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+1 (888) 385-8465812 reviews
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$262Carretera Cancun-Chetumal Km 340, Cancun, 77500, QR, Mexico
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+1 (888) 385-8465812 reviews
1/4

Water park
Restaurant
Business center
Private beach area
Outdoor swimming pool
Kids' club
Beachfront
Kids' pool
Moon Palace Cancun - All Inclusive is a 5-star resort in Cancún, Quintana Roo, Mexico. Located at Carretera Cancun-Chetumal Km 340, this beachfront property sits about 12.9mi from the city center. It has 812 reviews, and price starts from $262.
Family-friendly highlights include a water park, a Kids' club (free), a private beach area (free), an outdoor swimming pool (free), a kids' pool, a restaurant, a beach, and a kid-friendly buffet.
Practical amenities include a business center (free), private parking (free), wifi (free), room service, a fitness center (free), and water sports facilities on site (free). A sauna (free) and live music/performances (free) add to the atmosphere. For extra options, spa (extra charges), spa tub, airport shuttle (extra charges), shuttle service (extra charges), snorkeling (extra charges), and a golf course (extra charges) are available.
Seven outdoor pools line the splash-friendly grounds, including six adults-only options and one kids-only splash zone, perfect for hopping from lazy lounge to lively play. A water park and a free Kids’ club add a family-friendly rhythm, complemented by a private beach area for easy shoreline days. Water sports facilities on site are free, while snorkeling is available for an extra charge. In the evenings, a free sauna helps unwind, with live music and performances adding a cheerful, vacation-ready vibe.
Dining choices are plentiful, with on-site spots serving Italian, Mexican, Indian, Brazilian, Japanese, and international flavors. Highlights include Gondola for Italian and International fare, Momo for sushi and Asian dishes, Bugambilias for Mexican, and Palapa Pier 8 for seafood and more. Other options span Palapa Asadero, Carvao, Trattoria, Riviera Maya, Agra, and a 24-hour Bistro, ensuring something tasty for every craving without leaving the resort grounds.
Practical details round out the stay: cash is accepted, along with Mastercard, American Express, and Visa. For extra conveniences, spa facilities and spa tub are available for additional charges, as are airport shuttle and shuttle service, snorkeling, and a golf course. The setting remains beachfront, with easy access to sun, sea, and a string of on-site amenities designed for a lively, carefree getaway.
Closest airports
Cancún International Airport
4.6miCozumel International Airport
33.3miWater park
Restaurant
Business center
Private beach area
Outdoor swimming pool
Kids' club
Beachfront
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Steam room
Sauna
Hot tub
Air conditioning
Tennis court
Bar
Tour desk
Sun deck
Kid-friendly buffet
Terrace
Mini golf
24-hour front desk
Soundproof rooms
Non-smoking rooms
Beach chairs/Loungers
Beach umbrellas
Garden
Elevator
Playground
Kids' meals
Picnic area
Show 3 photos
Executive Suite, 1 Bedroom, King Bed, Ocean View
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
One king-sized bed and living room with sofa bed. This sea-view suite has direct access to the terrace. The room comes complete with a beach bag, appetizers, 24-hour room service, welcome bottle of wine and aromatherapy menu. There is a hot tub, Chi bathroom amenities and bathrobes in the bathroom. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol.

