/
9.4

493 reviews

The Ritz-Carlton, Astana

Dostyk Street 16 , Astana, 010000, KZ

Reservations:

+1-844-777-8820
9.4

493 reviews

Choose dates to view prices

Property Building in The Ritz-Carlton, Astana
Property Building in The Ritz-Carlton, Astana
Lobby or reception, Lobby/Reception in The Ritz-Carlton, Astana
Property building, Nearby Landmark in The Ritz-Carlton, Astana
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Property building, Bird's-eye View in The Ritz-Carlton, Astana
Property building in The Ritz-Carlton, Astana
Property Building in The Ritz-Carlton, Astana
Property Building in The Ritz-Carlton, Astana
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Lobby or reception in The Ritz-Carlton, Astana
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Bathroom in The Ritz-Carlton, Astana
Bathroom in The Ritz-Carlton, Astana
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Bedroom in The Ritz-Carlton, Astana
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Bedroom, Bed in The Ritz-Carlton, Astana
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Photo of the whole room, Seating Area in The Ritz-Carlton, Astana
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Photo of the whole room, Restaurant/Places to Eat in The Ritz-Carlton, Astana
Bedroom, Bed in The Ritz-Carlton, Astana
Bedroom, Bed in The Ritz-Carlton, Astana
Photo of the whole room in The Ritz-Carlton, Astana
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Bedroom in The Ritz-Carlton, Astana
Bedroom, Bed in The Ritz-Carlton, Astana
Photo of the whole room, Restaurant/Places to Eat in The Ritz-Carlton, Astana
Bathroom in The Ritz-Carlton, Astana
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Living room, Seating Area in The Ritz-Carlton, Astana
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Lounge or bar in The Ritz-Carlton, Astana
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Restaurant/Places to Eat in The Ritz-Carlton, Astana
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Restaurant/Places to Eat in The Ritz-Carlton, Astana
Restaurant/Places to Eat in The Ritz-Carlton, Astana
Restaurant/Places to Eat in The Ritz-Carlton, Astana
Restaurant/Places to Eat in The Ritz-Carlton, Astana
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Restaurant/places to eat in The Ritz-Carlton, Astana
Restaurant/Places to Eat in The Ritz-Carlton, Astana
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Breakfast in The Ritz-Carlton, Astana
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Swimming Pool in The Ritz-Carlton, Astana
Swimming Pool in The Ritz-Carlton, Astana
Fitness centre/facilities, Fitness Center/Facilities in The Ritz-Carlton, Astana
Swimming Pool in The Ritz-Carlton, Astana
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Meeting/conference room in The Ritz-Carlton, Astana
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The Ritz-Carlton, Astana
Property Building in The Ritz-Carlton, AstanaProperty Building in The Ritz-Carlton, AstanaLobby or reception, Lobby/Reception in The Ritz-Carlton, AstanaProperty building, Nearby Landmark in The Ritz-Carlton, AstanaProperty building, Bird's-eye View in The Ritz-Carlton, AstanaProperty building, Bird's-eye View in The Ritz-Carlton, AstanaProperty building in The Ritz-Carlton, AstanaProperty Building in The Ritz-Carlton, AstanaProperty Building in The Ritz-Carlton, AstanaLobby or reception in The Ritz-Carlton, AstanaLobby or reception in The Ritz-Carlton, AstanaPhoto of the whole room, Bed in The Ritz-Carlton, AstanaPhoto of the whole room, Bed in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaPhoto of the whole room, Bed in The Ritz-Carlton, AstanaBedroom in The Ritz-Carlton, AstanaBedroom in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaBedroom in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaLiving room, Seating Area in The Ritz-Carlton, AstanaBedroom in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaPhoto of the whole room, Seating Area in The Ritz-Carlton, AstanaPhoto of the whole room, Dining Area in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaPhoto of the whole room, Dining Area in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaPhoto of the whole room, Bathroom in The Ritz-Carlton, AstanaPhoto of the whole room, Seating Area in The Ritz-Carlton, AstanaPhoto of the whole room, TV/Entertainment Center in The Ritz-Carlton, AstanaPhoto of the whole room, Seating Area in The Ritz-Carlton, AstanaPhoto of the whole room, TV/Entertainment Center in The Ritz-Carlton, AstanaPhoto of the whole room, Restaurant/Places to Eat in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaPhoto of the whole room in The Ritz-Carlton, AstanaLiving room, Seating Area in The Ritz-Carlton, AstanaBedroom in The Ritz-Carlton, AstanaBedroom, Bed in The Ritz-Carlton, AstanaPhoto of the whole room, Restaurant/Places to Eat in The Ritz-Carlton, AstanaBathroom in The Ritz-Carlton, AstanaLiving room, Seating Area in The Ritz-Carlton, AstanaLiving room, Seating Area in The Ritz-Carlton, AstanaLounge or bar, Seating Area in The Ritz-Carlton, AstanaLounge or bar in The Ritz-Carlton, AstanaRestaurant/places to eat, Property Building in The Ritz-Carlton, AstanaLobby or reception, Restaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/places to eat, Property Building in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/places to eat in The Ritz-Carlton, AstanaRestaurant/places to eat, Seating Area in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/places to eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaLounge or bar in The Ritz-Carlton, AstanaRestaurant/places to eat in The Ritz-Carlton, AstanaBreakfast in The Ritz-Carlton, AstanaBreakfast, Food in The Ritz-Carlton, AstanaBreakfast in The Ritz-Carlton, AstanaBreakfast in The Ritz-Carlton, AstanaRestaurant/places to eat, Lounge/Bar in The Ritz-Carlton, AstanaRestaurant/Places to Eat in The Ritz-Carlton, AstanaSwimming Pool in The Ritz-Carlton, AstanaSwimming Pool in The Ritz-Carlton, AstanaSwimming Pool in The Ritz-Carlton, AstanaFitness centre/facilities, Fitness Center/Facilities in The Ritz-Carlton, AstanaSwimming Pool in The Ritz-Carlton, AstanaLounge or bar, Seating Area in The Ritz-Carlton, AstanaMeeting/conference room in The Ritz-Carlton, AstanaMeeting/conference room in The Ritz-Carlton, AstanaBanquet/Function facilities, Banquet Facilities in The Ritz-Carlton, Astana

