8.4
(1437 reviews)Sheraton Universal
8.4
(1437 reviews)
Outdoor swimming pool
Free wifi
Hot tub/Jacuzzi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Welcome to the Sheraton Universal, a delightful 4-star hotel located in the heart of Los Angeles, California. With its convenient location just 8.9mi from the city center, this hotel offers the perfect base for exploring all that this vibrant city has to offer.
The Sheraton Universal features 1437 reviews, ensuring a fantastic stay for all guests. Starting from just $348, this hotel offers excellent value for money.
The hotel boasts a range of fantastic amenities, including a pet-friendly policy, an outdoor swimming pool, and a hot tub for some relaxation. The free Wi-Fi ensures that you can stay connected throughout your stay. Additionally, the hotel offers a fitness center, room service, and a restaurant, providing everything you need for a comfortable and enjoyable stay.
The Sheraton Universal is the ideal choice for travelers seeking a fantastic value hotel in a prime location. Book your stay today and experience the best of Los Angeles!
At the Sheraton Universal, we understand that pets are part of the family too. That's why we offer a pet-friendly policy, allowing you to bring your furry friends along on your adventure. Please note that charges may apply for bringing your pets with you.
Beat the Los Angeles heat by taking a dip in our outdoor swimming pool. With heated waters and a beautiful poolside setting, it's the perfect spot to relax and unwind. Our pool is available all year round, so whether you're visiting in the sunny summer months or enjoying a winter getaway, you can take advantage of this fantastic amenity. Just make sure to respect the adults-only policy for a tranquil and peaceful atmosphere.
When it comes to dining, we have two fantastic on-site restaurants for you to choose from. In the Mix offers a modern ambiance, while The California's serves up delicious American cuisine. With these dining options right at your doorstep, you won't have to venture far to satisfy your taste buds.
We accept a variety of payment methods, including American Express, Mastercard, JCB, Visa, Diners Club, Discover, and UnionPay. However, please note that cash is not accepted, so make sure to bring your cards along for a hassle-free check-out experience.
With a wide range of room types available, you're sure to find the perfect accommodation to suit your needs. From cozy guest rooms with king or queen beds to spacious suites with pool views and balconies, we have a variety of options to ensure a comfortable stay for all our guests.
Book your stay at the Sheraton Universal today and discover the best of Los Angeles in comfort and style!
Closest airports
Burbank Bob Hope Airport
4.3miLos Angeles International Airport
13.8miLong Beach Airport
25.1miJohn Wayne Airport-Orange County
42.7miOntario International Airport
43.8miMost popular amenities
Outdoor swimming pool
Free wifi
Hot tub/Jacuzzi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Wheelchair accessible
Terrace
Patio
Balcony
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Rooms
| Room type | Room info | Guests |
|---|---|---|
Club level, Guest room, King 1 King Size Bed Private Bathroom Coffee machine Flat-screen TV Refrigerator Indulge in the comforts of our spacious Club level guest room, featuring a plush King size bed, private bathroom, and a range of amenities including a coffee machine, flat-screen TV, and refrigerator. With room for 2 adults and 1 child, this elegantly appointed retreat is perfect for your upcoming stay. | + | |
Guest room, 2 Queen 2 Queen Size Beds Private Bathroom Coffee machine Flat-screen TV Refrigerator Indulge in comfort and relaxation with our double Guest room featuring two Queen size beds and an array of amenities including a private bathroom, coffee machine, flat-screen TV, refrigerator, and air conditioning. Perfectly suited for 2 adults and 1 child, this room offers a spacious and stylish retreat for your stay. | + | |
Planner King Suite 1 King Size Bed Private Bathroom Coffee machine Flat-screen TV Refrigerator Welcome to our Planner King Suite, a spacious and luxurious room filled with modern amenities. Stretching over 463 sqft, this non-smoking suite features a comfortable king size bed, a private bathroom, and a separate sitting area. Stay entertained with the flat-screen TV, and start your day right with the coffee machine at your disposal. Enjoy the convenience of an executive lounge access, and rest assured with the safe in the room. With all these amenities and more, your stay with us will be nothing short of exceptional. | + | |
