Pakasai Resort - SHA Extra plus

We stayed 3 nights here. Great hotel for the price. The hotel is about 10 minutes walk away from both beaches and the area where you take the long-tail boats to island tours. Friendly staff, excellent breakfast buffet with a variety of Thai and western options (including some vegan options both hot and cold). Our room was excellent with a good powerful shower, comfortable bed and nice balcony. We would be happy to stay here again if we were in the area. Swimming pool is good and has an excellent view.

Although the hotel is very nice, it is still a "mid-range" hotel for the area I would say so do not expect perfection.

Pakasai resort is a structure in the middle of a huge garden, which is well cured and which contains several trees having been planted by the resort for decades. On top of that, they are engaging in active sustainability of their service. The resort has all the needed facilities and it is in an ideal location next to Ao Nang Beach in order to explore the area.

It is not really something that I didn't like, but more as a suggestion, I find it a bit stretched to propose a airport transfer for 800 baht only one way. If we make it two ways, it is going to be 1,600 bath while, using Grab, I have spent circa 500 bath for the return journey from and to the airport.

The resort is in a great location, very quiet and peaceful, and the gardens are beautiful. We ate at the hotel restaurant for dinner twice and once for lunch by the pool and all meals were excellent, among the best we had in Thailand. The prices for food and drinks was very reasonable and there was a happy hour at the pool bar from 3-5pm with cocktails at 2 for 200 baht. The pool area was lovely with plenty of beds and loungers. The pool was shallow and was never too busy. There was a handy 7-11 opposite the hotel. The beach was a 5 min walk - the one to the left was busy, with lots of shops and bars etc, the one to the right was almost empty and a lot more relaxed. There was a lot of wildlife to see around the grounds - I met a monitor lizard one morning. At sunset every evening bats swooped around our courtyard seating area which was amazing to see. Others have mentioned wasps and ants and I can only assume that these are seasonal and more likely to be a problem in the summer months- we didn’t see any. The breakfast buffet was very good with a large range of western and Thai dishes. The hotel was full but there seemed to be enough seating. We used the spa - again, lovely staff and great service. Overall, a very relaxing stay.

Unfortunately the hotel didn’t have any record of our booking via booking.com. I had booked a honeymoon chalet (which had a balcony and views ) as it was the last room available - thankfully not because it was my honeymoon otherwise I would have been very disappointed. We were upgraded to a deluxe suite and it was very nice but it was dark with no natural light and instead of a balcony there was an enclosed courtyard with a large round bath. However, it was very convenient for the pool, restaurant etc. which we appreciated once we realised how large the resort is! I think the hotel handled the situation well and I was happy with the outcome.

The room was lovely (great AC), the pool area is nice with comfy sun beds. The staff greeted us all the time and helped out where possible with questions and queries. The bar staff at the pool came round to order drinks and you left your pool towel at the bar so new ones were delivered every day (throughout the day) and smelt wonderful. Breakfast was nice also.

The room didn't have a view and without all the lights on meant the room was very dark. This was because the room we chose had an outdoor bath so there were concrete walls and a roof covering it with no others windows. The pool doesn't have chlorine in it but was a nice temperature. When it's been raining the sunbeds were soaking wet so even with a towel on the towel just soaked up the water making it difficult to lie by the pool on an overcast day. The view from the resort isn't very nice as it's over a road with electric wires everywhere, and the noise from the cars isn't very relaxing.

Staying at Paksai was totally fine. Nothing reall, sticks out to being special or even superior to other place, but there are also not great things to criticise. Although the room is generally fine, it definitively has seen better days. When we arrived the room smelt and the sheets had, seemingly blood, stains on it. But the next day it was better. The pool is okay but not great. The breakfast is tasty but definetly not the best I've ever had Pretty good is the location. You have a 7-Eleven in front of the hotel and a super nice restaurant is right around the corner. But all in all just a mediocre experience.

Dirty & smelly room when we arrived Loud and hard to control AC Hotel has seen better days

Very nice, spacious rooms, with great cleanliness. Everything looks like the online advertisement. You also notice that the ressort takes steps to be as environmentally friendly as possible, limiting waste. The location in Ao Nang is great, trips, stores and the night market are in walking distance and a 7-11 is right next to the property. Everything, including „public“ toilets and the pool are perfectly clean and houskeeping is doing a very good job. Overall a pleasant stay. The restaurant, while being on the more pricy side is very good.

The breakfast buffet was very average, not bad by any means but also far from outstanding. However its undeniably convenient. Additionally the staffs English was, even for Thailand, rather poor which made communication hard at times. Nothing that can‘t be managed tho. Finally the courtains smelled a little funny (my girlfriend says they didn‘t but I believe they did).

the breakfast the lady serving breakfast was amazing there was everything you needed in the room!!!! small little touches go a long way location was good - supermarket nearby. in between two main areas of ao nang. provide free bicycles !

the gym wasn’t great - machines not working etc a lot of work going on around the pool didn’t make it relaxing - pool was quite dirty and didn’t have the view it shows online

The staff was very nice, the last day we would ve missed breakfast because we were leaving early, and they packed early in the morning lunch boxes for us.

All the stairs to get to our room, our room was on the top level. It was a hard climb, since there is no lift due to how the hotel is built.

style of decoration and very natural feel fresh every morning when walked out of the room to look around property

room not really clean properly and a lot ants even just opened 1 can of coke then put in bin, mosquitoes in the room though maybe housekeeping keep door open when they were cleaning

Spacious room at affordable price (it was low peak season). Location was awesome (but this is not a sea facing hotel). 7 eleven just across the lobby and just 5 mins walk to aonang beach which is just opposite to a street full of restaurants, shops, massage centres etc. I would say location is the strong point for this hotel. 😀

We didn't have any issues with the hotel as we already knew that they did not serve halal food for breakfast & that there was no elevators in the hotel. But just as a heads up to those looking to stay here, it is not a friendly hotel for guests with mobility issues as there are no lifts & the path to some of the rooms are quite steep (like a mini trek). We chose to stay at the premier room as it's in the same building as main lobby so our room was not far & wifi signal was great.