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+1-833-728-2041725 reviews
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$489Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, 77500, QR, Mexico
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+1-833-728-2041725 reviews
1/111
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$489Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Beachfront
Private beach area
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to the JW Marriott Cancun Resort & Spa, a luxurious 5-star resort located in the beautiful city of Cancún, Mexico. With its stunning beachfront location and world-class amenities, this resort offers the perfect escape for travelers seeking a blend of relaxation and adventure.
Situated on Boulevard Kukulkan in the Hotel Zone, this resort is just 7.7mi away from the city center, providing easy access to Cancún's vibrant nightlife, shopping, and dining. The resort boasts 725 reviews, testament to its exceptional service and facilities.
At JW Marriott Cancun Resort & Spa, guests can indulge in a wide range of amenities, including a full-service spa, indoor and outdoor swimming pools, and a private beach area. The resort also offers a variety of activities such as water sports, tennis, and a kids' club. With spacious and comfortable non-smoking rooms, delicious dining options, and breathtaking ocean views, this resort ensures an unforgettable stay for every guest.
Don't miss out on the opportunity to experience the ultimate vacation at the JW Marriott Cancun Resort & Spa. Prices start from just $489, offering excellent value for a luxurious and unforgettable getaway.
When it comes to relaxation and fun, the JW Marriott Cancun Resort & Spa has you covered with its incredible pool offerings. You can take a refreshing dip in any of the three pools available. The first pool is located indoors and is open all year round, ensuring you can enjoy a swim no matter the weather. The second pool is outdoors and is exclusively for adults, creating a serene and peaceful atmosphere for you to unwind. For families with children, the third pool is the perfect choice, as it is suited specifically for kids. So, whether you prefer a quiet swim or a lively splash with your little ones, the JW Marriott Cancun Resort & Spa has the ideal pool for you.
At the resort, you will find an array of dining options that will delight your taste buds. Start your culinary journey at Gustino Italian Grill, where you can savor authentic Italian dishes prepared with the finest ingredients. If you're craving American cuisine, BeachWalk and 750 Pizzeria offer a variety of classic dishes that are sure to satisfy your appetite. For a taste of Thailand, head to Sasi Thai, where you can indulge in flavorful and aromatic Thai cuisine. And if you want to experience the flavors of Mexico, La 16 Speakeasy is the place to be. Finally, Bravío serves up delicious Spanish cuisine that will transport you straight to the streets of Spain. With such a diverse range of dining options, you'll never run out of culinary adventures at the JW Marriott Cancun Resort & Spa.
When it comes to payment, the resort accepts cash as well as major credit cards, including American Express, Visa, Mastercard, Diners Club, and JCB. So you can easily settle your bill using the payment method that is most convenient for you. With all this in mind, why wait? Book your stay at the JW Marriott Cancun Resort & Spa today and get ready to indulge in a luxurious and unforgettable experience that will leave you wanting to come back for more.
Closest airports
Cancún International Airport
7.7miCozumel International Airport
40.9miSpa/Wellness packages
Pet Friendly
Beachfront
Private beach area
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Beach
Hot tub
Air conditioning
Beach umbrellas
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
View
Soundproof
Terrace
Upper floors accessible by elevator
Balcony
Hypoallergenic
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Club One-Bedroom Suite
1 King Size Bed
1 Sofa Bed
925 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x4
+
x3
Stay in our luxurious Club One-Bedroom Suite, a spacious 926 sqft retreat that can accommodate 4 adults and 3 children. Indulge in top-notch amenities like a private bathroom, balcony, and plush King size bed. Feel at home with the convenience of a flat-screen TV, minibar, and tea/coffee maker. Enjoy ultimate comfort with air conditioning and hypoallergenic bedding.
Premium Double Room with Ocean View
2 Double Beds
465 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
Indulge in our spacious and luxurious Premium Double Room with Ocean View, boasting a generous 463 sqft of elegant comfort. Wake up to breathtaking sea vistas, relax in the soaking bathtub, and enjoy modern amenities like a minibar, flat-screen TV, and air conditioning. Perfect for a family getaway or a couple's retreat.
Premium Room with Ocean View
1 King Size Bed
1 Sofa Bed
465 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x3
+
Experience the ultimate comfort and luxury in our spacious Premium Room with Ocean View, boasting a stunning panoramic vista, a private balcony, and a relaxing bathtub to unwind in after a long day, all while enjoying the convenience of modern amenities. Accommodating up to 3 adults and 2 children, this room is perfect for a memorable stay.
