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+1 (888) 385-8465255 reviews
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$8410 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa Del Carmen, 77720, QR, Mexico
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+1 (888) 385-8465255 reviews
1/101

Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Welcome to , a charming 4-star hotel in the vibrant city of Playa del Carmen, Mexico. Situated just from the city center, this boutique hotel offers a serene escape for travelers seeking comfort and relaxation. Located at 10 Avenida Norte y Calle 40 Norte Mz 150, Lt 20, 21 y 22, is the perfect base for exploring all that Quintana Roo has to offer.
With reviews, this hotel is highly acclaimed by guests who have enjoyed their stay. Starting at just , provides excellent value for a range of amenities including an outdoor swimming pool, sauna, air conditioning, and complimentary Wi-Fi. Guests can also indulge in delicious breakfast options and take advantage of services like a 24-hour front desk, room service, and airport shuttle (extra charges may apply).
goes above and beyond to ensure a memorable stay, offering pet-friendly accommodations (extra charges apply), beach umbrellas and loungers for a relaxing day by the shore, and a sun deck for soaking up the Mexican sun. Whether you're looking to unwind in the sauna, enjoy live music performances, or explore the city with ease thanks to the hotel's shuttle services, promises a tranquil and enjoyable experience for all travelers.
Unwind in style at 's rooftop pool, available year-round for adult guests only. Enjoy a refreshing swim with panoramic views of Playa del Carmen, making it the perfect spot to relax and soak up the Mexican sun. Whether you're looking to cool off after a day of exploring or simply lounge by the poolside with a cocktail in hand, the rooftop pool offers a serene escape from the bustling city below.
Indulge in authentic Mexican cuisine at Mexik, the hotel's family-friendly restaurant. With a charming ambiance and delicious dishes, Mexik provides a culinary experience that encapsulates the flavors of Mexico. Treat your taste buds to a variety of traditional Mexican delicacies while enjoying the warm hospitality and exceptional service that is known for. Start your day with a flavorful breakfast or unwind in the evening with a memorable dining experience at Mexik.
For added convenience, accepts Visa, American Express, and Mastercard as payment methods, ensuring a hassle-free check-in and check-out process for guests. With cash not being accepted, you can rest easy knowing that your preferred payment option is readily available. Book your stay at today and embark on a tranquil journey through Playa del Carmen, where comfort, relaxation, and Mexican hospitality await you.
Closest airports
Cozumel International Airport
12miCancún International Airport
30.2miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony

Show 5 photos
Suite, 1 Bedroom, 2 Twin Beds
1 Sofa Bed
2 Twin Beds
430 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchen is fitted with a stovetop, a refrigerator and kitchenware. Boasting a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 3 beds.

Show 11 photos
Superior Suite, 2 Bedrooms
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x6
+
More details
The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Show 17 photos
Suite, 1 Bedroom
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x8
+
x5
More details
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchen is fitted with a stovetop, a refrigerator and kitchenware. Boasting a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 3 beds.
Show 5 photos
Junior Suite, 4 Beds
430 sqft
Kitchen
Kitchenette
Balcony
Free wifi
+
More details
The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 4 beds.
Show 6 photos
Superior Apartment, 1 Bedroom, Terrace
1 King Size Bed
Terrace
More details
Show 5 photos
Junior Suite
Private Bathroom
Microwave
Minibar
Flat-screen TV
x5
+
x3
More details
The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 4 beds.
Show 4 photos
Superior Suite
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x8
+
x5
More details
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen features a refrigerator, kitchenware and a microwave. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Show 4 photos
Room, 2 Beds
690 sqft
Kitchen
Kitchenette
Balcony
Microwave
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Show 4 photos
Room
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Show 4 photos
Deluxe Suite
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x8
+
x5
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a wardrobe. The unit offers 1 bed.
Apartment, 2 Bedrooms
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x10
+
x6
More details
Guests will have a special experience as the apartment features a sauna. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.
Deluxe Room
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x10
+
x6
More details
In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
8.4
255 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAttractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAirports
Cozumel International Airport
12miCancún International Airport
30.2miMexik
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Live music/Performance
Nightclub/DJ
Bathroom
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Evening entertainment
Food & Drink
Bar
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Interconnecting room(s) available
Laptop size safe
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Sauna
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express
This property does not accept cash.
Does Serenity Hotel Boutique By Alsol have accommodations for guests with pets?
Yes, you can stay with your pet at Serenity Hotel Boutique. However, there may be charges for bringing your pet along during your stay.
Is there parking at Serenity Hotel Boutique By Alsol?
Yes, there is parking available at Serenity Hotel Boutique for per day. The parking is private, on-site, and reservations are not possible.
What are the rates at Serenity Hotel Boutique By Alsol?
A stay at Serenity Hotel Boutique By Alsol can begin from a rate of $84. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
Which room categories can I book at Serenity Hotel Boutique By Alsol?
At Serenity Hotel Boutique, guests can choose from a variety of room types ranging from Studios to Penthouses, accommodating 2 adults and 1 child, up to spacious Two-Bedroom Apartments for 4 adults. Smoking is not allowed in any room, and bed sizes vary from King size to Queen size. Room sizes range from 269 sqft for Deluxe Double Rooms to 4521 sqft for Two-Bedroom Apartments.
Where can guests find entertainment in Serenity Hotel Boutique By Alsol?
Guests at Serenity Hotel Boutique can enjoy various leisure amenities during their stay. They can spend their time lounging by the outdoor swimming pool, which is available all season and located on the rooftop. For dining, guests can savor Mexican cuisine at the on-site restaurant called Mexik, which offers a family-friendly ambiance. Additionally, visitors can relax in the sauna or on the sun deck, enjoy live music performances, or take advantage of the free shuttle service to explore the area. The hotel's 24-hour front desk and room service ensure convenience, while the private parking and airport shuttle facilitate smooth travel experiences for the guests.
Does Serenity Hotel Boutique By Alsol have a pool for guests?
Yes, the Serenity Hotel Boutique has a pool available. The hotel has Pool 1, which is located outdoors on the rooftop and is reserved for adults only. This pool is accessible all year round.
Does Serenity Hotel Boutique By Alsol feature its own restaurants?
Yes, the Serenity Hotel Boutique has a restaurant on-site called Mexik. The restaurant offers a family-friendly ambiance and serves Mexican cuisine.
Which payment methods are supported by Serenity Hotel Boutique By Alsol?
Serenity Hotel Boutique supports payment methods such as Visa, American Express, and Mastercard. However, cash payments are not accepted at the hotel.

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