Blackstone was very clean and very close to ROAM transit. Housekeeping was spectacular. From Benchland Overpass Trail (a really short walk), on Bus #3, we could go to Banff: $3. Senior, $6. Adult. That’s a bargain considering that parking in Banff is usually unattainable. Why bother? Also, just below us (another 5 minute walk), we could take Bus 5C right into Canmore. ROAM transit offers tourists the best deal possible. No park. No paying to park. Our one bedroom apartment was perfect. On the first floor, our patio seemed private. We looked across the rocks to Kananaskis Trail, which we used to get to Bus #3. We enjoyed the atmosphere, the underground parking, and the amenities.

The front desk staff seemed stand-offish. We were only two people and caused few problems. Asking a question seemed bothersome. Weird. Front desk staff at Clique Applause Hotel in Calgary were very cordial and helpful. This Blackstone? Not so much. Another guest mentioned that perhaps the workers were seasonal and leaving soon.

Very comfortable beds, deep soaker bathtub, roomy outdoor patio with solid furnishings, very well-stocked kitchen for cooking simple meals, location at "end of the line" on the town's main/busiest road, with easy access to freeway.

Pool unusable for adults to swim in (1.3m deep). Staff pleasant and polite when directly asked for something, but can't say anyone went out of their way to be welcoming, or take initiative to go "above and beyond" on anything, aside from friendly desk agent who helped with TV remotes our first night. Property and units very well maintained, but although value hard to gauge with everything in Banff/Canmore (and everywhere, really) so costly now, hard to justify the $400-500 per night. That said, would consider returning at a quieter time of year if there was a drop in price (e.g. during shoulder season or via a promotion, etc). Had to plan this trip very spur of the moment out of necessity, would plan sooner next time.

A well appointed suite that you could easily live in for some time. Clean and comfortable 1 bedroom suite with a full kitchen, living room, dining room table, office area and in-room washer and dryer (which we really needed and appreciated), as well as a porch with two tables. The view was breathtaking. Just never tired of it. Located just south of city center for easy access to town as well as Route 1 that leads to all major sights. We loved downtown Canmore with great coffee shops, restaurants and shops and enjoyed exploring there. We are happy we chose to stay here instead of Banff since my husband is unable to walk too far and we were able to move around this area way easier than in Banff, which is very crowded (but definitely worth seeing). Parking is underneath the hotel. There is plenty but can be a little tight, something we experienced at several properties. Surrounding the town are magnificent mountains. Just beautiful.

Our room faced the very busy Route 1 road, which was quite close. During the day when watching TV or other activities, it was just not noticeable, but when taking take-out food on the patio or at bedtime, the truck noise was significant I wore ear plugs to sleep and really had no problem. My husband was unbothered by the noise without ear plugs and had no problem sleeping. The neighborhood is wall to wall of like type buildings with many cars parked on the street for about two blocks. Just a little strange.

Location, facilities and staff. We were on a road trip with our son and booked three days. Unfortunately our son had two medical emergencies which resulted in two ambulance trips and two hospital visits. Every single member of staff was so thoughtful and helpful making sure someone was with us whilst we waited for the ambulance, checking up on us and him, extending our stay when we had to be near the hospital for a couple of days including sorting us out with a night at their sister lodge when they didn’t have room. It was a really comfortable place for our son to convalesce too. Thanks to everyone involved.

We liked everything - it’s a great place to stay and very convenient for Canmore itself and the Trans Canada Highway to visit other places

Scenic Beauty: Nestled amidst the majestic Canadian Rockies, the lodge offers breathtaking mountain views from its rooms and suites. Luxurious Accommodations: Guests can enjoy spacious condo-style suites with fully equipped kitchens, cozy fireplaces, and expansive balconies. Outdoor Amenities: The lodge boasts a year-round heated outdoor pool, two relaxing hot tubs, and a serene BBQ area in the courtyard.

Would be nice if they had a restaurant in the building but there are many amazing restaurants nearby. We tried the Sensory, The Japanese Tea House and the big surprise Cangolf. Cangolf is just down the road and is a golfing simualtor in a commercial building but the food and hosts were amazing.

I loved everything about the hotel. Our room or suite should I say, was beyond our expectation, so cosy and warm and felt like the biggest of thick blanket had cuddled you the whole stay. The room had everything you could possibly need and more and the bed was so comfy and huge too ! Used our towelling robes and slippers and had a dip in the very hot, hot tub late one evening and it was just what we needed for a relaxing rest of the evening after a day hiking.

I honestly cant think of anything we didn't like

Love the location, modern room with coffee, tea and even creamer provided. Room was spacious and had well maintained furnitures. We were located by the pool and hot tub area so it can get a bit noisy during the day and early evening but they close the facility early enough that it’s quiet when it’s time to sleep.

The fire alarm was too sensitive. We had to turn it off every time we cook because it just keeps beeping. The second time it went off, there wasn’t even smoke.

The hotel is very clean! The view from the room is amazing, the hot pools are relaxing after a busy day. The staff is smiling and ready to help guests 24/7. We came to celebrate my mother's birthday, they gave us a small but very nice gift in the form of soft drinks and chocolate with nuts. The kitchen is equipped with everything necessary for a comfortable stay. I will definitely come to this hotel in the summer and will recommend this hotel to all my friends. Thanks to the staff for our comfortable stay! You are best!

I had an incredible weekend stay at the Blackstone Hotel! The service here is truly unbelievable. From the moment I walked in, the staff greeted me with courtesy and warm smiles, making me feel right at home. They were incredibly helpful throughout my stay. The location of the hotel is perfect, offering an amazing view of the Three Sisters Mountains. It's a sight to behold! I must commend Ruby at the front desk. She was the epitome of professionalism, easy to deal with, and incredibly comprehensive. Her super-friendly attitude made my experience even more enjoyable. In fact, this has become my go-to place, and I've returned multiple times, never once being disappointed. The pool and amenities at the Blackstone Hotel are truly top-notch, setting a high benchmark for other hotels to follow. Overall, my weekend getaway here was absolutely fantastic, thanks to the exceptional service, courtesy, and perfect location. I can't wait to return!

Nothing

The room was amazing., Very clean and comfortable with every possible utensil in the kitchen in excellent condition. Hot tub was great and very clean. Electric fireplace was nice to look at. Front staff were friendly and helpful. The price was very reasonable for our particular dates that we stayed. Car wash in the heated underground parking and parking was included.

We liked everything. Only possible improvement would be a fireplace that emits heat.