From

$223

Call for great rates

+1-844-777-8820

Spa/Wellness packages

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Spa tub

Hot tub

Sauna

The Ritz-Carlton, Astana

Welcome to The Ritz-Carlton, Astana - a luxurious 5-star hotel located on Dostyk Street 16, just 3.9mi away from the vibrant city center of Astana, Kazakhstan. This elegant hotel offers a plethora of amenities to ensure a comfortable stay for all guests. With 493 reviews, you can trust that The Ritz-Carlton, Astana has a strong reputation for exceptional service.

Take advantage of the hotel's included breakfast before immersing yourself in the indulgent offerings such as the indoor swimming pool, hot tub, and sauna - all free of charge. Additionally, the hotel provides a fitness center, spa, and wellness packages for a truly rejuvenating experience. The Ritz-Carlton, Astana ensures a seamless stay with free WiFi, 24-hour front desk service, and free private parking. For those who like to explore, the hotel offers a convenient location with a view of the city's landmarks. Whether you’re visiting for business or leisure, The Ritz-Carlton, Astana has you covered.

After an indulgent day exploring Astana, guests can treat themselves to a delectable dining experience at one of the three prestigious on-site restaurants. Mokki offers a delightful ambiance suitable for families, romantic evenings, or modern gatherings and serves a delicious array of local, European, and grill BBQ dishes. For an elegant dining experience, ӨZEN boasts a modern and romantic setting, offering an extensive menu of American, local, international, European, and grill BBQ cuisines. Additionally, Selfie provides a family-friendly, modern, and romantic atmosphere and serves a fusion of local, international, and European fare for a delightful culinary experience.

