This is the third time we've stayed in the hotel and, once again, it was great. Good top-floor room with balcony, comfortable beds, lovely pool area and plentiful breakfast. This year, housekeeping was way better than it has been in previous years and our room was serviced daily to an excellent standard by friendly staff.

As we tend to stay for over a week due to family living nearby, we would appreciate more hanging space for clothes! It would also be great to have a mirror and shelf in the bathroom. These are very minor issues, though. It would be more eco-friendly to have reusable cups, plates and cutlery if possible.

Everything was great. Shuttle service (3rd party) was great for going to Broadway. Room size was large and spacious.

The doors to the rooms are on hinges that makes the door close on its own BUT if you don’t hold on to the door it slams. So there was a lot of doors slamming early morning & late at night. The ceiling in the room with the shower was peeling but this is happening because there is no exhaust fan.

Great value in this market for quality of the room and the price paid. Spacious room, clean, quiet and well appointed room. GREAT HOT BREAKFAST WITH MANY CHOICES, Only minus is the watery FOLGERS COFFEE, did not match up with the quality of the food

Odd layout of the hotel, bit like a maze. The front desk attendant needs some serious training in how to be more pleasant and the face of your property. Bad demeanor

Great location, feels very safe which was important for us in traveling. Room was clean and had plenty of room for us. I’ve stayed here before and it’s my favorite place in Nashville to stay. Breakfast is amazing as well!

Nothing, everything met or exceeded my expectations

I love the location, hotel customer service, safety as well as appreciate the lower cost of a decent room.

There was excessive noise- loud and late at night(continued after midnight) next door to the left of my room location.

the rooms was very clean and the beds was very comfortable

We stayed a long time so the breakfast was the same each day I think they can improve with that but other than this I can’t complain

The hotel was very cozy and quaint. The rooms were nice and the beds were very comfortable. I thought the pool was great. Doesn't get very crowded. I also enjoyed the breakfast and cocktail hour

Checked in around 10 at night and the front desk women was so not friendly. She didn't welcome us or smile. Bare minimum! I thought maybe because it was late, but that was no excuse. The following days I was there the staff at the front desk continued to be the same way. When we checked out the lady didn't ask us how was our stay or say hello. It was just so weird. You really need to hire better people who like to deal with the public or train them to be nicer and do there job correctly!

bed was comfortable didn't do breakfast staff was very friendly especially SYLVIA - she was very nice and helpful

room location could have been better since we made our reservations so far in advance

Comfortable rooms, good breakfast, spacious rooms, nice pool.

When we arrived after traveling all day, we were not greeted kindly. I had to initiate the transaction. I said “Hi, checking in.” The woman behind the counter said ID. I gave her my ID & she said, Credit Card. Not very pleasant at all. When we got to the room (4 of us, wife and two kids), we realized the pull out couch had no pillows. Also the executive king suite had only two towels. We sent one of the boys down to retrieve towels and pillows. He returned with towels only and said they had no extra pillows. If a room sleeps 4 people and the pull out should be that extra bed, there should be pillows for it.

Our room was clean, although the little fridge could have used a thorough cleaning, comfortable beds, and balcony overlooking pool area was neat. Breakfast had a variety of hot cooked items and that was great!! and the staff were friendly

The hotel was pretty full doing our stay. We left for awhile and came back and there was no parking. We had to park across the street. More parking needed! The morning of checkout the cleaning staff started knocking on our door at 8am. One knock and enter the room. They knocked on our door literally four times before checkout which was at 11am. That was completely unacceptable it makes you feel like you have to rush to get out of the room.