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7.7

186 reviews

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive

Carretera Cancun-Chetumal Km 72, Riviera Maya, 77710, QR, Mexico

Reservations:

+1 (888) 385-8465

Choose dates to view prices

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive is a 5-star resort in Puerto Aventuras, Quintana Roo, Mexico. Nestled at Carretera Cancun-Chetumal Km 72 and just 0.8mi from the city center, this beachfront property promises a prime Riviera Maya stay. The resort offers breakfast.

A fun lineup awaits: a water park (free), a Kids' club (free), snorkeling, and an on-site restaurant. Enjoy a private beach area (free) and an outdoor swimming pool (free), plus a Kids' pool, free private parking, and Wifi (free). Other conveniences include room service, a fitness center (free), 24-hour front desk, non-smoking rooms, balcony, garden view, and elevator access.

With 186 reviews, this resort invites traveler feedback, and the price starts from $406.

Kick off mornings with breakfast included, then savor a global tasting tour right on the property. The on-site dining lineup features Restaurante #1 (International), Frida (Mexican, family-friendly and traditional), ZEN (Japanese, Sushi, Thai with a family-friendly vibe), Ipanema (Brazilian), and Caffeto (American). Each spot brings its own flair, making mealtimes as adventurous as the days ahead.

For families and solo travelers alike, there’s plenty to do: a water park and Kids’ club are free, snorkeling adventures await, and a private beach area sets the scene for sun-soaked moments. An outdoor swimming pool, a dedicated Kids’ pool, and complimentary private parking and Wifi keep days easy and enjoyable. A fitness center is available for a workout, with a 24-hour front desk ready to assist, plus non-smoking rooms, balconies with garden views, and elevator access adding convenient touches.

On the practical side, pets are welcome on request (charges may apply), and payment is accepted by cash, Visa, Mastercard, and American Express.

Closest airports

Cozumel International Airport

18.3mi

Cancún International Airport

42.7mi

Most popular amenities

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Spa tub

Beach

Hot tub

Air conditioning

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Bathtub

Free toiletries

Balcony

Rooms

Deluxe Platinum Sky Terrace King in Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Show 6 photos

Deluxe Room, King Bed, Terrace, View

1 King Size Bed

970 sqft

Hot tub

Bathtub

Air conditioning

+

More details

This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Show 6 photos

Deluxe Room, 2 Double Beds

2 Double Beds

Private Bathroom

Free wifi

Flat-screen TV

Air conditioning

x250

+

x120

More details

This double room's standout feature is the hot tub. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.

Show 4 photos

Deluxe Room, 2 Bedrooms, King or 2 Double Beds, Terrace, View

2 Double Beds

1 King Size Bed

1925 sqft

Terrace

x4

+

x3

More details

Deluxe Grand Sky Terrace (Two Bedroom) Hacienda is 1927 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

Show 4 photos

Deluxe Room, King Bed, Terrace

1 King Size Bed

Private Bathroom

Terrace

Free wifi

Minibar

x250

+

x120

More details

This double room offers a hot tub. The spacious double room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this double room also provides a coffee machine and a flat-screen TV. The unit offers 1 bed.

Show 2 photos

Deluxe Room, 1 Bedroom, King Bed, Terrace, View

1 King Size Bed

965 sqft

Balcony

Terrace

Wifi

Room service

+

More details

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower

  • Balcony with hammock

  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub

  • LCD TV with satellite

  • Purified water

  • Rock Spa® bath amenities

  • Bathrobes & slippers

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Iron/ironing board

  • 24-hour room service

  • Private BBQ service available on sky terrace at an extra cost.

  • Turndown service

Partial Ocean View. 964 sq. ft. including terrace.

King Room, Garden View

1 King Size Bed

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Room, King or 2 Double Beds, Partial Ocean View

1 King Size Bed

2 Double Beds

Free wifi

Flat-screen TV

Tea/Coffee maker

x4

+

More details

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

  • Rock Royalty Personal Assistant (7am – 11pm)

  • Ironing Service (2 items per person/per stay)

  • Upgraded full-size Rock Spa® bath products

  • Express luggage delivery

  • Complimentary Shoe Shine

  • Nightly Petit Fours

  • Aromatherapy and Pillow Menu

  • Spa Tub Preparation (with 24-hours notice)

  • Personal Assistance with reservations (on and off property)

  • Priority Reservations to picks® and mix® program

  • Complimentary 25-minute couple’s massage at the Rock Spa®

  • VIP Check-in and check-out

  • Late checkout available (until 3pm – available upon request)

  • Complimentary beach bag (1 per room/per stay)

  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

  • Priority booking for bali beds ($)

  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

  • Priority booking for bali beds ($)

  • Hydro spa tub

  • Private bath with shower

  • Balcony with hammock in most rooms

  • LCD TV with satellite

  • Purified water

  • Plush Bathrobes & slippers

  • Sleeping mask

  • Loofah Sponge

  • Digital safe (laptop size)

  • Individually controlled A/C

  • Espresso machine

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Hair blow dryer

  • Iron/ironing board

  • Free wireless internet

  • 24-hour room service – select a la carte menu

  • Turndown service

Show 5 photos

Deluxe Room, King Bed

1 King Size Bed

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x250

+

x120

More details

The hot tub is a top feature of this double room. The unit has 1 bed.

Show 5 photos

Room

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

x10

+

x6

More details

The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a wardrobe, a safe deposit box, a sofa, as well as a TV. The unit has 3 beds.

Show 5 photos

Deluxe Room

Private Bathroom

Free wifi

Minibar

Flat-screen TV

x250

+

x120

More details

This double room features a hot tub. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Show 6 photos

Deluxe Room, Double Bed

1 Double Bed

Free wifi

Flat-screen TV

Tea/Coffee maker

x250

+

x120

More details

Show 5 photos

King Room, Partial Ocean View

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Refrigerator

x10

+

x6

More details

Guest reviews

7.7

186 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Points of Interest Around Hard Rock Hotel Riviera Maya - All Inclusive

Attractions

Kantun Chi Ecopark

2.6mi

Xotik-Ha EcoPark

2.8mi

Fundadores Park (El Zócalo)

12.5mi

3D Museum of Wonders

13.3mi

The Mayan Cacao Company

14.9mi

Playa Palancar

15.7mi

Discover Mexico Park Cozumel

15.8mi

Cenote Dos Ojos

16.9mi

Cenotes Sac Actun

18.1mi

Casa Cenote

20.1mi

El Mirador Lookout

23mi

Tankah Park

23.7mi

San Gervasio Mayan Ruins

23.9mi

Selvatica

27mi

Punta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)

28.7mi

Restaurants

Restaurante #1

Cuisines

  • International

Frida

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Traditional

ZEN

Cuisines

  • Japanese
  • Sushi
  • Thai

Ambiances

  • Family Friendly

Ipanema

Cuisines

  • Brazilian

Ambiances

  • Family Friendly

Caffeto

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • With view

Availability

  • All season

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Hard Rock Hotel Riviera Maya - All Inclusive

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Spa tub

Beach

Hot tub

Air conditioning

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Bathtub

Free toiletries

Balcony

Stay rules - Hard Rock Hotel Riviera Maya - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

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