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+1 (888) 385-846594 reviews
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$150B.P. 90, Goma, Nord Kivu, R.D Congo. , Goma, DR Congo
Reservations:
+1 (888) 385-846594 reviews
1/56

Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Welcome to Goma Serena Hotel, a luxurious 5-star establishment located just 1.9 km from the heart of Goma, DR Congo. With a stunning lake view, this pet-friendly hotel offers a range of exceptional amenities, including an outdoor swimming pool, kids' pool, and a fitness center. The hotel provides free Wi-Fi, free private parking, and complimentary breakfast for guests. Relax and unwind in the hot tub or sauna, and enjoy delicious meals at the on-site restaurant. The hotel also offers a shuttle service and airport shuttle for an extra charge.
The Goma Serena Hotel boasts 94 reviews and prices start from $150. Whether you're traveling for business or leisure, this hotel offers non-smoking rooms with air conditioning, a 24-hour front desk, room service, and a terrace. The serene garden and beach chairs/loungers provide the perfect spots to enjoy the natural surroundings. The hotel also features live music and performances, making for a delightful stay in Goma.
Experience unparalleled luxury and hospitality at Goma Serena Hotel, where every detail has been carefully considered to ensure a memorable and comfortable stay. Whether you're taking in the lake view from your balcony or enjoying the myriad of amenities, this hotel promises a truly enchanting getaway in DR Congo.
After enjoying the hotel amenities, guests can indulge in a delightful dining experience at the two on-site restaurants. The Rumoka Restaurant offers a modern and romantic ambiance, making it a perfect setting for a special evening. For a more casual dining experience, guests can head to the Kahuzi-Biega Bar & Terrace, which caters to families and offers a modern atmosphere. Both dining options provide a variety of culinary delights that will satisfy any craving, ensuring that guests have a memorable gastronomic experience during their stay.
For the convenience of guests, Goma Serena Hotel accepts a variety of payment methods, including cash, Mastercard, Visa, American Express, Maestro, and UnionPay. This flexible approach to payments ensures that guests can settle their bills with ease, providing peace of mind and convenience throughout their stay.
Goma Serena Hotel offers a range of elegantly furnished rooms for single occupancy, each designed to provide the utmost comfort and relaxation. Whether guests choose the Deluxe Twin Room or the Executive Suite, they can expect generous amenities such as free Wi-Fi, air conditioning, and a tranquil outdoor terrace to unwind on. With comfortable beds and modern furnishings, guests can rest assured of a luxurious and refreshing retreat in the heart of Goma.
Closest airports
Goma International Airport
1.5miBukavu Kavumu Airport
53.2miRestaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Kitchenette
Elevator
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub

Show 6 photos
Superior Room, King Bed
1 King Size Bed
485 sqft
Lake view
Private Bathroom
Balcony
Bathtub
More details

Show 3 photos
Executive Suite
1 King Size Bed
1 Sofa Bed
More details

Deluxe Room, King Bed
1 King Size Bed
More details

Deluxe Room, 2 Twin Beds
2 Twin Beds
1 Sofa Bed
More details

Show 4 photos
Junior Suite
More details

Show 3 photos
Deluxe Room
More details
8.4
94 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Airports
Goma International Airport
1.5miBukavu Kavumu Airport
53.2miAirports
Goma International Airport
1.5miBukavu Kavumu Airport
53.2miAttractions
Volcanoes National Park
23.3miRumoka Restaurant
Ambiances
Kahuzi-Biega Bar & Terrace
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Kitchenette
Elevator
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Live music/Performance
Tour or class about local culture
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Outdoor play equipment for kids
Food & Drink
Bar
Minibar
Restaurant
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Kitchenette
Microwave
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Services
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Kids' pool
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Steam room
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Lake view
Pool view
View
From 12:30
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
5+ years
13+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Visa,
Maestro,
Cash only,
UnionPay
This property accepts cash.
At what times are check-in and check-out at Goma Serena Hotel?
Your reservation at Goma Serena Hotel includes a check-in time of 12:30 PM and a check-out time of 11:00 AM.
Is free parking available at Goma Serena Hotel?
Yes, there is parking available at the Goma Serena Hotel. It is free, private, and located on-site. There is also no requirement for a parking reservation.
How much does a stay at Goma Serena Hotel cost?
Goma Serena Hotel has a starting price of $150 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What are the room types available at Goma Serena Hotel?
The hotel offers Deluxe Twin Rooms, Junior Suites, Executive Suites, Superior Double Rooms, and Deluxe King Rooms. The occupancy ranges from single to double, and the rooms can accommodate either 2 adults or 2 adults and 1 child. Smoking is not allowed in any of the rooms. The bed sizes vary, with options such as twin beds in some rooms and king size beds in others, and the room sizes range from 377 sqft to 753 sqft.
Which amenities can guests enjoy at Goma Serena Hotel?
At Goma Serena Hotel, guests can enjoy their time making use of the leisure amenities. They can spend time relaxing and unwinding by taking a dip in the outdoor swimming pool, while kids can have fun in the dedicated kids' pool. For those looking for dining options, there's the Rumoka Restaurant for a family-friendly or romantic ambiance and the Kahuzi-Biega Bar & Terrace which is also family-friendly and modern, giving guests a choice of delightful dining experiences. There are also additional amenities to make the stay more luxurious, like the hot tub/jacuzzi, sauna, and spa. In the evening, visitors can be entertained by live music or performance at the hotel. All these facilities provide ample opportunities for guests to fully enjoy their time during their stay at the hotel.
Is there a swimming pool at Goma Serena Hotel?
The Goma Serena Hotel offers an outdoor pool available all year round. It is specifically for kids and includes a shallow end, providing a view as well.
Are there restaurants located within Goma Serena Hotel?
Yes, the hotel has two on-site restaurants. The Rumoka Restaurant offers a family-friendly, modern, and romantic ambiance, while the Kahuzi-Biega Bar & Terrace provides a family-friendly and modern atmosphere.
Can I use my credit card at Goma Serena Hotel?
Yes, you can use your credit card at Goma Serena Hotel. The hotel accepts Mastercard, Visa, American Express, Maestro, and UnionPay. Additionally, cash is also accepted as a payment method.

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