Traditional Double Room with Two Double Beds 2 Double Beds Private Bathroom Coffee machine Flat-screen TV Refrigerator Enjoy your stay in our spacious Traditional Double Room, featuring two comfortable double beds. With its modern amenities such as a private bathroom, coffee machine, and flat-screen TV, along with the convenience of a refrigerator and air conditioning, you'll have everything you need for a comfortable and enjoyable stay. Plus, our room is smoke-free, ensuring a clean and fresh environment. | + | |
Junior King Suite 1 King Size Bed Private Bathroom Coffee machine Flat-screen TV Refrigerator Indulge in luxury in our spacious Junior King Suite, boasting a generous 527 sqft of space. With a king-size bed, private bathroom, and a range of amenities like a coffee machine, flat-screen TV, and refrigerator, this suite is perfect for a comfortable stay for 2 adults and 1 child. Smoking is not allowed, ensuring a refreshing atmosphere for all guests. | + | |
Guest room, 2 Queen, Pool view, Pool access, Balcony 2 Queen Size Beds Private Bathroom Balcony Terrace Coffee machine Relax in style in our spacious, modern guest room with a stunning pool view and access, featuring two comfortable queen-size beds, a private balcony, and all the amenities you need for a perfect stay, including a flat-screen TV, coffee machine, and free toiletries. (249 characters) | + | |
Suite with Two Double Beds 2 Double Beds Private Bathroom Coffee machine Flat-screen TV Refrigerator Experience comfort and style in our spacious Suite with Two Double Beds, boasting 603 sqft of modern living space. Relax with premium amenities including a private bathroom, coffee machine, and flat-screen TV. Perfect for a family getaway or couples retreat. | + | |
Guest room, 1 King, Corner room 1 King Size Bed Private Bathroom Coffee machine Flat-screen TV Refrigerator Stay in our spacious and comfortable double guest room, featuring a king-size bed, private bathroom, and modern amenities like a coffee machine, flat-screen TV, and refrigerator. With its corner location, you can enjoy scenic views and a peaceful atmosphere during your stay. Perfect for a couple or small family, this room accommodates 2 adults and 1 child. Non-smoking and conveniently accessible by elevator, it's the ideal choice for a relaxing getaway. | + |
Club level, Guest room, King
1 King Size Bed
Indulge in the comforts of our spacious Club level guest room, featuring a plush King size bed, private bathroom, and a range of amenities including a coffee machine, flat-screen TV, and refrigerator. With room for 2 adults and 1 child, this elegantly appointed retreat is perfect for your upcoming stay.
+
Guest room, 2 Queen
2 Queen Size Beds
Indulge in comfort and relaxation with our double Guest room featuring two Queen size beds and an array of amenities including a private bathroom, coffee machine, flat-screen TV, refrigerator, and air conditioning. Perfectly suited for 2 adults and 1 child, this room offers a spacious and stylish retreat for your stay.
+
Planner King Suite
1 King Size Bed
Welcome to our Planner King Suite, a spacious and luxurious room filled with modern amenities. Stretching over 463 sqft, this non-smoking suite features a comfortable king size bed, a private bathroom, and a separate sitting area. Stay entertained with the flat-screen TV, and start your day right with the coffee machine at your disposal. Enjoy the convenience of an executive lounge access, and rest assured with the safe in the room. With all these amenities and more, your stay with us will be nothing short of exceptional.
+
Traditional Double Room with Two Double Beds
2 Double Beds
Enjoy your stay in our spacious Traditional Double Room, featuring two comfortable double beds. With its modern amenities such as a private bathroom, coffee machine, and flat-screen TV, along with the convenience of a refrigerator and air conditioning, you'll have everything you need for a comfortable and enjoyable stay. Plus, our room is smoke-free, ensuring a clean and fresh environment.
