For me hotel Damiana is all about the owners. Super friendly and always available for any request. The excelent location also played a huge role in my good experience.

Room was a bit smaller than I was expecting and didn't ressembled much like the promo pics. Also the hot water took a long time to arrive and the steps on the upper room were a bit loud. Not a big problem for me because I'm a heavy sleeper but anyways a little more isolation wouldn't hurt. Finally the fact that we need to ring at the door at night makes us feel a little bad about coming back late because we'll have to wake someone up to open the door.

For the price of the room, cleanliness and location were exceptional and all the help I received from the staff was invaluable as I had just arrived in Mexico and do not speak any Spanish. As solo female traveler I was so well taken care of.

The hotel was in the center of town near the local "tianguis" and many bars and restaurants. The room was comfortable and cleaned. The staff were very friendly.

Unfortunately, there are a number of night clubs in the area. Some of the sound from the clubs came in through the bathroom, but with the bathroom door closed, we couldn't hear any sound. Unfortunately, there was no exterior window for our room, so the room was a little stuffy at night.

location, comfort, good showers, clean, very nice staff. rooms are well designed with good lighting (warm instead of bright white).

codes are used to enter the rooms which is fine however contacting the staff to enter and leave the building after hours is awkward and inconvenient. providing a key to the front door or installing a key code lock would be much better.

The location was perfect, right downtown. Lots of restaurants nearby, as well as museums. A great place to explore the city.

The parking garage was close by, however because of the network of one-way streets, it took a surprising amount of time to get there during rush hour traffic.

Very well located, right in the centre of the historic centre. The place was very clean, with well appointed rooms and the bed was very comfortable. The staff was outstanding, and went out of their way to help us enjoy our stay.

A small fridge in the room would have been nice.

Staff was friendly and helpful. I appreciate that I felt relaxed during my stay in Querétaro with heartwarming hospitality.

It was a little bit difficult for me to find the entrance, maybe I arrived in Querétaro late in the evening.

Very nice boutique hotel with personable and helpful manager on the premises.

My room was a little dark, but the manager was protecting me from street noise which would have been worse if I were facing the front of the property.

The staff speak english .. They are very friendly, ready to help ! The room has windows, so it was nice to enjoy fresh air … Clean, good position hotel… Coffee and tee, water …

The position of the hotel is in downtown , so late in the night I didn’t feel safe to walk around..,

beds were super comfortable. staff was awesome and so helpful.

there were a lot of stairs but they helped us with luggage so that was great. we are older so it’s an 8pm act.wifi only worked for one of us. I don’t know why.