For our guests’ convenience, we offer a variety of payment methods, including cash and major credit cards such as Diners Club, American Express, Mastercard, Visa, and UnionPay. Whether you prefer the convenience of card payments or the practicality of cash, we aim to make your stay as smooth and hassle-free as possible.

We also welcome furry companions into our luxurious environment, as pets are allowed at The Ritz-Carlton, Astana. Charges may apply, so feel free to bring along your beloved pets to enjoy a lavish stay with you. Indulge in the ultimate 5-star experience with your four-legged friends by your side at our exquisite hotel.

Closest airports

Astana Nursultan Nazarbayev International Airport

7.2mi

Most popular amenities

Spa/Wellness packages

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Spa tub

Hot tub

Sauna

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Live music/Performance

Bar

Fitness center

Landmark view

Soundproof rooms

Elevator

Room service

Restaurant

Terrace

Wheelchair accessible

View

Free toiletries

Hypoallergenic

Bathtub

Upper floors accessible by elevator

Bidet

Soundproof

Private Bathroom

Parking On Site

Rooms

Deluxe Room, 1 King

1 King Size Bed

430 sqft

Spa tub

City view

Private Bathroom

Bathtub

x3

+

Indulge in comfort and luxury in our spacious Deluxe Room, featuring a king-size bed and a relaxing spa tub. With soundproof walls and hypoallergenic bedding, this room offers a peaceful retreat for up to 3 adults and 1 child.

Executive Suite with Club Lounge access, 1 King, City view

1 King Size Bed

1075 sqft

Landmark view

Spa tub

City view

Private Bathroom

x3

+

Indulge in the spacious Executive Suite with stunning city views and exclusive Club Lounge access. Relax in the spa tub and enjoy the comfort of the king-size bed in this 1076 sqft suite.

Club Room with Club Lounge access, 1 King

1 King Size Bed

430 sqft

Spa tub

City view

Private Bathroom

Bathtub

x3

+

Indulge in the luxury of our Club Room with Club Lounge access, featuring a spacious 431 sqft room with 1 King bed, spa tub, and soundproofing. Perfect for up to 3 adults and 1 child, enjoy a relaxing stay with free toiletries and a private bathroom.

Club Room with Club Lounge access, 2 Queen

2 Queen Size Beds

430 sqft

Private Bathroom

Bathtub

View

Minibar

x3

+

Indulge in luxury with access to the Club Lounge in our 431 sqft Twin Club Room, featuring 2 Queen beds and a view. Perfect for a group of 3 adults and 1 child, enjoy the comfort of air conditioning and a private bathroom with bathtub.

Grand Deluxe Room

1 King Size Bed

485 sqft

Landmark view

Spa tub

City view

Private Bathroom

x3

+

Experience luxury in our Grand Deluxe Room, offering 484 sqft of space with a king size bed and a spa tub. Enjoy stunning landmark views, soundproof privacy, and free toiletries in this hypoallergenic retreat.

Deluxe Queen Room with Two Queen Beds

2 Queen Size Beds

430 sqft

Private Bathroom

Bathtub

View

Minibar

x3

+

Indulge in the spacious 431 sqft Deluxe Queen Room with Two Queen Beds, perfect for 3 adults and 1 child. Enjoy stunning views, free toiletries, and a relaxing bathtub in your private bathroom.

Junior Suite, 1 King, City view

1 King Size Bed

805 sqft

Landmark view

Spa tub

City view

Private Bathroom

x3

+

Experience luxury with stunning city views in our spacious Junior Suite, featuring a king-size bed, spa tub, and exclusive amenities for an unforgettable stay. Perfect for 3 adults and 1 child, this suite promises relaxation and comfort.