Show 9 photos
Executive Suite, Beachfront
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x250
+
x120
More details
This suite features a hot tub. This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Show 6 photos
Presidential Suite, 2 Bedrooms
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This suite has a bathrobe, air conditioning, cable TV. • Jungle view • Private bath with shower only • Both rooms have a double whirlpool tub • Private terrace with two lounge chairs, table and chairs • Living room area • Dining and bar area • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon • Liquor dispenser stocked with premium upgraded brands: Bacardi White Rum, Jose Cuervo Especial Tequila, J&B Whiskey and Absolut Vodka** • Mini-bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) • Coffee maker • Smart TV with personalized streaming via Google Chromecast® • Pillow menu • Aromatherapy menu • Golf cart included for personal use • CHI® bath amenities • Bathroom scales • CHI ® hairdryer and straightener • Iron and ironing board • 24-hour room service and turndown service • Digital safe (laptop size) • Wireless Internet • Direct-dial telephone • Alarm clock/radio • Individually controlled A/C Smoke free room
Show 5 photos
Suite, Swim-Out, Garden View
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x250
+
x120
More details
There is direct access from the terrace to the pool. The room includes an aromatherapy menu, pillow menu and 24-hour room service. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. The bathroom includes a hot tub, Chi bathroom amenities and bathrobes and slippers. Direct access from room terrace to private pool.
Show 4 photos
Presidential Suite, 2 Bedrooms, Ocean View
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x6
+
x5
More details
One bedroom with king-sized bed and one bedroom with two double beds. The sea-view suite has a private terrace, living room, dining area and double Jacuzzi. It includes a fully stocked mini-bar, welcome bottle of wine, premium liquor and 24-hour room service. The bathroom features Chi bathroom amenities, bathrobes and slippers. The room includes an aromatherapy menu, pillow menu.
Show 3 photos
Honeymoon Suite
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This room includes upgraded L’Occitane bath amenities, 24-hour room service and turn down service. It also features a double whirlpool tub. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. In addition, it includes exclusive beach bag (one per room/per stay) Espresso/American coffee maker.
Show 3 photos
Suite
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This room includes a mini-bar, wine and a liquor dispenser containing premium-brand alcohol, 24-hour room service and welcome bottle of wine and access to a golf cart. There are Chi bathroom amenities, double whirlpool tub, bathrobes and slippers.
Show 2 photos
Deluxe Room, Garden View
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This spacious room includes a double spa bath, a balcony with garden views and flat-screen satellite TV. There is a mini-bar, 24-hour room service, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included in the bathroom.
Show 2 photos
Deluxe Room, Ocean View
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This room features views of the Caribbean Sea from the private balcony, 24-hour room service and a double whirlpool tub. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included.
Superior Suite, For Families, Garden View
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x250
+
x120
More details
There are two connecting Superior Deluxe Rooms. One with one king-sized bed and connecting room with two double beds. This room includes a beach bucket kit, an Xbox 360 with selection of games on request, 24-hour room service and liquor dispenser, mini bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily). Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid-friendly snacks. The bathroom is stocked with Chi and Loreal Kids bathroom amenities, bathrobes and slippers for adults and kids.
Show 2 photos
Honeymoon Suite, King Bed
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
x250
+
x120
More details
Suite, Golf View
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
This suite's standout feature is the hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
8.3
812 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Attractions
Xoximilco Cancun
2.1miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
8.9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.3miCancun Scenic Tower (Torre Escénica)
11miCenote Nohoch Nah Chich
11miJolly Roger Pirate Ship
11.1miPalapas Park (Parque Las Palapas)
12.2miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.3miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAttractions
Xoximilco Cancun
2.1miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
8.9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.3miCancun Scenic Tower (Torre Escénica)
11miCenote Nohoch Nah Chich
11miJolly Roger Pirate Ship
11.1miPalapas Park (Parque Las Palapas)
12.2miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.3miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAirports
Cancún International Airport
4.6miCozumel International Airport
33.3miLocation
Age restrictions
Location
Age restrictions
Water park
Restaurant
Business center
Private beach area
Outdoor swimming pool
Kids' club
Beachfront
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Steam room
Sauna
Hot tub
Air conditioning
Tennis court
Bar
Tour desk
Sun deck
Kid-friendly buffet
Terrace
Mini golf
24-hour front desk
Soundproof rooms
Non-smoking rooms
Beach chairs/Loungers
Beach umbrellas
Garden
Elevator
Playground
Kids' meals
Picnic area
Activities
Fishing
Game room
Mini golf
Ping-pong
Pool table
Tennis court
Water park
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Non-smoking rooms
Room service
Soundproof rooms
Internet
Free wifi
Outdoors
Beachfront
Garden
Outdoor furniture
Picnic area
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Safety & security
Safe
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness center
Hot tub
Kids' pool
Outdoor swimming pool
Public Bath
Sauna
Spa
Steam room
Swimming Pool
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
Free internet, connection type: wifi, coverage: public areas.
Minimum check-in age is 18. Minimum guest age is 0.
Parking is available, private, nearby, reservation: not needed.
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
Crib and extra bed policies
Cash
American Express,
Visa,
Mastercard
This property accepts cash.
What's the check-in and check-out schedule at Moon Palace Cancun - All Inclusive?
The check-in time at Moon Palace Cancun - All Inclusive is 03:00 PM and check-out is at 12:00 PM.
Can guests park for free at Moon Palace Cancun - All Inclusive?
Yes, there is parking available at the hotel, and it's free. The parking is private, located at a nearby location, and no reservation is required.
How much does a stay at Moon Palace Cancun - All Inclusive cost?
Starting prices for Moon Palace Cancun - All Inclusive are around $262. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Moon Palace Cancun - All Inclusive?
The hotel offers a variety of room types including Family Standard, Deluxe Grand, Junior Superior Suite, and 2 Bedroom Suite. Room sizes range from 484 sqft to 2282 sqft. Some rooms are designed for families, accommodating up to 6 adults and 5 children, while others are more suited for couples with a mix of bed sizes. Smoking is not allowed in any of the rooms.
What is there to do in Moon Palace Cancun - All Inclusive?
Guests at Moon Palace Cancun - All Inclusive can make the most of their time by enjoying a variety of leisure amenities. They can indulge in a diverse culinary experience at the numerous on-site restaurants offering international cuisines like Italian, sushi, Mexican, Brazilian, and more. The hotel features multiple outdoor swimming pools catering to both adults and kids, allowing guests to relax and enjoy the sunshine. Additionally, there are facilities for water sports, a kids' club, mini-golf, and a 24-hour fitness center for those wanting to stay active. The hotel's beachfront location and private beach area provide opportunities for beach activities. For relaxation, guests can also avail the hotel's steam room, spa, sauna, and hot tub. Furthermore, the live music and performances provide entertainment in the evenings, offering a complete package of leisure activities for the guests.
Can guests use a pool at Moon Palace Cancun - All Inclusive?
The Moon Palace Cancun - All Inclusive offers several pools, including one for kids and six for adults. All pools are outdoor and available throughout the year. Some pools have age restrictions, with one specifically for kids and the rest for adults only.
Does Moon Palace Cancun - All Inclusive have on-site restaurants?
Yes, the hotel offers a variety of on-site restaurants including Gondola offering Italian and International cuisines, Momo serving sushi and Asian dishes, and Bugambilias featuring Mexican and International cuisine. Additionally, there are several other dining options such as Palapa Pier 8 for seafood, Palapa Asadero for international grill/BBQ, and El Manglar offering international cuisine.
Can I use my credit card at Moon Palace Cancun - All Inclusive?
Yes, you can use your credit card at Moon Palace Cancun - All Inclusive. They accept Visa, Mastercard, and American Express. Additionally, you can also pay with cash.

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