Concierge level, Guest room, 2 Double
2 Double Beds
450 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
Welcome to our spacious Concierge level room, perfect for a family getaway! With 452 sqft of comfortable space, two double beds, and a private bathroom complete with a bathtub, this room can accommodate up to 4 adults and 3 children. Enjoy your stay with amenities such as a flat-screen TV, air conditioning, and complimentary toiletries.
Club 91 Level, Guest room, 1 King Bed
1 King Size Bed
1 Sofa Bed
450 sqft
Private Bathroom
Balcony
Bathtub
View
x3
+
Stay in our spacious and luxurious Club 91 Level guest room, featuring a king-size bed, a private bathroom with a bathtub, a balcony with a beautiful view, and exclusive access to the executive lounge. Enjoy top-notch amenities including a minibar, flat-screen TV, and air conditioning, ensuring a comfortable and memorable stay.
Room with Ocean View
1 King Size Bed
1 Sofa Bed
465 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x3
+
Immerse yourself in panoramic ocean views from this spacious double room, featuring a private bathroom, balcony, and luxurious amenities such as a bathtub and minibar. Ideal for a family getaway, this room accommodates 3 adults and 2 children, ensuring a comfortable and enjoyable stay.
JW Luxury Junior Suite
1 King Size Bed
1 Sofa Bed
785 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x4
+
x3
Experience the ultimate luxury in our JW Luxury Junior Suite, a spacious 786 sqft suite with a private balcony and terrace offering breathtaking views. Unwind in the comfort of a king size bed and enjoy the convenience of a fully-equipped bathroom, minibar, flat-screen TV, and more. Accommodating up to 4 adults and 3 children, this suite is perfect for families or groups seeking a memorable stay.
One-Bedroom King Suite with Ocean View
1 King Size Bed
1 Sofa Bed
925 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x4
+
x3
Indulge in luxury with our One-Bedroom King Suite with Ocean View, boasting a spacious 926 sqft of elegantly designed space. Relax on your private balcony or terrace while enjoying the breathtaking ocean vistas. Unwind in the comfort of your suite, featuring a king size bed, bathtub, and a range of deluxe amenities. Perfect for families, the suite can accommodate 4 adults and 3 children, ensuring everyone has a memorable stay.
Double Room with Ocean View
2 Double Beds
465 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
Experience a spacious Double Room with breathtaking Ocean View. This room, measuring 463 sqft, accommodates 4 adults and 3 children and offers luxurious amenities such as a private bathroom, balcony, bathtub, minibar, flat-screen TV, and more.
Caribbean One bedroom Suite with Ocean view
1 King Size Bed
1 Sofa Bed
925 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
Indulge in the ultimate Caribbean experience in our spacious 926 sqft suite with a breathtaking ocean view. This suite can accommodate up to 4 adults and 3 children, offering a king-size bed, a sofa bed, a private bathroom with a bathtub, and a balcony where you can relax and enjoy the stunning surroundings. With amenities such as a minibar, flat-screen TV, air conditioning, and a terrace, you'll have everything you need for a perfect getaway.
8.9
725 reviewsFrom
$489Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Cathy
8.2
8.2
This resort was gorgeous. The room was beautiful and the bed was pretty comfortable. The service from all of the staff was top notch. someone was always there to help out.
The food at all of the restaurants was not the best. The only decent food was by the pool, but it still gave us all an upset stomach. The drinks were all watered down. The sangria that I ordered tasted like fruit punch. I don’t even think there was any wine in it.
🇧🇷
Paula
10
10
Everything was amazing. The staff was so polite and helpful, the hotel, pool and rooms are beautiful and clean. It was one of the best hotel experiences I've ever had. I would definitely stay there again. Very relaxing.
The food could've been better, other than that everything was great. Also the hotel beach was covered in seaweed but all beaches on that area were like that. If you want a clean beach consider staying north, close to the party area (coco bongo, señor frogs), the beaches there were blue and pristine.
🇺🇸
Maria
8.2
8.2
It is a beautiful hotel and very clean. Staff around the pool were very attentive to us, nice and helpful.
One of the things that I did not like was that when we checked in the lady at the front desk did not explain anything to us. She did not inform us of anything. It was until we were checking out that we learned that we had a room credit. Also, while waiting outside our room for housekeeping to be done with our room we heard them complaining and talking bad. They should not be commenting on anything when guests are around.
