GM Grand Moments Bandar Sunway

The indirect lights in the room allow for a more cozy stay. Important to have cash for the deposit while checking in, which is fast. I was a little earlier than plan and they let me put my bags on hold before being able to check in.

The room is great for 1 person. I believe 2 people would feel a bit crowded already. No window, but I guess that also helps to be very quiet. If you only need the room to sleep and go early to the airport the next day, it's fine.

I like that you have rooms provided for a family of 5. It's our second time back here.

A bit upset that there was no mini chiller. No doubt the hotel provide a vending machine but at time customer may need to keep something they bought chilled. Can also look into cleaniless of toilet a lil more. The floor is a little sticky. And some hair strands around.

Location ok. Would prefer the hotel let its customer know what food will be served. Otherwise it is up to the eatery to give whatever they wish to. For eg, not able to get 'teh tarik'. Beehoon serve does not have 'sunny side-up' or hard boiled egg

I have better control over the aircon. (The hotel cld set a low temperature limit fo r a better carbon footprint)

Good location, responsive room service, clean and comfortable room, fast check out. It was an excellent stay. Located slightly further away from city center and therefore offers quiet surroundings for good rest. Room design is contemporary and I like it a lot. If hotel could provide covered car park, that will be great

Nothing

Outstanding property that is close to access the near by location for shopping. The front desk staff is very friendly, accommodating, and efficient. The property is spotless and exudes wonderful vintage charm. Overall, I had a nice stay at the hotel; the personnel was very friendly and accommodating, and the amenities were excellent. The room was excellent and spotless, and it was ideal for a birthday weekend celebration.

No discomforts faced while the stay. Everything was fine.

Strategic place, had utilities especially lift and wifi. easy walk to mall nearby to the hotel. friendly staff and treat the customers nicely. my spouse almost lost her rings in the sink and the staff was helpful to help!

hard to find parking. you have to pay parking tiket except on friday 6:00pm until sunday

I've stayed in many number of hotels in Malaysia, but one of the best stays and experiences I've ever had were all topped by this GM hotel.  The staff was extremely helpful and accommodating.Very close to main streets  of sunway and a great property. The front desk personnel is incredibly efficient, friendly, and supportive. The house is spotless and has a wonderful time over there. Thank you a lot.

Simply no dislikes here.

The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded.

no

We were able to check in because they were very kind. We arrived at the hotel rather early, and I didn't want to wait. This was a major plus. Additionally, the service was first-rate. Would without a doubt send a friend there. The personnel was excellent, and the accommodations were spotless and cosy. To make our stay enjoyable, they went above and beyond.

Nothing to dislike here, everything really gone well while the stay.

Super great location, went here for a music festival, can rest well after the music festival at Sunway Lagoon as it’s walking distance from there. Staff was super nice as I left my Apple Watch in the room and they manage to find it and keep for me.