Mercure Opole

Undoubtedly, the hotel's location is a true gem, nestled right in the city center and conveniently situated near key transportation hubs, including the train station, bus stops, and taxi stands. The staff left a lasting impression with their exceptional professionalism and willingness to assist, making me feel genuinely welcomed throughout my stay. Additionally, the bathroom was impressively well-equipped, offering modern amenities.

The room's soundproofing was disappointingly inadequate, allowing noises from neighboring rooms and the corridor to be clearly hearable. Even with windows tightly shut, street noise managed to seep into the room, affecting my overall sleep quality. The overly loud air conditioning system further compounded the noise issue. Regrettably, the absence of both ironing equipment and a safe in the room felt like a missed opportunity for added convenience and security. Additionally, the excessivecost of the on-site parking facility left me taken aback and seemed out of line with the overall value offered by the hotel.

Charming personnel, smiling and welcoming guests with great hospitality. A marvellous location, just a stone's throw from the main rail station. A short walking distance from the Old Town. An easy access to the nearby supermarkets. Spacious and very comfortable room. Everything was set up perfectly and smelled of some recent renovation works. High quality furnishings. Clean linen and towels. Very quiet room, and very bright already since an early morning.

A fridge was not present in the room, despite the description at Booking.com website saying otherwise. Terrible WiFi connection requiring guests to reconnect again after every couple of seconds. It was an absolute disaster. Fortunately I did not need Internet access that much during my trip.

Breakfast was excellent quality and quantity, served from buffet tables in lovely airy peaceful restaurant with carpets, with comfortable chairs at good-sized tables. Waitress was friendly, unobtrusive and very efficient. No TV or loud music. No hassle at all. Reception staff spoke good English and were very helpful. The large reception area had plenty of comfortable chairs and tables.

Our bedroom was quiet when the windows were closed, but very noisy from road traffic when the windows were left open. Air conditioning was provided.

Beds and pillows were very comfortable. Black out curtains were really good. Spacious room. Staff was brilliant, I had an issue with the room and they sorted it immediately. Great location, across the road from the train station, 5min walk to restaurants and near a big shopping mall (Solarium).

The location is excellent, the hotel could not possibly be in a more convenient location for travelers arriving by train. The amenities in the room exceeded our expectations. There was a nice tea and coffee set up, sewing kit, and a kit for caring for clothes.

Location was excellent, easy walking distance to main train station and bus station, as well as downtown.

Room was rather small...

Middle of the city centre Extra comfortable bed Clean room, kind service Strong wifi Tasty breakfast in fancy dining room

No Parking lot inside the building Not enough parking places in front of hotel But it's easy to find another parking lot surrounding the hotel (near the river) - for free during the weekend and evening/night time. So thats okay. Its minor thing.

The room was spacey and clean, all amenities in perfect condition. Nice and quiet. Also great location.

There wasn't really anything I wouldn't like, maybe the parking space.

Lovely clean room and bathroom. Nice decor. Having a fridge was a bonus. Great staff.

Quite noisy due to location. Take earplugs if you're a light sleeper.

Very good place in the city center. Very nice and helpful staff.

Somehow in my room, I heard quite a lot from some other room, probably through ventilation. It was probably someone on a business trip too, making many phone calls but luckily not at night.