Guest reviews

9.4

493 reviews

From

$223

Categories of assessments

Cleanliness

9.6

Comfort

9.6

Location

9.7

Facilities

9.5

Staff

9.4

Value for money

8.9

WiFi quality

8.9

Breakfast

9.1

Featured reviews:

🇩🇪

Peter

9.1

August 2023

The Ritz-Carlton was elegant and modern as expected. The team was available and very helpful for needs around the clock! The restaurant Ozen has a great menu, a great Ambiente at the bag and a very nice terrace! The breakfast and so the coffee was just great at the 3rd floor!

The breakfast in the executive lounge is by far not as good as on 3rd floor!

🇺🇸

Daniel

9.1

January 2024

Location and brand. Great staff.

Seems to have a different chef. Food was good but not exceptional in resturant. Exceptional in the Ozen Bar.

🇰🇿

Kymbat

10

June 2022

The greatest in this hotel is its staff. I felt like home. thank you. The room is always clean and fresh. the bed is amazing, the view is nice, and the location is the best.

Fridays and Saturdays because a lot of girls come to the hotel and without any shame harass and solicit men to pay them and spend time with them. And i hope that the hotel will take that under control

🇰🇿

Amangeldy

10

July 2022

I really appreciated that fact that everybody was trying to make my birthday fully exciting day. All stuff were so sweet and funny at the same time, thanks for such a great conditions in hotel

We were in Mokki to have a dinner, actually we didn’t like the food, but staff were friendly and professional for sure

🇰🇿

Anonymous

8.2

July 2021

Breakfast staff were very attentive and helpful as were the door man and luggage staff. Excellent personalities, well trained in hotel protocols.

Due to COVID restrictions, restaurants were full, so unable to have dinner. Had to go out. The only open bar had a live band playing music at 300db's in a veru small space. Couldn't talk. Was told "It's Friday"...

🇺🇸

Daniel

9.1

November 2023

Property, location, staff, food, ambiance

Really nothing

🇦🇪

Shaikha

10

August 2022

everything. the location is perfect and the staff are more than friendly and helpful. really enjoyed my stay 😍

nothing

🇰🇿

Damira

10

February 2024

Location is the best , rooms and stuff was perfect

🇰🇿

Oleg

10

September 2022

wide variety for breakfast, all U need

club level meal

🇰🇿

David

10

February 2021

Location is perfect in the center of Nursultan. Great friendly staff and everything about the Hotel is friendly and quality. good airport pick up rooms are great and no complaints at all. bars and restaurants great.

Have a lot off booking in bar from outside so not always room for guests to get a table.

🇩🇪

Peter

9.1

August 2023

9.1

The Ritz-Carlton was elegant and modern as expected. The team was available and very helpful for needs around the clock! The restaurant Ozen has a great menu, a great Ambiente at the bag and a very nice terrace! The breakfast and so the coffee was just great at the 3rd floor!

The breakfast in the executive lounge is by far not as good as on 3rd floor!

🇺🇸

Daniel

9.1

January 2024

9.1

Location and brand. Great staff.

Seems to have a different chef. Food was good but not exceptional in resturant. Exceptional in the Ozen Bar.

🇰🇿

Kymbat

10

June 2022

10

The greatest in this hotel is its staff. I felt like home. thank you. The room is always clean and fresh. the bed is amazing, the view is nice, and the location is the best.

Fridays and Saturdays because a lot of girls come to the hotel and without any shame harass and solicit men to pay them and spend time with them. And i hope that the hotel will take that under control

🇰🇿

Amangeldy

10

July 2022

10

I really appreciated that fact that everybody was trying to make my birthday fully exciting day. All stuff were so sweet and funny at the same time, thanks for such a great conditions in hotel

We were in Mokki to have a dinner, actually we didn’t like the food, but staff were friendly and professional for sure

🇰🇿

Anonymous

8.2

July 2021

8.2

Breakfast staff were very attentive and helpful as were the door man and luggage staff. Excellent personalities, well trained in hotel protocols.

Due to COVID restrictions, restaurants were full, so unable to have dinner. Had to go out. The only open bar had a live band playing music at 300db's in a veru small space. Couldn't talk. Was told "It's Friday"...

