Great location, super friendly helpful staff. Rooms were great for what we wanted- sleeping and chilling out. Rooms were not too small and clean, well supplies. Staff stored our luggage after check out. Also 12 midday check out was great. Easy for tour guides to find.

TV in the room has weak signal, no Youtube so couldn’t use it. However, it’s not a big deal considering the price and only need a secure place to sleep.

The view from the rooftop terrace is magnificent!

There was a weird smell in the room. I think it was the scent of the cleaning agent they use.

First of all, all the employees were friendly and helpful. Cleanliness and facilities were above our expectations. We didn’t spend much time in a hotel, but for the weekend stay it ticked all the boxes.

You can hear your neighbours very clearly, eg. using a wc or simply talking, earplugs needed if you’re a light sleeper.

Everything! Staff was super friendly and very well-coordinated. Incredible service - the staff assisted us from landing to departure. Great selection of food at buffet.

Difficult to fault. You get what you pay for regarding the type of accommodation you choose. One suggestion would be to have maybe one or two extra public use internet terminals with printers so that departing guests can more easily make onward travel arrangements, particularly with current international border entry/controls requirements

The presentation of the room was very professional, spacious and excellent quality. The view was exceptional.The rooftop bar was very nice and spacious. The bathroom was very classy.

The hot water was very slow in coming through and then almost impossible to regulate. Not the hotels fault but there were very few eating out options available.

Hotel is clean and staff are exceptionally polite and nothing is a problem for to make you feel comfortable. Very nice hotel with spacious, modern, and clean rooms. Staff were friendly and helpful.

WiFi was surprisingly inconsistent for such a modern hotel, but passable.

The staff is kind and friendly. Room is nice and the view is quite good. Its location is great to explore the south of Phu Quoc. Will be back in the next time!

Room is not soundproof much that I could hear the people talking outside. The hotel should control it or set the private time at night so that the guests will not be bothered. Thank you!

Great central location. Eateries nearby. A taxi trip to Bai Sao Beach costs 100k VND, to Sun cable car Station 55-70k VND. The roof top bar/lounge is cool too. Sunset view.

Not a lot places to go within the walking distance. Seems like thay do not have an entrance for disables.

The room was nicely decorated. Great value. Each staff member I encountered was extremely friendly. The bed was comfortable. I would stay here again.

Wifi

Staff is extremely resourceful. Reception is one of the most welcoming and helpful experiences I have