We stayed for 2 nights with our two dogs ($25 extra/night) and found the staff very friendly. The fee for the pets were very affordable but they cannot be left unattended in the rooms other than for breakfast. Breakfast is served from 5am-10pm which includes coffee, juice, hard boiled eggs, pancakes, yogurt, cereal, some packaged baked goods as well as bagels and bread. It was a decent selection. There is also a coin laundry, vending machine and computer on site for use. Parking is ample and location was convenient. We found the rooms to be clean and the TV had a lot of channels.

The walls were not very soundproof. We were able to hear our neighbors in the middle of the night from 1-4 am, including any 'activities' that were performed.

The location of the hotel is very convenient being right off the Northway and on the main road - Route 3. The value for your money is excellent. The room was clean and had a nice shower.

There were not many outlets available in convenient places to plug things in. There wasn't a big selection at breakfast but there was certainly plenty so you didn't go away hungry. The bagels were a little dry (stale?).

I liked the location, room was very clean.. actually good coffee ☕️. Friendly staff.

Soundproofing wasn't the best. Being woken up at 6.30 on a Sunday morning because of neighboring rooms kinda sucked. This honestly wasn't the hotels fault but the inconsiderate neighboring rooms.. .. I would definitely stay here again though.. One other minor complaint was the lighting. The overhead lighting was really bright and with no end table lights, it was too bright and too dark if you turned them off. No middle ground.

The first night was pretty bad, my room smelled like a combination of potpourri and marijuana. Told staff & she told me she couldn't help (didn't even pretend to try on her computer), but that I could speak with management the next day. Fortunately the next day my room was changed and upgraded & that's why this review is rated as highly as it is.

The staff on the first night could have attempted to change my room immediately. I have allergies and living in a potpourri/marijuana jar wasn't comfortable in the slightest.

This is the second time we stayed at this hotel. It is very convenient, extremely clean and well-maintained, the staff is very friendly and the breakfast is great. The new pancake making machine was fun to watch. You put your plate under machine, press the button and watch the pancake batter drop down and move on a conveyor belt and exit onto your plate. Fun!

N/a

Welcoming staff, very clean hotel and room. Very comfortable beds and good bathroom equipment and amenities. Quiet environment away from main road.

Breakfast was adequate but we expected a little more. We could hear talking in the room next door but they went to bed soon afterwards and reasonable. So we slept well. Hence soundproofing could have been better.

The bed was extremely comfortable. The jet tub was nice and spacious. We will be back!

I just wish there was a restaurant/bar a bit closer to be able to walk to them.

The room and bathroom were very clean. Air conditioning was nice and cold. Bed was comfortable. Staff was cheerful. Breakfast had bagels, toast, fresh fruit, juices and coffee. We stayed here while visiting the SUNY Plattsburgh campus and it was only a short drive away. Lots of food options and shopping nearby.

The staff was really friendly and super accommodating!! Their breakfast was always fresh and offered a lot of variety and you can have coffee, hot chocolate and tea all day. It was also right by the ferry crossing in to Vermont and pretty centralized to grocery stores, pharmacies, a bangin BBQ spot and coffee places.

My only complaint and honestly it’s not even major was the dude working the front desk in the morning didn’t seem to know where anything was. Maybe he’s not a local? Who knows…luckily there’s Google but we also really like to ask locals about the area and he didn’t seem to know much about it.

The room was spacious and squeaky clean, staff was friendly and efficient, Lighting in the room was the best ever in any hotel room and the breakfast pancakes eggs yogurt were above average and suited me perfectly. Even the coffee was good and not bitter and I am very picky! Bed and pillows were clean and comfortable too.