+
Junior King Suite
1 King Size Bed
Indulge in luxury in our spacious Junior King Suite, boasting a generous 527 sqft of space. With a king-size bed, private bathroom, and a range of amenities like a coffee machine, flat-screen TV, and refrigerator, this suite is perfect for a comfortable stay for 2 adults and 1 child. Smoking is not allowed, ensuring a refreshing atmosphere for all guests.
+
Guest room, 2 Queen, Pool view, Pool access, Balcony
2 Queen Size Beds
Relax in style in our spacious, modern guest room with a stunning pool view and access, featuring two comfortable queen-size beds, a private balcony, and all the amenities you need for a perfect stay, including a flat-screen TV, coffee machine, and free toiletries. (249 characters)
+
Suite with Two Double Beds
2 Double Beds
Experience comfort and style in our spacious Suite with Two Double Beds, boasting 603 sqft of modern living space. Relax with premium amenities including a private bathroom, coffee machine, and flat-screen TV. Perfect for a family getaway or couples retreat.
+
Guest room, 1 King, Corner room
1 King Size Bed
Stay in our spacious and comfortable double guest room, featuring a king-size bed, private bathroom, and modern amenities like a coffee machine, flat-screen TV, and refrigerator. With its corner location, you can enjoy scenic views and a peaceful atmosphere during your stay. Perfect for a couple or small family, this room accommodates 2 adults and 1 child. Non-smoking and conveniently accessible by elevator, it's the ideal choice for a relaxing getaway.
+
Guest reviews
8.4
(1437 reviews)Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Wifi quality
Breakfast
Featured reviews:
Elisandra
9.1
9.1
The location, staff , food were amazing. We had dinner at the hotel almost every night, because after spent the day in the Universal Studio snd sightseeing, we had no energy to go out in the evening. The food was delicious and the staff at the restaurant is really friendly. The location is very close to the Universal Studios and the rooms are clean with very comfortable beds. The location is also very safe especially if you are travelling with kids.
I booked a room with breakfast included. However, it does not include the whole breakfast menu. If you want other options like pancakes for example, you would need to upgrade it. It should have been explained before the booking. Additionally, when you check in, they charge a deposit, which they never remember to mention it. Not a big deal, but I’d like to know what I’m charged for before allowing it.
Tamas
8.2
8.2
The bed was very comfortable, and the AC was less noisy on a low level than in the other hotels we stayed. There is a vending machine on every floor which is a good idea. (Prices are also reasonalbe) We didn't use it, but there is a free shuttle to the park.
All together our stay was very comfortable! - If you get your room from the highway side, it's loud. (wasn't a problem for us) - You can wait quite a lot in the restaurant waiting for the food you ordered. ..so order simply burger. - The hotel tried to charge me randomly. - The eight persons hot tub would be nice if it wouldn't be always full, or it would be inside in case of cold weather. - The convenient store inside the hotel is super overpriced, just like the buffet breakfast.
Manuel
8.2
8.2
Price. Too many taxes and assessments. Totally unnecessary. Just corporate greed and liberal tax assessment.
Randy
9.1
9.1
Decor is awesome. Hot tub and fitness center are great. Staff and housekeeping are really great.
The automation in the facility needs an upgrade. The worst is the infuriating parking gate. Never worked. Not once the entire time and I stayed for a week. The automatic doors are squeaky and the timing on them is awkward.
Sandy
10
10
Everything, it was wonderful! Easy access to Universal. Food and service was great. Room was clean and spacious, bed was super comfy. Looking forward to a return visit!!
Janet
9.1
9.1
It was close to Universal Studios.
The dining establishments and menus were limited. Only one restaurant during the day. They did serve breakfast and the buffet was okay. For the rest of the meals there was only one place to eat and that was in the bar. There was plenty of tables but the lunch menu was the same as dinner menu. Very limited in food selections. The chairs in the bar were in sad shape. The faux leather had worn through on the arms of the chairs and the tables had dents and scratches on them.
