ibis Tours Sud

Breakfast for vegans whilst limited was sufficient. As a disabled man the shower in the disabled room was excellent, however the room was as far from the check in desk as it could have possibly been. Being a corner room it was very cold even with the heating on, however the staff supplied us with a supplimentary heating fan.

The room was very cold even with the heating on, the room was at the very end of the ground floor corridor at the furthest point from the check in desk. There was a very unpleasant smell from the public toilets near the check in desk.

Ground floor room was more than acceptable. But Staff were a bit hazy on check-in procedure.

I found the return arm on the door to be too stiff, My. wife due to some physical difficulties would not be able to open the door in an emergency. This could lead to an Eardley person being trapped. I speak from experience as I spent 48 years in Insurance part of which was Risk Management and Risk Assessment. I subsequently stayed at Ibis Irun and Ibis Bonaire, Valencia and their doors were more manageable to an older person.

Comfortable hotel. Comfortable room. Nice pleasant staff. Good for an overnight stay. We were satisfied with our stay.

Limited menu for evening meal. Arrived for breakfast fairly late and there was not much food left. Enough to satisfy, but more choice would have been nice. Not so easy to find because of the 1 way systems

Professionalism of staff, cleanliness excellent.

Really speaking there was nothing that I didn't like. There was a problem with the aircon and the staff went out of their way to try to remedy it. Unfortunately the problem was unable to be resolved. However, they did provide a fan and as a gesture of goodwill we were given a free meal.

Parking is available, the breakfast is good, the restaurant is of reasonable standard and the staff friendly, helpful, flexible and accommodating. Rates were competitive

Room a little small, the lighting in the room is really not conducive to working as there is no main light so if I needed to look at the laptop and a documents this is a problem

quick check-in; slept well; 5*breakfast

Some of the building structure tired. The cleaning was excellent - but sometimes it's the structure that matters (bathroom door frame rotting etc)

We stayed one night on route to Pyrenees. Just off the motorway on a business/retail park area. Secure car park and plenty of it. Staff very friendly and all spoke English. Room was basic but clean and comfortable. No complaints at all.

Nothing!

Good size comfy bed, good wheelchair accessible room and very quiet, and a good breakfast

We think there should be a shower curtain on the room and tea and coffee facilities and the room

Very comfortable

The scrambled eggs at breakfast were a bit suspect. Not sure what they were. But definitely not fresh eggs

Was nearly as good as always.

Restaurant had been booked for a coach party so guests like us could only have bar snacks, ALL GUESTS SHOULD HAVE ACCESS TO THE RESTAURANT FACILITIES AND NOT BE SEGREGATED OUT BECAUSE OF A COACH PARTY.