🇺🇸

Daniel

9.1

November 2023

9.1

Property, location, staff, food, ambiance

Really nothing

🇦🇪

Shaikha

10

August 2022

10

everything. the location is perfect and the staff are more than friendly and helpful. really enjoyed my stay 😍

nothing

🇰🇿

Damira

10

February 2024

10

Location is the best , rooms and stuff was perfect

🇰🇿

Oleg

10

September 2022

10

wide variety for breakfast, all U need

club level meal

🇰🇿

David

10

February 2021

10

Location is perfect in the center of Nursultan. Great friendly staff and everything about the Hotel is friendly and quality. good airport pick up rooms are great and no complaints at all. bars and restaurants great.

Have a lot off booking in bar from outside so not always room for guests to get a table.

Points of Interest Around The Ritz-Carlton, Astana

Airports

Astana Nursultan Nazarbayev International Airport

7.2mi

Airports

Astana Nursultan Nazarbayev International Airport

7.2mi

Restaurants

Mokki

Cuisines

LocalEuropeanGrillBbq

Ambiances

Family FriendlyModernRomantic

ӨZEN

Cuisines

AmericanLocalInternationalEuropeanGrillBbq

Ambiances

ModernRomantic

Selfie

Cuisines

LocalInternationalEuropean

Ambiances

Family FriendlyModernRomantic

Pools

Location

Indoor

Features

Heated

Age restrictions

Adults only

Availability

All season

Amenities of The Ritz-Carlton, Astana

Spa/Wellness packages

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Spa tub

Hot tub

Sauna

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Live music/Performance

Bar

Fitness center

Landmark view

Soundproof rooms

Elevator

Room service

Restaurant

Terrace

Wheelchair accessible

View

Free toiletries

Hypoallergenic

Bathtub

Upper floors accessible by elevator

Bidet

Soundproof

Private Bathroom

Parking On Site

Amenities of The Ritz-Carlton, Astana

Accessibility

Entire unit wheelchair accessible

Toilet with grab rails

Upper floors accessible by elevator

Wheelchair accessible

Activities

Bicycle rental

Cooking class

Additional fee

Live music/Performance

Free

Stand-up comedy

Additional fee

Temporary art galleries

Additional fee

Themed dinners

Additional fee

Tour or class about local culture

Additional fee

Walking tours

Additional fee

Bathroom

Additional bathroom

Bathrobe

Bathtub

Bathtub or shower

Bidet

Free toiletries

Guest bathroom

Hairdryer

Private Bathroom

Shower

Slippers

Spa tub

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Walk-in closet

Wardrobe or closet

Business Facilities

Business center

Additional fee

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Ironing service

Additional fee

Laundry

Additional fee

Suit press

Entertainment & Family Services

Board games/Puzzles

Books, DVDs or music for children

Food & Drink

Bar

Breakfast in the room

Coffee house on site

Fruit

Additional fee

Grocery deliveries

Additional fee

Kids' meals

Additional fee

Minibar

Restaurant

Special diet meals (on request)