Tompkins
8.2
8.2
it’s was perfect amount of space for my family.
our second rooms bathroom was horrible. it needs upgrades similar to the main room.
Sheavonta
10
10
I was happily surprised by the hotel itself. Honestly, Sheraton is never my first choice for a hotel. I booked it because our trip was last minute, and they had a great deal going on and were much cheaper than the Hilton next door. The hotel was much more updated and clean than I thought it would be. The lobby is really nice, and the rooms are very clean and modern. The Wifi was great, and they allow you to sign in on your streaming accounts on the TV. All of the staff were lovely. They truly believe in hospitality. From the start, I was greeted by literally everyone... housekeepers, valet drivers, front desk, info desk lady, cooks, pool guy, etc. The hospitality aspect was great. You feel welcome, and everyone is willing to help out or stop and chat. We were taking a trip for my daughter's birthday. During breakfast, the staff brought her a little brownie and sang happy birthday! I have no clue how they found out, but it made her feel so special. We ate at both restaurants and also got room service a couple of times. The food was great. Don't waste your time on the à la carte items, just get the buffet for breakfast (all the à la carte items are already included, and you get more bang for your buck). The shuttle to Universal Studios is so convenient. It's right out front and comes every 10-15 minutes. There's also an app so you can track the bus locations. The line was never long either. There was a lady at the info desk who answered all of our questions about the park before we left and gave us some really good tips. I'll definitely be staying here again!
N/A
Aura
8.2
8.2
Staff is amazing, so kind and helpful. Good city view, clean and comfortable bed and the room has a nice size Free Shuttle to Universal studios, available every 10 min or so.
Location - only close to universal studios - no restaurants around, where you can walk to. So, you'll spend a lot of money with Uber or taxis. Pillows are too soft Not enough lights in the room Doesn't include breakfast A bit pricey for what they offer. They even charge for Netflix or YouTube access, more than the actual subscription
Grace
8.2
8.2
Room was very nice and the bed was really comfortable. Housekeeping staff were very friendly and helpful and any request was not a problem for them. The hotel’s location is great and having a metro station nearby made it easy to get around.
Lobby bar closed too early, in my opinion, on the weekends. We had a drink by the pool area on Saturday evening after dinner. As soon as we ordered we were told they were closing and advised to go up to the lobby bar. After we’d ordered a drink at the lobby bar, the same thing happened and we were told they were closing. For a big chain like the Sheraton I was surprised they were closing so early on a Saturday night when there were clearly many patrons who would have stayed longer if they could have. Also they didn’t have any peanuts or bar snacks.
Did you like the reviews about Sheraton Universal ?
Hotel surroundings Sheraton Universal
Attraction
Hollywood Bowl
1.8miThe Greek Theatre
3.8miGreystone Mansion and Park
3.9miPacific Design Center (PDC)
4.1miHancock Park
4.3miParamount Pictures Studio
4.3miTelevision City
4.4miBeverly Center
4.5miRobertson Boulevard
4.5miAutry Museum of the American West
4.5miDodger Stadium
8.1miLos Angeles Broadway Theater District
8.8miJapanese American National Museum
9.2miMarvin Braude Bike Trail
11.9miVenice Canals (Venice Canal Historic District)
12.4miAttraction
Hollywood Bowl
1.8miThe Greek Theatre
3.8miGreystone Mansion and Park
3.9miPacific Design Center (PDC)
4.1miHancock Park
4.3miParamount Pictures Studio
4.3miTelevision City
4.4miBeverly Center
4.5miRobertson Boulevard
4.5miAutry Museum of the American West
4.5miDodger Stadium
8.1miLos Angeles Broadway Theater District
8.8miJapanese American National Museum
9.2miMarvin Braude Bike Trail
11.9miVenice Canals (Venice Canal Historic District)
12.4miAirport
Burbank Bob Hope Airport
4.3miLos Angeles International Airport
13.8miLong Beach Airport
25.1miJohn Wayne Airport-Orange County
42.7miOntario International Airport
43.8miRestaurants
In the Mix
Ambiances
ModernThe California's
Cuisines
AmericanPools
Location
OutdoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonAmenities of Sheraton Universal
Outdoor swimming pool
Free wifi
Hot tub/Jacuzzi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Wheelchair accessible
Terrace
Patio
Balcony
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Amenities of Sheraton Universal
Accessibility
Auditory guidance
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Activities
Bicycle rental
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Restaurant
Snack bar
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
General
Air conditioning
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Hot tub/Jacuzzi
Outdoor swimming pool
Transportation
Car rental
View
Pool view
House rules - Sheraton Universal
Sheraton Universal takes special requests - add in the next step!Check-in
From 16:00
Until 23:30
Check-out
From 06:00
Until 11:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Discover,
Mastercard,
American Express,
Diners Club,
JCB,
Visa,
UnionPay
This property does not accept cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Parking
Children and beds
Cards accepted at this property
Fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool #1: Closed from Mon, Nov 07, 2022 until Sat, Jan 14, 2023
Frequently Asked Questions - Sheraton Universal
Sheraton Universal takes special requests - add in the next step!Is it possible to stay with my pet at Sheraton Universal?
Yes, you can stay with your pet at Sheraton Universal. Charges may apply for bringing your pet along.
What's the check-in and check-out schedule at Sheraton Universal?
Just so you're aware, Sheraton Universal's check-in availability ranges from 4:00 PM to 11:30 PM, and guests are requested to check out by 11:00 AM.
Does Sheraton Universal provide free parking options?
You are in luck! The Sheraton Universal hotel offers private on-site parking for guests. You can park your vehicle without having to worry about finding parking elsewhere. Plus, you don't need to make a reservation in advance. However, please note that there is a parking fee of $45 per day.
What's the nightly rate at Sheraton Universal?
Rates at Sheraton Universal commence from $348. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Sheraton Universal?
The types of rooms available at Sheraton Universal include Club level King, Guest rooms with 2 Queens, Planner King Suite, Suite with Two Double Beds, Traditional Double Room with Two Double Beds, Junior King Suite, and Guest rooms with 2 Queens, Pool view, Pool access, and Balcony. All rooms have a size of 323 sqft except for the Suite with Two Double Beds (603 sqft) and the Junior King Suite (527 sqft). Smoking is not allowed in any of the rooms. The rooms accommodate 2 adults and 1 child, and the bed sizes vary between King, Queen, and Double beds.
What is there to do in Sheraton Universal?
Guests at the Sheraton Universal can enjoy a variety of leisure amenities during their stay. They can relax by the outdoor swimming pool and unwind in the hot tub or jacuzzi. Beach umbrellas and chairs are also available for guests to use.
In terms of dining options, the hotel features two restaurants. In the Mix offers a modern ambiance, while The California's serves American cuisine.
For those looking to stay active, there is a fitness center available, as well as a sun deck where guests can soak up the sun. The hotel also has a business center for any work-related needs.
Additionally, guests have the option to rent bicycles to explore the surrounding area.
Overall, there are plenty of ways for guests to spend their time at the Sheraton Universal, whether it's relaxing by the pool, enjoying a meal at one of the restaurants, or staying active with the available amenities.
Does Sheraton Universal feature a pool area?
The Sheraton Universal hotel has one pool available. The pool is located outdoors and is heated. It is available to all seasons but only open to adults.
Does Sheraton Universal have on-site restaurants?
Yes, the Sheraton Universal has two restaurants on site. In the Mix offers a modern ambiance, while The California's serves American cuisine.
What methods of payment does Sheraton Universal accept?
Sheraton Universal accepts American Express, Mastercard, JCB, Visa, Diners Club, Discover, and UnionPay as methods of payment. However, cash payments are not accepted.
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