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+1 (888) 385-846553 reviews
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$406Carretera Cancun-Chetumal Km 72, Riviera Maya, 77710, QR, Mexico
Reservations:
+1 (888) 385-846553 reviews
1/150

Water park
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is a 5-star resort in Puerto Aventuras, Quintana Roo, Mexico. Nestled at Carretera Cancun-Chetumal Km 72 and just 0.9mi from the city center, this beachfront property promises a prime Riviera Maya stay. The resort offers breakfast.
A fun lineup awaits: a water park (free), a Kids' club (free), snorkeling, and an on-site restaurant. Enjoy a private beach area (free) and an outdoor swimming pool (free), plus a Kids' pool, free private parking, and Wifi (free). Other conveniences include room service, a fitness center (free), 24-hour front desk, non-smoking rooms, balcony, garden view, and elevator access.
With 53 reviews, this resort invites traveler feedback, and the price starts from $406.
Kick off mornings with breakfast included, then savor a global tasting tour right on the property. The on-site dining lineup features Restaurante #1 (International), Frida (Mexican, family-friendly and traditional), ZEN (Japanese, Sushi, Thai with a family-friendly vibe), Ipanema (Brazilian), and Caffeto (American). Each spot brings its own flair, making mealtimes as adventurous as the days ahead.
For families and solo travelers alike, there’s plenty to do: a water park and Kids’ club are free, snorkeling adventures await, and a private beach area sets the scene for sun-soaked moments. An outdoor swimming pool, a dedicated Kids’ pool, and complimentary private parking and Wifi keep days easy and enjoyable. A fitness center is available for a workout, with a 24-hour front desk ready to assist, plus non-smoking rooms, balconies with garden views, and elevator access adding convenient touches.
On the practical side, pets are welcome on request (charges may apply), and payment is accepted by cash, Visa, Mastercard, and American Express.
Closest airports
Cozumel International Airport
18.3miCancún International Airport
42.7miWater park
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Beach
Golf course
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Ocean view
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Bathtub

Show 6 photos
Deluxe Room, King Bed, Terrace, View
1 King Size Bed
970 sqft
Hot tub
Bathtub
Air conditioning
+
More details
This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Show 6 photos
Deluxe Room, King Bed
1 King Size Bed
485 sqft
Hot tub
Bathtub
Air conditioning
+
More details
This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Show 5 photos
Superior Suite, 2 Bedrooms, Terrace
1 King Size Bed
2 Double Beds
5165 sqft
Spa tub
Free wifi
Minibar
Flat-screen TV
+
More details
This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults. The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested. Extras include a flat-screen satellite TV, DVD player and Xbox 360.
Show 4 photos
Deluxe Room, 2 Bedrooms, King or 2 Double Beds, Terrace, View
2 Double Beds
1 King Size Bed
1925 sqft
Terrace
x4
+
x3
More details
Deluxe Grand Sky Terrace (Two Bedroom) Hacienda is 1927 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Show 4 photos
Deluxe Room, Terrace
1 King Size Bed
1 Double Bed
970 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.
Show 4 photos
Suite, 2 Bedrooms, Beachfront
2 Double Beds
1 King Size Bed
5165 sqft
x8
+
x5
More details
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Asistant Heaven is 5167 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Show 4 photos
Deluxe Room, Partial Ocean View
1 Double Bed
485 sqft
Spa tub
+
More details
In addition to a partial ocean view, this room features a: - Balcony with hammock - Purified water - Rock Spa® bath amenities
Show 2 photos
Room, 2 Double Beds, Partial Ocean View
2 Double Beds
475 sqft
Balcony
Wheelchair accessible
x4
+
x3
More details
Rock Royalty Partial Ocean View Double Hacienda is 474 square feet and includes 2 double beds 131-150 width plus balcony and is Wheelchair-accessible.
Show 2 photos
Deluxe Room, 1 Bedroom, King Bed, Terrace, View
1 King Size Bed
965 sqft
Balcony
Terrace
Wifi
Room service
+
More details
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
Partial Ocean View. 964 sq. ft. including terrace.
Suite
2 King Size Beds
Kitchen
Free wifi
Flat-screen TV
Refrigerator
x6
More details
Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.
Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection. Step inside and step up to over 9,000 square feet of awesomeness, inspired by the iconic Bret Michaels:
Room, King or 2 Double Beds, Partial Ocean View
1 King Size Bed
2 Double Beds
Free wifi
Flat-screen TV
Tea/Coffee maker
x4
+
More details
You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
Show 6 photos
Superior Suite
2585 sqft
Spa tub
Kitchenette
Balcony
Free wifi
+
More details
This double room features a balcony and a bathrobe. Only adults. Reservations with children on this room will not be guaranteed.
8.2
53 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Kantun Chi Ecopark
2.6miXotik-Ha EcoPark
2.8miFundadores Park (El Zócalo)
12.5mi3D Museum of Wonders
13.3miThe Mayan Cacao Company
14.9miPlaya Palancar
15.7miDiscover Mexico Park Cozumel
15.8miCenote Dos Ojos
16.9miCenotes Sac Actun
18.1miCasa Cenote
20.1miEl Mirador Lookout
23miTankah Park
23.7miSan Gervasio Mayan Ruins
23.9miSelvatica
27miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28.7miAttractions
Kantun Chi Ecopark
2.6miXotik-Ha EcoPark
2.8miFundadores Park (El Zócalo)
12.5mi3D Museum of Wonders
13.3miThe Mayan Cacao Company
14.9miPlaya Palancar
15.7miDiscover Mexico Park Cozumel
15.8miCenote Dos Ojos
16.9miCenotes Sac Actun
18.1miCasa Cenote
20.1miEl Mirador Lookout
23miTankah Park
23.7miSan Gervasio Mayan Ruins
23.9miSelvatica
27miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28.7miAirports
Cozumel International Airport
18.3miCancún International Airport
42.7miIPANEMA
Cuisines
Ambiances
ZEN
Cuisines
Ambiances
FRIDA
Cuisines
Ambiances
CIAO
Cuisines
Ambiances
TORO
Cuisines
Ambiances
LE PETIT COCHON
Cuisines
Ambiances
THE MARKET
Cuisines
Ambiances
IN-ROOM DINING
Cuisines
Ambiances
PIZZETO
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Water park
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Beach
Golf course
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Ocean view
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Bathtub
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Beach
Bicycle rental
Bingo
Bowling
Game room
Golf course
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Pool table
Snorkeling
Tennis court
Tennis equipment
Themed dinners
Water park
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Tour desk
General
Adults only
Air conditioning
Chapel/Shrine
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Private entrance
Room service
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Video games
Outdoors
Balcony
Beachfront
Garden
Outdoor dining area
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Fitness classes
Hot tub
Massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Ocean view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.

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