Tea/Coffee maker

Wine/Champagne

Additional fee

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Front Desk Services

24-hour front desk

ATM on site

Baggage storage

Free

Concierge

Currency exchange

Express check-in/out

Free

Private check-in/out

Tour desk

General

Air conditioning

Carpeted

Designated smoking area

Elevator

Executive lounge access

Facilities for disabled guests

Family rooms

Hair/Beauty salon

Hardwood or parquet floors

Heating

Hypoallergenic

Interconnecting room(s) available

Ironing facilities

Laptop size safe

Non-smoking rooms

Pet basket

Pet bowls

Pet Friendly

Additional fee

Room service

Smoke-free property

Soundproof

Soundproof rooms

Tile/Marble floor

Internet

Free wifi

Kitchen

Coffee machine

Dining table

Dryer

Electric kettle

Living Area

Desk

Dining area

Sitting area

Sofa

Media & Technology

Cable channels

Flat-screen TV

iPod dock

Pay-per-view channels

Satellite channels

Telephone

TV

Outdoors

Outdoor furniture

Terrace

Parking

Free Private Parking

Parking On Site

Free

Physical distancing

Cashless payment available

Mobile app for room service

Room Amenities

Fan

Iron

Socket near the bed

Sofa bed

Safety & security

24-hour security

CCTV in common areas

CCTV outside property

Fire extinguishers

Key access

Key card access

Safe

Security alarm

Smoke alarms

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Back massage

Beach chairs/Loungers

Beauty services

Body scrub

Body treatments

Body wrap

Couples' massage

Facial treatments

Fitness

Fitness center

Free

Fitness classes

Foot massage

Full-body massage

Hair coloring

Hair treatments

Haircut

Hairstyling

Hand massage

Head massage

Hot tub

Free

Indoor swimming pool

Free

Locker rooms

Makeup services

Manicure

Massage

Additional fee

Neck massage

Pedicure

Personal trainer

Sauna

Free

Spa

Additional fee

Spa facilities

Spa lounge/Relaxation area

Spa/Wellness packages

Steam room

Yoga classes

Transportation

Car rental

View

City view

Landmark view

View

Stay rules - The Ritz-Carlton, Astana

From

$223
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Ritz-Carlton, Astana

Is it possible to stay with my pet at The Ritz-Carlton, Astana?

Yes, you can stay with your pet at The Ritz-Carlton, Astana. However, there may be charges associated with bringing your pet.

At what times are check-in and check-out at The Ritz-Carlton, Astana?

Planning to stay at The Ritz-Carlton, Astana? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.

Is there parking available at The Ritz-Carlton, Astana?

Yes, there is on-site private parking available at The Ritz-Carlton, Astana, and it's free. No reservation is required.

How much does a stay at The Ritz-Carlton, Astana cost?

The beginning rate for stays at The Ritz-Carlton, Astana is $223. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.

What types of rooms does The Ritz-Carlton, Astana offer?

The hotel offers a variety of room types including Deluxe, Club, and Grand Deluxe rooms, as well as Executive and Junior Suites. Room sizes range from 431 sqft to 1076 sqft, with bed options of King or Queen size, accommodating up to 3 adults and 1 child. Smoking is not allowed in any of the rooms.

Which amenities can guests enjoy at The Ritz-Carlton, Astana?

Guests at The Ritz-Carlton, Astana can indulge in a range of leisure activities during their stay. They can enjoy fine dining at the hotel's diverse restaurants, including Mokki offering local and European cuisine in family-friendly ambiance, ӨZEN with American and international grill options in a modern, romantic setting, and Selfie with local and European dishes in a contemporary atmosphere. The hotel offers an indoor swimming pool with heated features, accessible to adults year-round, for a relaxing swim. Alternatively, guests can unwind at the spa enjoying treatments and wellness packages, soak in the hot tub or sauna, and keep fit at the fitness center. The 24-hour front desk ensures flexibility for guests' schedule, and the hotel also features pet-friendly accommodations, making it accessible for guests traveling with their furry companions.

Can guests use a pool at The Ritz-Carlton, Astana?

The Ritz-Carlton, Astana offers an indoor pool which is available year-round. The pool is exclusively for adults and includes heating.

Does The Ritz-Carlton, Astana have on-site restaurants?

The Ritz-Carlton, Astana offers a variety of on-site dining options, including Mokki, ӨZEN, and Selfie restaurants. These establishments offer a mix of cuisines such as local, European, American, and international, and cater to various ambiances such as family-friendly, modern, and romantic. Therefore, the hotel has a range of dining options available within its premises.

Does The Ritz-Carlton, Astana accept credit cards and cash payments?

Yes, The Ritz-Carlton, Astana does accept credit cards such as Diners Club, American Express, Mastercard, Visa, and UnionPay. In addition, they do accept cash as a payment method.