Ibis Hong Kong Central & Sheung Wan

I traveled by myself on this trip but the room was definitely big enough for a couple to stay in it. The property was well located and the staff was extremely nice.

I had an issue with the safe in my room. I am sure that when I left the room to was locked and when I came back it was unlocked. Nothing in it was missing therefore I didn’t think it was justified for me to go make a complaint. On my last day as I was checking out, a father and son also complained about the same exact thing happening to them. Things inside of the safe had been moved but nothing was missing. That would be the only bad thing I would have to say about the property.

. breakfast was good . front office staff at reception is very good and very helpful . dining hall staff is very good . room cleaning and room service staff is very good . rooms and toilets are ok but could have been larger .

there is no almirah in the room to keep things and clothes . room and toilet could have been larger . there is no table etc to keep the luggage in the room. consequently suitcase etc is either on the floor or it is to be opened on the bed . TV channels available in English language are very few in number .they need to be suitably increased . reception /front office is on the 05th floor of the building . suitable signages/directions indicating that reception/front office is at the 05th floor are needed at the ground floor . suddenly the prices of the rooms of this hotel which were in the range of "reasonable" till last week ,have gone up substantially . prices are now on "high" side and they need a thorough review by the hotel management .

Hotel was very clean, nice staff, good price. Extremely comfortable (hard) mattress but staff can bring you softer mattress on request. Good wifi. Supermarket and tram stop 1 min walk. Approx. 300m from the hotel is Macau Ferry stop (direct bus A11 to the airport).

Poor breakfast without many options and the food was not very tasty. If it’s your first time in Hongkong, it’s better to stay closer to Causeway bay or on Kowloon side. This hotel is little bit far from the main streets and “HK life”. Room is tiny but it was good value for the price.

Very convenient location from/to the airport and city excursions. Starbucks and an Italian restaurant on the ground floor as well as the in-hotel restaurant came in handy as options for my young kid who is not familiar with Hong Kong/Southeast Asian cuisines. The facility was comfortably simple and clean. Elevators came fast.

Only 3-4 channels were actually viewable on the TV, with only one English program.

I requested a room with a harbour view when I booked and they gave me one, which was nice. the staff was nice and attended my requests for extra towel and plug adapter.

the hotel has a sign that says food service in the room is available 24h but that’s not true. I tried ordering a snap at 10pm and there wasn’t anything available, also the late night staff didn’t speak good english so couldn’t help much.

Small but well arranged room. Worth paying that little bit more for the harbour view! Bed was VERY hard but we didn't mind - but definitely something to keep in mind. Great location for ferries/tram/MTR.

The hotel staff especially Alex was extremely helpful and patient

We arrived early and were able to check in late morning. A clean room and the bed was comfortable. The view overlooking the harbor was great too.

The breakfast was really nice, a big buffet with both English and Chinese options. The hotel rooms are spacious and quiet, and get cleaned daily. The bathroom is clean, with very good water pressure. The staff is friendly. The location is quite central on Hong Kong island, with an MTR station in walking distance, and Hong Kong's trams go through the street. I had a "city view" room. My corner windows offered great views across the Harbour.

The AC (which works well otherwise) is very loud when it switches on, compared to modern ACs you see all over Asia. The bed is relatively hard. They have a sign saying that you can get a mattress topper to make it softer, but both times I called they were out of stock. I didn't get back pain or anything, but it's not the most comfortable.

I believe this hotel deserves an extra star for its exceptional service. Upon checking in, we noticed an odd smell in our room, and we were offered a room change instantly. The rooms were always clean, with new towels, a brush, and slippers. If we needed extra tea, we got it. Additionally, when my boyfriend fell ill, the staff managed to find a doctor for us on the same day, which would have been impossible for us to do on our own. The room was also well-designed in terms of convenience. Downstairs, there was a Starbucks, making it super convenient for our morning needs without much walking. Furthermore, near the elevators, there's a large vending machine selling toothbrushes, electrical adapters, shaving kits, and other necessities, making it handy for late check-ins when everything is closed. The hotel's location is worth praising, as it is very close to all the nice places, restaurants, and even Victoria Peak. Overall, I do not understand why this hotel has only 3 stars; they definitely deserve a 4-star rating for their excellent service and everything! Highly recommended!

Nothing that I can remember