Hotel Porto Novo

The location is excellent Very clean

Housekeeping personnel is noisy and loud when cleaning hallways No hooks in bathroom for hanging towels or clothes

Breakfast was advertised as included/free on Booking ad but there is no free breakfast.

Free breakfast as advertised.

Room Size for the cost.

nothing.

Room

Restaurant service

Excellent

The lady who was attending the restaurant mean person not friendly at all

The room was very very spacious, it was almost big enough for a small party! Even though I'm not the party type at this stage of life. It was decent and had a boutique vibe to it. I enjoyed the space, it made me feel very abundant.

THE ELEVATOR! THE ELEVATOR OF TERROR! THE ELEVATOR OF DOOM! I travel with my 1 year old baby boy and significant other and just because I hung around the entry point of the elevator for 1 fraction of a second, I got smashed, almost impaled by the elevator doors that just SLAM SHUT! I am so glad I was wearing a heavy backpack, but those elevator doors did do some damage, they are fast, so I think you can seriously get injured or worse if you get caught up in those elevator doors. The staff tells you a tip on how to keep them open but only after you get smashed like a potato and possibly severely injured. If my face would have gotten caught up in that, I don't think I'd be alive to write this review. God forbit my 1 year old baby boy who sometimes walks slow gets caught up in those doors. This is a HUGE risk. I'm not even joking, this could really injure or hurt someone. Leaving our room and re-entering was dreadful just because of the elevator...we would have to run as quick as possible in to avoid getting hurt.... there was a point where I felt I needed to launch and throw my child out before he got squished to death. This seriously needs to get checked.

I was not allowed to park in their garage till after 8 pm

Value.

Restaurant closed Sunday. No proper blanket on the bed.

Price $$ was to much compared to better hotels with better locations but my reservation was ready And cancel with booking could be complicated sometimes

Toilet was broken

Nothing

Arrived Saturday afternoon; no-one behind the pleasant reception desk but instead a cantankerous, unhelpful women behind a small window with prison-like bars around the corner out of sight. LaqShe gave us no information about WiFi code or hidden restaurant merely a key to a windowless room. Managed with difficulty to change to a sparsely furnished room with window but no obvious electrical sockets. Eventually found two behind wall suspended t.v. screen from which our devices could only dangle. Bathroom had no door between it and bedroom... so noises, smells and damp wafted in.