🇳🇱
Rob-jan
8.2
8.2
The option to choose between beach and swimming pool (very nice pool) is great, but for both you need to be very early to reserve your sun bed. As we didn't on the first day (and we're not like that kind of tourist), we were out of luck. Day 2 we did do an effort to claim some sun beds at the swimming pool early, only to find out that others had already been earlier. I prefer hotels that maintain the policy that you cannot claim a sun bed for longer than 30 min without using it. The absence of this policy degrades the experience for those who are not the "claim quickly, me me me" types.
We had pre-paid a price that included breakfast for all 4 of us, but hotel didn't honor this, claiming our price only included breakfast for 2 adults and 2 children max 12 years old. That was not what was on our written confirmation from Booking.com, but instead of honoring our reservation and solving it between hotel and Booking.com, we simply had to pay extra. Prices on Booking.com don't come out of thin air I would imagine, and are provided by the hotel, so any discrepancies should not be put on the plate of the guest, I think. But there was no reasoning possible with the reception manager despite the undeniable written confirmation of this condition - quite disappointing.
🇺🇸
Peter
8.2
8.2
We stayed on the top floor (at an additional cost). Breakfast and dinner buffet were included. They were good, but not anything exceptional.
Nice stay, but not the greatest value.
🇿🇦
Gp
8.2
8.2
We loved this hotel. The staff were all great, so friendly and accommodating. Everthing about our stay was great. Restaurant's are good.
Shirts We had a few issues with the dry cleaning. It took more than a week to get two shirts cleaned. Not sure why? Also often glasses where not replaced or coffee was not replaced. But otherwise we really enjoyed our stay.
🇺🇸
Samuel
8.2
8.2
Spa and room
That waiter took my cash n still charged my meal to my hotel room. And they wouldn't investigate.
🇺🇸
Cheree
10
10
My trip to the JW Marriot Cancun was life changing. I had a really difficult year but decided to take the trip for my 50th birthday. I’m so glad I did. I was treated very well, from the moment I got in the JW shuttle to the time I checked out. The staff was very attentive. Upon check in as I was telling Jerry-who happens to be amazing- what I went through to get there and that it was my 50th birthday, decided to blow me away and upgrade my room. I thought I booked the best room in the house... (for my budget) well it turns out it got better. I truly had the best room in the house, literally! (The Presidential Suite) This trip restored my faith and reset my clock reminding me that good things still do happen to good people. One of my friends had a room on another floor and her room was really nice as well... trust me I would’ve been ranting and raving the same way had I not been upgraded. The rooms and hotel really are very well maintained and the level of care and attention to detail from the staff made it a really magical experience. I made new friends / connections that will last a lifetime. Everything from the spa and indoor pool area, room service, restaurants, the beach, the infinity pool and outdoor pool area, as well as the live music in the lobby area nightly made for an amazing stay! We felt safe, and well taken care of... we all left feeling refreshed and blessed! Thank you JW Cancun for restoring my faith and resetting my clock!! I highly recommend...
There was some minor construction going on, but it didn’t bother me... it just went to show that they took pride in the place, and are dedicated to keeping it up. The hours of work were respectful and the work areas were well contained.
🇬🇧
Roxana
9.1
9.1
The hotel has a nice location with access to the beach and a nice view onto the ocean. It is certainly large but it didn’t feel crowded given that there were lots of recreational areas (very large pool) including ones reserved for adults only. We enjoyed dining in at their restaurants, the food was very good both at breakfast and in the evening at Sedona. the rooms were kept impeccably clean and generally the staff was great
The tennis courts are perhaps fun for kids to play on, they are fluffy and can’t be used for actual play
🇺🇸
Walter
9.1
9.1
All
Fox News playing on a large screen in Covid testing area. The same news program was seen playing in a lounge area at the sister Marriott hotel next door. Maybe mgmt isn’t inclined toward CNN. OK. But then choose a news source such a BBC with a more international scope.
Attractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.6miMandala Cancun Nightclub
3.5miJolly Roger Pirate Ship
4miCancun Scenic Tower (Torre Escénica)
4miVentura Park
5.3miCenote Nohoch Nah Chich
5.8miPalapas Park (Parque Las Palapas)
6.4miXoximilco Cancun
8.6miIsla Mujeres
8.8miKin Ha Water Park (Balneario Kin Ha)
9miPlaya Norte (North Beach)
11.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.1miSelvatica
24.6miContoy Island (Isla Contoy)
28.5miAttractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.6miMandala Cancun Nightclub
3.5miJolly Roger Pirate Ship
4miCancun Scenic Tower (Torre Escénica)
4miVentura Park
5.3miCenote Nohoch Nah Chich
5.8miPalapas Park (Parque Las Palapas)
6.4miXoximilco Cancun
8.6miIsla Mujeres
8.8miKin Ha Water Park (Balneario Kin Ha)
9miPlaya Norte (North Beach)
11.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.1miSelvatica
24.6miContoy Island (Isla Contoy)
28.5miAirports
Cancún International Airport
7.7miCozumel International Airport
40.9miGustino Italian Grill
Cuisines
ItalianBeachWalk
Cuisines
American750 Pizzeria
Cuisines
AmericanSasi Thai
Cuisines
ThaiLa 16 Speakeasy
Cuisines
MexicanBravío
Cuisines
SpanishLocation
IndoorAge restrictions
All agesAvailability
All seasonLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorAge restrictions
Kids onlyAvailability
All seasonSpa/Wellness packages
Pet Friendly
Beachfront
Private beach area
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Beach
Hot tub
Air conditioning
Beach umbrellas
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
View
Soundproof
Terrace
Upper floors accessible by elevator
Balcony
Hypoallergenic
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bicycle rental
Diving
Game room
Snorkeling
Tennis court
Water sports facilities on site
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Kids' club
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Chapel/Shrine
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Hair/Beauty salon
Hypoallergenic
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Dryer
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Pay-per-view channels
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
Safe
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach umbrellas
Fitness
Fitness center
Fitness classes
Foot bath
Hot tub
Indoor swimming pool
Kids' pool
Massage
Massage chair
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Ocean view
View
From
$489Check-in
From 15:00
Until 23:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
American Express,
JCB,
Diners Club,
Mastercard,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at JW Marriott Cancun Resort & Spa?
At JW Marriott Cancun Resort & Spa, guests are welcome to check in any time between 03:00 PM and 11:00 PM, but should be aware that check-out is by 12:00 PM.
Does JW Marriott Cancun Resort & Spa provide free parking options?
Yes, there is ample parking available at the JW Marriott Cancun Resort & Spa. Furthermore, guests will be pleased to know that the parking is not only free but also spacious and exclusive to hotel guests. The convenient on-site parking allows guests to easily access their vehicles without the need for a reservation.
What are the rates at JW Marriott Cancun Resort & Spa?
The entry-level price at JW Marriott Cancun Resort & Spa is $489. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
Which room categories can I book at JW Marriott Cancun Resort & Spa?
The hotel offers a variety of rooms including suites and double rooms. The rooms range in size from 452 sqft to 926 sqft and can accommodate between 3 to 4 adults and 2 to 3 children. None of the rooms allow smoking and they have different bed configurations such as king size beds, double beds, and sofa beds.
How can guests spend their time at JW Marriott Cancun Resort & Spa?
Guests at the JW Marriott Cancun Resort & Spa can spend their time enjoying a variety of leisure amenities. They can unwind and relax in the spa, which offers wellness packages and a steam room. The hotel also has both indoor and outdoor swimming pools, including a kids' pool, allowing guests of all ages to enjoy a swim. For those who enjoy water sports, the hotel offers water sports facilities on-site.
In addition to the leisure amenities, guests can also dine at the various restaurants available at the hotel. They can enjoy Italian cuisine at Gustino Italian Grill, American food at BeachWalk and 750 Pizzeria, Thai dishes at Sasi Thai, Mexican cuisine at La 16 Speakeasy, and Spanish food at Bravío.
Overall, the JW Marriott Cancun Resort & Spa provides guests with a range of options to enjoy their time at the hotel, whether it be relaxing at the spa, swimming in the pools, or indulging in delicious meals at the onsite restaurants.
Does JW Marriott Cancun Resort & Spa feature a pool area?
The hotel has three pools. Pool 1 is an indoor pool that is available all year round and does not have any age restrictions. Pool 2 is an outdoor pool that is available all year round, but only for adults. Pool 3 is also an outdoor pool that is available all year round, but is restricted to kids only.
Does JW Marriott Cancun Resort & Spa have on-site restaurants?
Yes, the hotel has multiple restaurants on site. The available restaurants include Gustino Italian Grill, BeachWalk (serving American cuisine), 750 Pizzeria (also serving American cuisine), Sasi Thai, La 16 Speakeasy (serving Mexican cuisine), and Bravío (serving Spanish cuisine).
Which payment methods are supported by JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa accepts cash as a payment method. In addition to cash, they accept American Express, Visa, Mastercard, Diners Club, and JCB as payment methods.
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