Aloft Cupertino

1 King Size Bed

1 King Size Bed

1 King Size Bed

x4

1 King Size Bed

9.1

I was there on Christmas Eve, so they were down some staff, at least compared to other Aloft stays I've had in other locations. However, the staff were friendly and outgoing, which made staying in a hotel on Christmas Eve pleasant. The space was very clean and the location was good. I would stay here again!

Because it was Christmas Eve, some of the services were a bit limited. For example, the website said the bar was open until 10:00, but when I went at 9:30 it appeared closed. That seems pretty petty, but I think if there would have at least been a sign saying the bar closed early for Christmas Eve, try one of these other fine local bars.......would have made that experience more positive. Again, this was Christmas Eve and probably not typical.

10

Breakfast was fine. A hot sausage egg muffin or a BLT. Both were good and cooked to order. Cleanliness of room was awesome. Price was excellent compared to double cost hotels. Furniture was great with a very large desk and large bed with room to roam. Laundry facilities were maintained with messes cleaned up at the end of the day. Service was excellent esp in replacing noisy refrigerator, giving us extra chair, supplies for our stay. Location was excellent close to shopping and restaurants.

9.1

Good location, underground parking garage, allows pets, streamlined check-in, friendly staff although short-handed, very clean rooms.

In comparison with other hotels in the area it was overpriced by about $40 per night, they charge a flat extra fee of $10 for breakfast while it’s included with other comparable hotels in the area, and the restaurant on the premises could stand a renovation of its services. You would not even have know it was open or even located on the property unless you had heard about it from other guests.

9.1

Excellent, modern location with nice restaurants and services within walking distance. Staff was very friendly and respectful. Appreciated the electric vehicle charging stations and free underground parking. Pet fee was also relatively low.

The shade in the room was broken and would not go back up. There was also a wooden panel by the bed that would come off the hinges.

10

Immediately when we went to check in the staff was very friendly and welcoming. The lobby was very clean and updated. The room was amazing, very clean and spacious. Great value for what we paid. I would definitely stay here again.

I don’t think there could be any improvements. Our stay was amazing. The only downside was the parking. By the end of the night the garage was full and we had to park on the street. The garage was very small and limited spots. There also was no breakfast which was a little disappointing.

10

The customer service was awesome!! Very friendly and helpful people that work there!! The room was very nice and very spacious! Very quite too, couldn’t hear anyone walk by or coming in and out of their rooms. Very nice hotel, I would definitely recommend this hotel to everyone!

10

It was perfect. Clean, good room service, good service at the front desk, spacious showers, nice couches in the room, decent pool table near the lobby. I'll be back for sure.

9.1

I loved how they accommodated my pet with a treat & doggy poop bags. I liked that there were hand sanitizing stations at the elevators & social distancing signs posted- I felt very safe.

I wished there were able to accommodate at the minimum a continental breakfast but I understand the covid protocols. If there were a microwave in my room, I would have been more comfortable instead of having heat my leftovers on the main floor. This is the main reason I gave 9/10.

10

Odd but I really enjoyed the smell of the soap. I absolutely love how quiet the hotel was the whole night.

The pool was a little bit smaller than I expected.

8.2

Location is great. Room size great for two adults. Reservations on line worked well.

Desk lamp did not work. No soap in the shower.

Pets

Pets are allowed. Charges may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Age restrictions

Age restriction may apply

Parking

Free private parking is available on site (reservation is needed).

Children and beds

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property