Alfiz Hotel

Hotel was a luxuriously peaceful and tranquil escape from the heat and hassle of Cartegena’s old town. Our room had so much character, with a quirky bathroom, living and bed set up, plus artwork and antiques. Breakfast was delicious and had lots of options. There was a little refreshing pool to dip into after sightseeing. Manuel and the rest of the team were really helpful. It felt like I was actually living in a chapter of one Gabriel Garcia Marquez’s books.

I can’t fault the hotel at all, it was perfect. I was surprised how different Cartagena was from the rest of the Colombia I visited - there was so much hassle, but this hotel was a welcome sanctuary.

This was the best hotel we stayed in during our trip to Colombia, and I wish we'd stayed there our whole time in Cartagena! Everything was wonderfully comfortable and welcoming, from the friendly and helpful staff to the free coffee in the lovely library, the strong Wi-Fi, the cleaning service, the comfortable bed and beautiful room to the absolutely gorgeous bathtub. The location was also excellent. The breakfast was very good. It was totally worth it, and really made us feel at home.

Really nothing!

A superior place to stay in Cartagena, literally seconds from the cathedral and Bolivar square. The property is more architecturally impressive than I was expecting, with very high ceilings, traditional furnishings and excellent air conditioning. The hotel doors are kept locked to ensure privacy and security, and the hotel feels like a quiet retreat at the center of the action. The breakfast was great - including options for plantain, yuca and arepas. Staff were very helpful at arranging onward travel, spoke fluent English but are also willing to indulge visitors learning Spanish. Great experience!

Overall I was super pleased with my stay here and would happily stay again. My only concerns were that the hotel laundry was very expensive for what you get, and they took my payment but simply outsourced my laundry to an external laundromat anyhow. Also, the rooms on the ground floor are beautifully-themed, but with huge showers which, though separated by a curtain, are essentially in the main living space. I thought this was fine, as this design decision was probably made when repurposing the old rooms and adding bathrooms, but it is also a little odd. But honestly these are minor concerns - stay here!

Great location just off the busiest of the streets in the popular tourist area of the city so it was reasonably quiet even though our room had a lovely wooden balcony directly over the front door. The style and decor was beautifully finished. Friendly attentive staff greeted us with a complimentary cocktail or soft drink option. Our room was the family suite which was actually a small appartment on two floors with a spiral staircase leading up to a bedroom with ensuite that overlooked the sitting area below. A second double room, also ensuite, was off the sitting area with a window facing the inner courtyard and main staircase. The 'pool' on the first floor looks bigger in the pictures, its actually no more than a plunge pool about 3m long with room for just one or two guests to use at a time. You'd be better off booking the very nice hot-tub on the top floor with views over the city. Breakfast was extremely simple but nicely done. There is no restaurant or bar but masses of options were right outside within a few minutes walk. All very luxurious with AC and fans to keep you cool.

We had some confusion with the booking which led to us being forced to pay for a night we didn't want. Their interpretation of our letter explaining what we wanted was misunderstood. That aside, they were very accommodating and allowed us to leave our bags for a few hours when we returned to Cartegena a few days later before catching our ride to the airport.

The property was beautiful and quaint with very attentive and kind staff. I like that there are few rooms. The breakfast was delicious with many options. The swimming pool was great and a nice way to cool down mid day. We asked for a taxi to the airport a day before departure time get our Covid test and they alternatively brought in a paramedic within 30 minutes and we didn't have to leave to get an antigen test, very nice. I would stay here again if I ever come back to Cartagena.

I liked evething about the property but I will say that our room was next to the kitchen and if you're a light sleeper or like to sleep in, you will hear dishes and clanking around but you can tell they are quite mindful about it.

The hotel itself is gorgeously cute and in a wonderful location (I was in Cartagena to attend a conference in the Convention Center, just outside the walled city). All of the sites I wanted to see in the city were extremely walkable. The included breakfast was fantastic--eggs prepared in so many different ways, delicious fresh fruit, coffee, hot chocolate--it was exceptional! We will definitely stay here again in the future!

All the the staff were wonderful, but we especially liked Harold. He was so knowledgeable and a real pleasure to talk with. He spent a lot of time answering questions and went out of his way to assist us with everything we needed to make our stay enjoyable and memorable. Breakfasts we were great, and we really enjoyed the opportunity to sit quietly over coffee in the courtyard each morning. Thank you for a lovely stay!

No recommendation for improvement.

from the staff, to the room, to the breakfast, to the service, everything was perfect from the Beginning to the end!! this hotel is soooo pretty, the colonial style is really beautifully made here, yet modern and comfortable!

nothing really to complain here. of you‘re staying with a friend, the privacy of the „bathroom“ is minimal. only a curtain separates the bathtub from the room and you can hear pretty much everything from the toilet… but as a couple we didn’t mind so much.

Absolutely amazing location, staff, and amenities. Breakfast included, stunning colonial style decor, and beautiful jacuzzi on the 3rd floor. I accidentally left an item upon check out, the staff was generous enough to notify me and ship my item back to me. They were also able to work with me on rearranging my duration. Great service and extremely kind. Highly recommend 10/10.

Initially finding the hotel was difficult as it’s hidden quite well within the other surrounding buildings.

The breakfast was amazing, the location was perfect (we walked everywhere), the staff was so beyond kind. They noticed it was my boyfriend's birthday and brought him a slice of cake and a candle and all sang to him. This beautiful hotel felt like home to us during out stay in Cartagena. The staff was willing to help every step of the way. Our room was so clean and the air conditioning worked so well. Please stay here! You will not regret it!