Czarny Potok

The staff was awesome, they’re very friendly and helpful. The place was clean and had a beautiful view. The bed was really comfortable and the breakfast was amazing.

The spa is open only from 4 til 10pm

This hotel is great value for money with a swimming pool, jacuzzi, steam and saunas downstairs. I had a room with a large balcony and a view of the mountain. It was really clean and comfortable. Breakfast was good and they were able to offer me plant based milk and spread and gluten free bread. Hotel is only a short walk from.the centre of zakopane too. A great little find.

The room would benefit from a kettle and cups, cutlery.

We loved the heated floor in the bathroom, so comfy in the cold winter. Great large room, with a sofa, chair and a balcony … all what one needs. Great location, just few minutes walking distance to the Main Street. Breakfast was rich and plenty of options in a very nice restaurant setting. The main highlight was the reception staff - both ladies were extremely nice, helpful , they even ordered a pizza at late night for us from outside. You both make us feel very comfortable and welcomed - thank you for that ❣️We will surely come back again.

There is nothing we didn’t like

Very good hotel in a convenient, central location only a few minutes walk from the main street. Good breakfast buffet in pleasant surroundings. Good spa facilities with a small pool, sauna and jacuzzi. I was pleased to be given an upgrade from a single room to a double with a nice, spacious balcony.

The changing facilities in the spa could be improved. The bedroom would benefit from some redecoration.

Large room with nice balcony Great breakfast Friendly staff who spoke English Perfect location to discover the city

The pool and jacuzzi temperature was quite cold, a few degrees more would be much appreciated.

Walking distance to Krupowki. Comfortable rooms, nice breakfast. Swimming pool, jacuzzi and sauna are included and available in the basement.

When you drive to the hotel you are distracted by the hotel sign and parking near the building. This is the wrong entrance. You need to park across the street. That was not obvious when we arrived.

Excellent location and good value for the money. We took our little dog with us.

The dining room is small, does not fit all guests. We had to wait for the table. Overall all staff is friendly except one receptionist which we had on arrival.

The facilities were good especially pool & sauna Location was great

Breakfast very less options Pool is open for a very less hour Receptionist were not able to communicate in English also less knowledge about the tour or the place

Nice and modern environment.

The Internet was very bad, we could not even make use of our 4G connection other than that hotel was very good.

Great breakfast, great location, parking was right next to the hotel. dont understand why other guests wrote it is somewhere else. not true. but yes u had to pay 20zloty per day. wellness was ok. also check out until 12, much appreciated.

the hotel is bit oldish, bed was very soft but we slept very well. Finnish sauna was not hot enough.