos
Deluxe Room, Balcony
Private Bathroom
Balcony
Minibar
Flat-screen TV
x250
+
x120
More details
Larger room with a king-size bed, a 40inch flat-screen TV, an Apple Mac computer with free Wi-Fi access, an iPod dock and a coffee machine, a balcony seating area and a private bathroom with a walk-in shower.
Show 7 photos
Deluxe Room, Terrace
Terrace
x4
+
x3
More details
Deluxe Room, King Bed
1 King Size Bed
x6
+
x3
More details
Room, Double or 2 Twin Beds, Sea View
Double or 2 Twin Beds
x6
+
x3
More details
Standard Room, Double or 2 Twin Beds
Double or 2 Twin Beds
x6
+
x3
More details
Deluxe Room, Double or 2 Twin Beds
Double or 2 Twin Beds
x6
+
x3
More details
Room, 2 Twin Beds
2 Twin Beds
x3
+
x4
More details
King Room
1 King Size Bed
x6
+
x3
More details
Room, Sea View
x6
+
x3
More details
Standard Room
x10
+
x6
More details
9
Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Cape Town International Airport (12.7mi)
Lion's Head (0.9mi)
Noon Gun (1.3mi)
Cape Town Stadium (1.6mi)
Long Street (1.7mi)
Two Oceans Aquarium (1.8mi)
South African Jewish Museum (SAJM) (2mi)
Kirstenbosch National Botanical Garden (5.6mi)
Rhodes Memorial (7.6mi)
Langa Township (8.3mi)
Duiker Island (10.3mi)
Simon’s Town (19.1mi)
Jordan Wine Estate (20.5mi)
Delheim Wine Estate (28.8mi)
Delaire Graff Estate (30.7mi)
Cape of Good Hope Nature Reserve (30.8mi)
Free parking
Free wifi
Room service
Shuttle service
Air conditioning
Bar
Tour desk
Kid-friendly buffet
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Beach umbrellas
Elevator
Activities
Fishing
Mini golf
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Elevator
Family rooms
Heating
Non-smoking rooms
Pet basket
Pet bowls
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Outdoor furniture
Terrace
Parking
Free parking
Safety & security
Safe
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Public Bath
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
Check-in
Check-out
Pets are not allowed.
Free internet, connection type: wifi, coverage: entire property.
Minimum check-in age is 18. Minimum guest age is 0.
Parking is available, public, nearby, reservation: not possible.
Reservations
Call us for our best daily rates
+1 (888) 385-8465Children of all ages are welcome.
3+ years
Extra bed upon request: R300 per person per day
8+ years
Extra bed upon request: R500 per person per day
0+ years
Extra bed for ages 3-7 costs 300.0 per night.
Extra bed for ages 8-adult costs 500.0 per night.
Cot for ages 0-3 is free per night.
American Express,
Visa,
Mastercard,
Diners Club
This property does not accept cash.
Guests at Hotel on the Promenade can check in starting from 02:00 PM and need to check out by 11:00 AM.
Yes, there is complimentary public parking available at a nearby location for guests staying at Hotel on the Promenade. Please be aware that parking reservation is not possible.
At Hotel on the Promenade, prices have a starting point of $123. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
The hotel offers Deluxe Rooms for double occupancy, each measuring 323 sqft. Smoking is not allowed in these rooms. They are furnished with 1 King size bed and 2 Twin beds, accommodating 2 adults and 1 child. The Deluxe Double Rooms with Balcony also offer the same features, including a balcony.
Guests at Hotel on the Promenade can enjoy an array of leisure activities during their stay. The hotel features a golf course, beach umbrellas, and beach chairs/loungers for relaxation by the sea. For families, there are kid-friendly buffet options and kids' meals available. Additionally, guests can take advantage of the mini golf course and the hotel's terrace and balconies. The on-site restaurant, The Bistro, offers a modern ambiance and a diverse selection of cuisines, including Australian, Colombian, French, and European. For those looking for a more relaxing experience, there is also a bar offering a variety of drinks. With 24-hour front desk service and room service, guests can make the most of their time and enjoy everything the hotel has to offer.
The hotel has a restaurant called The Bistro on site, offering a modern ambiance. The cuisine selections at the restaurant include Australian, Colombian, French, and European options.
Hotel on the Promenade accepts Mastercard, American Express, Diners Club, and Visa as its payment methods. However, cash payments are not accepted.

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