This is a beautiful, well-maintained old inn in a spectacular location surrounded by the most exquisite and immaculate gardens imaginable. The restaurant has jaw-dropping views, excellent service from the wait staff (Carlos and Alejandro among the best) and a nice menu. The weekend buffet was a great value. We loved the gardens and the loving care shown by the gardener. The lady who did the laundry was prompt and patient, very nice. The location was choice, close enough to walk to town, very safe, and near the excellent zoo, where we spent 5 fantastic hours.

The only real negative was the Thursday evening male cashier, who was smug, rude, and refused to assist with a payment transaction. The other staff gave impeccable service and worked very well together to give guests the best experience possible.

The grounds are beautiful, the restaurant good, the staff very pleasant and accommodating.

It is a fairly long way from Centro, which I did not know when I booked. The neighborhood is fine with good local restaurants within walking distance.

The hotel was beautiful. The upkeep of the gardens were amazing. Beautiful views. Excellent restaurant. We were beyond pleased and loved our stay. The staff was friendly and the price was unbeatable.

A few too many steps for my elderly mother. But she managed. It would be nice to have a little more handicap access.

it is a very beautiful place, view is spectacular, restaurant have excellent food. Right place to be.

I am traveling with my dog and this is not a pet friendly hotel. they charge a lot of money for a dog and give nothing for a dog, like plate to drink water . for that reason I will not come back. Mexican culture is still far from accepting dogs, it’s a shame.

I love this hotel...I stay here every time I pass through Morelia...it's elegant, with a garden, quiet and restful...also good restaurants around and a short 60 pesos Uber or taxi to the historical centre .. staff are amazing

We appreciated the upgrade to the Suite Azalea, which made it special. Spectacular Views and beautiful grounds along with great service and a capable restaurant made it a winner. Quiet safe residential neighborhood. Definitely will be returning. Excellent location to enjoy Morelia.

I like the place a lot, it's next to really good restaurants and the restaurant on site is pretty good....some rooms are better than others, bigger than others, and staff are very accomodating..

Excellent. Anita (breakfast) and Don Carlos (dinner) are exceptional staff. The view, the service, the menu, the staff is fantastic.

Installing a ramp to have access to the restaurant will be very helpful.

Nice restaurant with great views. Staff very helpful.

The room had no air conditioner / heat pump nor any heater and was very cold. They kindly gave us an electric blanket so we could sleep well but the room was freezing.

The service is fantastic! And the location very beautiful