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+1 (888) 385-8465270 reviews
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$300Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930, Mexico , Bacalar, 77930, QR, Mexico
Reservations:
+1 (888) 385-8465270 reviews
1/69

Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Zelune Luxury Lagoon Resort Bacalar - Adults Only is a 4-star hotel in Bacalar, Quintana Roo, Mexico, located about 2.3mi from the city center. Address: Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930, Mexico. This lakeside retreat pairs a stylish vibe with easy access to the lagoon, inviting travelers to relax and soak in the scenery.
On-site highlights include Beachfront access and a private beach area (free), plus an outdoor swimming pool (free) and private parking (free). An adults-only policy, free Wi-Fi, room service, and a fitness center (free) keep stays convenient, while water sports facilities on site (free) add a splash of adventure. Other amenities include air conditioning, a bar, a sun deck, a tour desk, a terrace, 24-hour front desk, lake-view options, non-smoking rooms, beach umbrellas (free), beach chairs/Loungers (free), a garden view, a garden, and a balcony. Spa/Wellness packages are offered, with spa services available for an extra charge.
Shuttle service and airport shuttle are available for an extra charge. The hotel has 270 reviews.
Set on the tranquil banks of Bacalar’s lagoon, this lakeside retreat invites travelers to soak in the scenery and unwind. Beachfront access and a private beach area (free) set the tone for sun-soaked days, while an outdoor infinity pool remains inviting year-round. A sun deck, a terrace, and garden views provide plenty of spots to linger, and on-site water sports facilities add a touch of adventure. Lake-view options and a balcony frame the scenery, turning every glance outside into a postcard moment.
Convenience is built in with free Wi‑Fi, private parking, and a 24‑hour front desk. An adults-only policy sets a quieter atmosphere, ideal for couples and friends seeking a relaxed escape. The on-site restaurant, Tizmiche, serves Mexican cuisine in a romantic setting, complemented by a bar for evening drinks. A tour desk helps plan local excursions, and beach umbrellas and loungers are free for easy days by the water.
Spa/Wellness packages are offered, with spa services available for an extra charge. Shuttle service and airport shuttle are available for an extra charge, helping with smooth arrivals and departures. Payment options include cash and cards such as JCB, Discover, Mastercard, and Visa, making transactions convenient for travelers.
Closest airports
Chetumal International Airport
14.8miCorozal Airport
23miOrange Walk Airport
45.5miSpa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Water sports facilities on site
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Balcony
Free toiletries
7.2
270 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Quintana Roo
14.6miChetumal
15.4miChacchoben
22.2miAttractions
Quintana Roo
14.6miChetumal
15.4miChacchoben
22.2miAirports
Chetumal International Airport
14.8miCorozal Airport
23miOrange Walk Airport
45.5miTizmiche
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Water sports facilities on site
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Balcony
Free toiletries
Accessibility
Upper floors accessible by stairs only
Activities
Beach
Happy hour
Hiking
Themed dinners
Water sports facilities on site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Suit press
Food & Drink
Bar
Breakfast in the room
Fruit
Grocery deliveries
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Private check-in/out
Tour desk
General
Adults only
Air conditioning
Designated smoking area
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Fan
Fold-up bed
Iron
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Inner courtyard view
Lake view
From 15:00
Until 20:00
Guests are required to show a photo identification and credit card upon check-in
Until 13:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.

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