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+1 (888) 385-8465345 reviews
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$75Jl. Mayjend Sungkono 120, Surabaya, 60256, Indonesia
Reservations:
+1 (888) 385-8465345 reviews
1/120

Spa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Welcome to the luxurious Shangri-la Surabaya! Located in the vibrant city of Surabaya, Indonesia, this 5-star hotel offers a truly unforgettable experience. Situated just 3.7mi from the city center, you'll have easy access to all the exciting attractions and activities that Surabaya has to offer.
With 345 reviews, the Shangri-la Surabaya is a highly regarded hotel that guarantees exceptional service and a memorable stay. Prices start from just $75, making it an excellent choice for travelers seeking luxury at an affordable price.
This hotel is packed with fantastic amenities to ensure your stay is nothing short of extraordinary. From a beautiful outdoor swimming pool and spa facilities to a kids' club and tennis court, there's something for everyone at the Shangri-la Surabaya. The hotel also offers a delicious breakfast and has a restaurant and bar onsite, perfect for enjoying a meal or drink in a stunning garden setting.
Indulge in luxury and convenience at the Shangri-la Surabaya. Book your stay now and experience the best of Surabaya!
When it comes to relaxation and fun in the sun, the Shangri-la Surabaya has you covered with not one, but two outdoor pools. Whether you want to take a refreshing dip or lounge by the water with a good book, these pools provide the perfect backdrop for a day of relaxation. Pool 1 is available to guests of all ages, while Pool 2 is exclusively for kids, complete with a shallow end for their safety. So, no matter your age, there's a pool for everyone to enjoy.
Hungry after a long day of exploring Surabaya? Look no further than Jamoo, the onsite restaurant at the Shangri-la Surabaya. With a family-friendly and modern ambiance, Jamoo offers a wide range of international cuisines to satisfy your appetite. From local Indonesian dishes to international favorites, you'll find something to please every palate. So gather the family or enjoy a romantic meal for two in the beautiful setting of Jamoo.
At the Shangri-la Surabaya, convenience is key. That's why the hotel accepts multiple payment methods to accommodate your needs. Cash is accepted, but if you prefer to pay with a credit card, you'll have plenty of options. Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay are all accepted at this luxurious hotel. So go ahead, choose the payment method that works best for you and enjoy a worry-free stay at the Shangri-la Surabaya.
Closest airports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miSpa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Waterslide
Spa
Sauna
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Landmark view
Elevator
Playground
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub

Show 4 photos
Superior Room, View
1 King Size Bed
525 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.
Show 3 photos
Deluxe Room, Double Bed
1 King Size Bed
1 Double Bed
390 sqft
Balcony
Minibar
Flat-screen TV
x6
+
x3
More details
Deluxe is 388 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus balcony, desk, satellite tv , cable tv, hairdryer, tea and coffee making facilities , safe, bathrobes, and slippers.
Deluxe Room, 2 Twin Beds, View, Club Level
2 Twin Beds
540 sqft
Wheelchair accessible
x4
+
x3
More details
Horizon Club Deluxe 2 Twins is 538 square feet and includes hairdryer and is Wheelchair-accessible with a Disability-friendly bathroom.

Show 4 photos
Deluxe Room, View
1 King Size Bed
375 sqft
Landmark view
Garden view
City view
Private Bathroom
+
More details

Show 4 photos
Superior Room, King Bed
1 Queen Size Bed
525 sqft
Landmark view
Garden view
City view
Private Bathroom
x4
+
x3
More details

Show 4 photos
Deluxe Room, King Bed
1 King Size Bed
375 sqft
Landmark view
Garden view
City view
Private Bathroom
+
More details

Show 4 photos
Executive Suite
1 Sofa Bed
1 King Size Bed
905 sqft
Landmark view
Hot tub
Garden view
City view
+
More details

Show 4 photos
Deluxe Room, 2 Twin Beds
2 Twin Beds
375 sqft
Landmark view
Garden view
City view
Private Bathroom
+
More details
Deluxe Room, King Bed, View, Club Level
1 King Size Bed
Free wifi
+
More details
King Bed.
Show 3 photos
Deluxe Room
1 Double Bed
1 King Size Bed
390 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
x4
+
x3
More details
Show 2 photos
Suite
1 King Size Bed
Wheelchair accessible
+
More details
Deluxe Room, King Bed, Club Level
1 King Size Bed
Free wifi
+
More details
8.8
345 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Airports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miAirports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miJamoo
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Waterslide
Spa
Sauna
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Landmark view
Elevator
Playground
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Activities
Game room
Golf course
Live music/Performance
Movie nights
Nightclub/DJ
Tennis court
Tennis equipment
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Hair/Beauty salon
Hardwood or parquet floors
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Video
Outdoors
Garden
Picnic area
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Foot bath
Hot tub
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waterslide
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Landmark view
Pool view
View
From 14:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Mastercard,
JCB,
Diners Club,
American Express,
Cash only,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Shangri-la Surabaya?
Please note, when staying at Shangri-la Surabaya, the check-in times are from 02:00 PM up to 11:00 PM and check-out should be completed by 12:00 PM.
Is there parking available at Shangri-la Surabaya?
Yes, there is parking available at the Shangri-la Surabaya hotel. Guests can enjoy the convenience of on-site, public parking, which is free of charge. Additionally, there is no need for guests to make reservations for parking.
What are the rates at Shangri-la Surabaya?
Shangri-la Surabaya offers accommodations starting at $75. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What types of rooms does Shangri-la Surabaya offer?
At Shangri-la Surabaya, the hotel offers several types of rooms including Horizon Executive King Room, Horizon Deluxe King Room, Deluxe King Room, Executive Suite, Executive King Room, and Deluxe Twin Room. All rooms are non-smoking and can accommodate 2 adults and 2 children, except for the Executive Suite which can accommodate 3 adults and 2 children. The bed sizes range from King size to Queen size for the double rooms, and there are Twin beds available in the Deluxe Twin Room.
Which amenities can guests enjoy at Shangri-la Surabaya?
At Shangri-la Surabaya, guests have a variety of leisure amenities to enjoy during their stay. They can indulge in spa and wellness packages, relax at the outdoor swimming pool, or have fun at the kids' pool with a waterslide. The hotel also offers a spa, sauna, hot tub, and tennis court for guests to unwind and stay active. For families, there is a kids' club and playground available. Guests can enjoy a meal at the on-site restaurant, Jamoo, which offers a family-friendly and modern ambience with a variety of international cuisines. There are two pools available for guests. Pool 1 is open all year-round and has no age restrictions. Pool 2 is also open all year-round but is exclusively for kids, featuring a shallow end for their safety. Overall, guests can make the most of their time at the hotel by taking advantage of these leisure amenities.
Does Shangri-la Surabaya feature a pool area?
The Shangri-la Surabaya has two pools available. Pool 1 is an outdoor pool that is available for all ages. Pool 2 is also an outdoor pool, but it has age restrictions and is only for kids. Additionally, Pool 2 has a shallow end. Therefore, the hotel does have a pool.
Is there an in-house restaurant at Shangri-la Surabaya?
Yes, Shangri-la Surabaya has a restaurant called Jamoo on site. Jamoo offers a family-friendly and modern ambiance, serving international cuisine.
Does Shangri-la Surabaya accept credit cards?
Yes, Shangri-la Surabaya accepts credit cards. They accept Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay. Cash payments are also accepted.

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